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Ticketing Assistant Jobs (NOW HIRING)

Fgcu

Athletics Student Assistant, Ticketing

Campus, IL · On-site

Job Summary The Athletics Ticketing Student Assistant position will assist in the day-to-day operations of the Athletic Department. Job Duties: * Sell tickets using Paciolan Ticket Software for FGCU ...

California Choice

Account Manager (3396)

Orange, CA · On-site +1

$26 - $36/hr

Follow defined SOP, including turnaround time, for loading and quality assurance for tech ticketing * Assist in projects needed to maintain information on online enrollment vendors, including, but ...

ASM Global

Ticketing Manager

Knoxville, TN · On-site

The Ticketing Manager oversees all aspects of ticket operations for the Knoxville Civic Auditorium ... Track attendance, sales, and revenue across all ticketed events * Assist with settlements and ...

AEG Worldwide

Ticketing Coordinator

West Palm Beach, FL · On-site

$22 - $24.04/hr

Job Summary The Ticketing Coordinator will be responsible for the advancement of box office ... May assist other departments as needed. Required Qualifications * High School Diploma or its ...

Boscov's

Shoe Sales Associate - PT

Lebanon, PA · On-site

$14.75 - $17/hr

Daily department maintenance tasks such as merchandising, display, and ticketing * Assist with stock room maintenance when not assisting customers * Help to fulfill customer internet orders Benefits ...

select

Ticketing Coordinator

Williston, ND

$19.25 - $24.50/hr

TICKETING COORDINATOR Job Details Full Time / Part Time: Full Time FLSA Classification: Non-Exempt ... Process tickets per customer requirements in a timely manner. * Assist Credit and Collections with ...

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Ticketing Assistant information

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How much do ticketing assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ticketing assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.
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What cities are hiring for Ticketing Assistant jobs? Cities with the most Ticketing Assistant job openings:
What are the most commonly searched types of Ticketing jobs? The most popular types of Ticketing jobs are:
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What job categories do people searching Ticketing Assistant jobs look for? The top searched job categories for Ticketing Assistant jobs are:
Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.

Athletics Student Assistant, Ticketing

Fgcu

Campus, IL • On-site

Full-time

Posted 14 days ago

Job description

Job Summary

The Athletics Ticketing Student Assistant position will assist in the day-to-day operations of the Athletic Department.

Job Description

Job Duties:

  • Sell tickets using Paciolan Ticket Software for FGCU ticketed sporting events (Men's Soccer, Women's Soccer, Volleyball, Men's Basketball, Women's Basketball, Baseball, Softball)
  • Manage Home and Away team pass lists for FGCU ticketed sporting events
  • Scan tickets and gatekeep at FGCU ticketed sporting events
  • Provide exceptional customer service to FGCU fans and away fans to assist with ticketing needs and questions
  • Assist with setup and take down for FGCU ticket operations at events
  • Provide customer service to incoming calls during box office operating hours.
  • Make outbound sales calls to prospective customers for Mini Plan Sales, Season Ticket Sales, and Single Game Ticket Sales

Additional Job Description

Minimum Requirements:

  • Enrolled as a degree seeking student at Florida Gulf Coast University at the time of hire and throughout the appointment. Must have a minimum GPA 2.5 and be in good conduct standing with the University.

Physical Demands:

  • Ability to stand for up to three hours at a time and work in all weather conditions.

Knowledge, Skills, and Abilities:

  • Excellent interpersonal, verbal and written communication skills.
  • Strong organizational skills and an ability to prioritize and complete simultaneous projects within deadlines.
  • Ability to multi-task and work under pressure.
  • Ability to process and handle confidential information with discretion.

FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.

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