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Ticketing Executive Jobs (NOW HIRING)

AEG

Account Executive, Ticketing

Knoxville, TN · On-site

The Account Executive; Ticketing role will build, strengthen, and maintain authentic relationships with individuals and businesses through essential communication (in-person, phone, text, or e-mail ...

AEG

Senior Account Executive, Ticketing

Knoxville, TN · On-site

The Senior Account Executive; Ticketing role will build, strengthen, and maintain authentic relationships with individuals and businesses through essential communication (in-person, phone, text, or ...

Moody Gardens

Ticketing

Galveston, TX · On-site

$12.25 - $15.75/hr

... Executives * Maintain a neat and orderly workstation, ensuring that the station is left in an ... General ticketing duties and accurate cashiering during transactions by following procedures for ...

Moody Gardens

Ticketing

Galveston, TX · On-site

$15/hr

... Executives * Maintain a neat and orderly workstation, ensuring that the station is left in an ... General ticketing duties and accurate cashiering during transactions by following procedures for ...

Moody Gardens, Inc.

Ticketing

Galveston, TX

$15/hr

... Executives * Maintain a neat and orderly workstation, ensuring that the station is left in an ... General ticketing duties and accurate cashiering during transactions by following procedures for ...

Moody Gardens

Ticketing

Galveston, TX

$12.25 - $15.75/hr

... Executives * Maintain a neat and orderly workstation, ensuring that the station is left in an ... General ticketing duties and accurate cashiering during transactions by following procedures for ...

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Ticketing Executive information

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$26.5K

$93.6K

$184K

How much do ticketing executive jobs pay per year?

As of May 28, 2026, the average yearly pay for ticketing executive in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticketing Executive, and why are they important?

To thrive as a Ticketing Executive, you need strong organizational skills, attention to detail, and expertise in reservation and ticketing processes, usually supported by relevant experience or a degree in travel and tourism. Proficiency in Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo, as well as familiarity with airline or event ticketing platforms, is typically required. Excellent customer service, communication skills, and the ability to handle stressful situations make someone stand out in this position. These skills ensure accuracy, efficiency, and customer satisfaction in fast-paced environments where errors can have significant financial and reputational impacts.

What are some common challenges faced by Ticketing Executives, and how can they be managed effectively?

Ticketing Executives often encounter challenges such as handling last-minute booking changes, managing high volumes of customer inquiries during peak travel periods, and ensuring accuracy in ticket issuance. To manage these effectively, it's important to stay organized, use ticketing software proficiently, and maintain clear communication with both clients and airline partners. Developing strong problem-solving skills and remaining calm under pressure are also essential for delivering excellent customer service and minimizing errors.

What are Ticketing Executives?

Ticketing Executives are professionals responsible for handling the booking, issuing, and management of tickets for travel, events, or entertainment. They work with clients to provide information on schedules, prices, and availability, and use specialized software to process reservations and payments. Ticketing Executives often resolve customer queries, ensure compliance with company policies, and maintain accurate records. Their role is essential in travel agencies, airlines, event management companies, and other ticketing platforms.

What is the difference between Ticketing Executive vs Customer Service Agent?

AspectTicketing ExecutiveCustomer Service Agent
Primary RoleManage ticket bookings, issue tickets, and handle reservationsAssist customers with inquiries, complaints, and service issues
Required SkillsKnowledge of booking systems, communication skills, attention to detailCommunication skills, problem-solving, customer interaction
Work EnvironmentTravel agencies, airlines, event organizersCall centers, retail outlets, service desks
CertificationsOften requires familiarity with booking software, customer service certificationsCustomer service training, communication skills certifications

While both roles involve customer interaction, Ticketing Executives focus on managing reservations and ticketing processes, whereas Customer Service Agents handle a broader range of customer inquiries and support. The Ticketing Executive role is more specialized in booking systems, while Customer Service Agents provide general assistance across various service areas.

More about Ticketing Executive jobs
What cities are hiring for Ticketing Executive jobs? Cities with the most Ticketing Executive job openings:
What are the most commonly searched types of Ticketing jobs? The most popular types of Ticketing jobs are:
What states have the most Ticketing Executive jobs? States with the most job openings for Ticketing Executive jobs include:
What job categories do people searching Ticketing Executive jobs look for? The top searched job categories for Ticketing Executive jobs are:
Ticketing Executive jobs near you
Infographic showing various Ticketing Executive job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.

Account Executive, Ticketing

AEG

Knoxville, TN • On-site

Full-time

Posted 17 days ago

Job description

The Account Executive; Ticketing role will build, strengthen, and maintain authentic relationships with individuals and businesses through essential communication (in-person, phone, text, or e-mail) to sell varying Season Ticket, Premium, Group and Single match ticket packages. Leadership opportunities while continuing to sell One Knoxville ticketing products.
DUTIES AND RESPONSIBILITIES:
  • Deliver service that is personal, creative, and timely
  • Assist in renewal, upgrade and add-on processes for accounts to assist with departmental and organizational goals
  • Field, resolve and document various client requests and concerns utilizing the highest standard of customer service
  • Demonstrate a positive attitude, support company initiatives with peers and customers.
  • Adopts change while demonstrating tenacity and resilience
  • Assist in the development and implementation of customized programs, benefits and events for the season ticket account base, including working at One Knox SC Matches
  • Setup out of office appointments with prospects and clients and making building relationships a priority.
  • Support the broader sales, service and marketing functions and objectives of the organization
  • Maintain detailed records in CRM to support service and sales efforts as defined by the organization
  • Meet or exceed annual sales goals
  • Manage the execution of our Groups experience. Ensure group leaders have everything they need for the game. Visit the clients in game to further build and strengthen the relationship.
  • Assist with groups including answering questions about purchasing tickets, electronic ticket delivery, and any other inquiries about the process
  • Assist with group game day responsibilities
  • Other duties as assigned.

QUALIFICATIONS:
  • Bachelor's degree or the equivalent training and experience.
  • Minimum of 2+ years career experience in Event ticket sales
  • Shown ability to establish rapport with colleagues and build strong social relationships.
  • Needs to be a great teammate who is detail oriented, self-motivated, flexible, engaged, energetic, outgoing, and resilient.
  • Possess extraordinary communication skills and the ability to effectively handle conflict management.
  • Strong technology skills; proficient in Microsoft applications: Word, Excel, Access, and Outlook. Knowledge of inventory management software and CRM is a plus.
  • Able to work flexible schedule when required; Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary

PHYSICAL DEMANDS:
  • This person must be able to communicate and express themselves both written and verbally.
  • This person must be able to sit, stand, bend, walk, and climb stairs for long periods of time.
  • This person must be able to lift 20 lbs.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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