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Ticketing Executive Jobs (NOW HIRING)

TAG USA

Travel Executive

Los Angeles, CA · Remote

$70.30K/yr

Travel Executive Location: Los Angeles, CA 90024 About the Company: TAG provides high-touch ... Fully service all inquiries, requests, bookings, and ticketing with the highest standards and ...

Fresh Prints

Ticketing Member | Remote | Luxury Travel About Ascend Ascend helps founders, investors, and executives book international business and first-class flights at rates that are typically 30-80% below ...

AEG

Account Executive

Rye, NY · On-site

$35K - $45K/yr

Account Executive REPORTING TO ... Head of Ticketing DEPARTMENT: Ticketing LOCATION: Rye, NY Westchester Soccer Club Overview:

AEG

Ticket Sales Account Executive

Indianapolis, IN · On-site

Collaborate with the ticketing and marketing teams to develop and implement sales initiatives that ... Executive role. They are designed to support clear accountability, sales performance, and service ...

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Ticketing Executive information

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$26.5K

$93.6K

$184K

How much do ticketing executive jobs pay per year?

As of May 29, 2026, the average yearly pay for ticketing executive in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticketing Executive, and why are they important?

To thrive as a Ticketing Executive, you need strong organizational skills, attention to detail, and expertise in reservation and ticketing processes, usually supported by relevant experience or a degree in travel and tourism. Proficiency in Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo, as well as familiarity with airline or event ticketing platforms, is typically required. Excellent customer service, communication skills, and the ability to handle stressful situations make someone stand out in this position. These skills ensure accuracy, efficiency, and customer satisfaction in fast-paced environments where errors can have significant financial and reputational impacts.

What are some common challenges faced by Ticketing Executives, and how can they be managed effectively?

Ticketing Executives often encounter challenges such as handling last-minute booking changes, managing high volumes of customer inquiries during peak travel periods, and ensuring accuracy in ticket issuance. To manage these effectively, it's important to stay organized, use ticketing software proficiently, and maintain clear communication with both clients and airline partners. Developing strong problem-solving skills and remaining calm under pressure are also essential for delivering excellent customer service and minimizing errors.

What are Ticketing Executives?

Ticketing Executives are professionals responsible for handling the booking, issuing, and management of tickets for travel, events, or entertainment. They work with clients to provide information on schedules, prices, and availability, and use specialized software to process reservations and payments. Ticketing Executives often resolve customer queries, ensure compliance with company policies, and maintain accurate records. Their role is essential in travel agencies, airlines, event management companies, and other ticketing platforms.

What is the difference between Ticketing Executive vs Customer Service Agent?

AspectTicketing ExecutiveCustomer Service Agent
Primary RoleManage ticket bookings, issue tickets, and handle reservationsAssist customers with inquiries, complaints, and service issues
Required SkillsKnowledge of booking systems, communication skills, attention to detailCommunication skills, problem-solving, customer interaction
Work EnvironmentTravel agencies, airlines, event organizersCall centers, retail outlets, service desks
CertificationsOften requires familiarity with booking software, customer service certificationsCustomer service training, communication skills certifications

While both roles involve customer interaction, Ticketing Executives focus on managing reservations and ticketing processes, whereas Customer Service Agents handle a broader range of customer inquiries and support. The Ticketing Executive role is more specialized in booking systems, while Customer Service Agents provide general assistance across various service areas.

More about Ticketing Executive jobs
What cities are hiring for Ticketing Executive jobs? Cities with the most Ticketing Executive job openings:
What are the most commonly searched types of Ticketing jobs? The most popular types of Ticketing jobs are:
What states have the most Ticketing Executive jobs? States with the most job openings for Ticketing Executive jobs include:
What job categories do people searching Ticketing Executive jobs look for? The top searched job categories for Ticketing Executive jobs are:
Ticketing Executive jobs near you
Infographic showing various Ticketing Executive job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.
Account Executive, Premium Service | Full-Time | Moody Center

Account Executive, Premium Service | Full-Time | Moody Center

Spectra

Austin, TX • On-site

$24 - $25.48/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Overview
The Account Executive, Premium Service, is responsible for developing and fostering relationships with Right of First Refusal (ROFR) premium members while overseeing the operational coordination required to support premium ticketing and membership access for events. This role serves as the primary relationship owner for assigned accounts and works closely with Ticketing, Finance, and internal departments to ensure premium memberships function properly across events while maintaining a high level of service and engagement with members.
This role pays an hourly rate of $24.00-$25.48 and is commission eligible.
Benefits for Full-Time Roles: Health, dental, and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays).
This position will remain open until July 24, 2026.
Responsibilities
  • Serve as the primary relationship owner for assigned ROFR premium membership accounts.
  • Conduct proactive outreach and relationship building with members.
  • Maintain an understanding of member preferences, interests, and attendance patterns.
  • Provide proactive communication regarding relevant event opportunities.
  • Host members during events when appropriate to strengthen relationships.
  • Follow up with members after major events or experiences.
  • Ensure members understand and utilize the full value of their membership benefits.
  • Monitor member engagement and identify opportunities to increase participation.
  • Address member concerns that may impact extension decisions.
  • Lead renewal and extension conversations for assigned accounts.
  • Maintain accurate records of member interactions, notes, and touchpoints in Salesforce.
  • Coordinate ROFR ticketing setup and purchase windows for memberships.
  • Serve as the primary liaison for premium ticketing needs related to individual events.
  • Work closely with the ticketing team on premium inventory builds and seat relocations.
  • Develop relocation strategies when premium inventory must be adjusted for events.
  • Coordinate execution of inventory adjustments with the ticketing team.
  • Manage and submit files for ticket builds to ensure accurate seat assignments and pricing structures.
  • Review event builds to verify premium inventory accuracy, including seat locations, pricing codes, and member allocations.
  • Coordinate with Ticketing to release or hold inventory when adjustments are required for member requests or operational needs.
  • Support ROFR windows by coordinating inventory pulls, seat availability, and member access.
  • Troubleshoot ticketing issues impacting premium members, including seat access, transfers, and ticket distribution.
  • Support members with event access and ticket management questions.
  • Maintain CRM accuracy related to ticketing activity.
  • Partner with Ticketing and Finance to ensure pricing codes and revenue reporting align with membership structures.
  • Coordinate internally with departments to ensure premium memberships operate smoothly across events.
  • Communicate operational updates that may impact premium members.
  • Other duties as assigned.

Qualifications
  • Bachelor's degree from an accredited four-year college or university preferred.
  • Minimum of 2-3+ years of experience in sports, hospitality, live entertainment, or premium client service environments preferred.
  • Demonstrated ability to manage client relationships and provide high-level customer service to premium clients, corporate partners, or executives.
  • Strong communication skills, both written and verbal, with the ability to interact confidently and professionally with members and internal partners.
  • Strong organizational and time management skills, with the ability to manage multiple projects and deadlines simultaneously.
  • Ability to work effectively in a fast-paced, event-driven environment where priorities may shift quickly.
  • Experience working with CRM systems (Salesforce or similar) and maintaining accurate client records preferred.
  • Ability to collaborate with multiple departments, including Ticketing, Finance, Marketing, and Operations.
  • Strong problem-solving skills and the ability to troubleshoot member issues quickly and professionally.
  • Presents self in a professional manner appropriate for premium client environments and the ability to confidently engage with senior executives and corporate decision-makers.
  • Ability to work a flexible schedule is required, including nights, weekends, holidays, and arena events.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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