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Remote Ticketing Jobs (NOW HIRING)

Lehigh University

$44.60K - $53.53K/yr

Ticketing System Administrator Job no: 503826 Work type: Nonexempt Staff Full-time Location ... Partial Remote, Bethlehem Categories: Performing Arts System Administrator - Zoellner Arts Center ...

Optimal Ticketing

Order Fulfillment Administrator

Remote Work Schedule: Full time Hours: Tuesday through Saturday 8:30 AM to 5:00 PM EST Benefits ... Optimal Ticketing is an equal opportunity employer. We welcome all qualified jobseekers. Jobseekers ...

Lancesoft

Helpdesk / Remote Support Engineers

San Jose, CA · On-site +1

$23.50 - $31.75/hr

... ITSM/ticketing system. • Troubleshoot user issues across endpoint, network, O365, and basic ... remote support, password resets, software installs/updates, and guidance. • Maintain clear ...

Syntricate Technologies

$14.25 - $18/hr

(Remote) Bilingual (Spanish) Customer Service Representative Only from State of Iowa, Nebraska or ... Properly enter customer information and resolution in the appropriate ticketing system. * Skill ...

TriOptus LLC

Help Desk Support - Sr - (Remote)

$20.50 - $27.75/hr

... the ticketing tool to track and escalate tickets for end users Assist with onboarding of new hires and improve their familiarity of the All-Access tool Perform other tasks as needed by the Manager.

Tekberry

Remote Customer Care Specialist

Burlington, VT · On-site +1

$23 - $25/hr

Remote Customer Care Specialist I Pay Rate Range: $23.00 - $25.00/hr. (DOE) Employment Type ... ticketing systems, and other communication channels. The ideal candidate will have strong ...

ECP

Customer Support Representative (Remote)

Las Vegas, NV · Remote

$16.25 - $20.75/hr

You'll provide support via phone, email, and our ticketing system, often working remotely with ... A remote work environment that is compliant with cybersecurity and other company workplace policies

ECP

Customer Support Representative (Remote)

Seattle, WA · Remote

$19.25 - $24.75/hr

You'll provide support via phone, email, and our ticketing system, often working remotely with ... A remote work environment that is compliant with cybersecurity and other company workplace policies

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Remote Ticketing information

What is a Remote Ticketing job?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What are the key skills and qualifications needed to thrive in the Remote Ticketing position, and why are they important?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What does a typical workday look like for someone in a Remote Ticketing position?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.
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Remote Ticketing jobs near you
Remote Sabre Ticketing Specialist for Luxury Travel

Remote Sabre Ticketing Specialist for Luxury Travel

Ascend

Brazil, IN • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

A luxury travel company is seeking a Ticketing Member to issue bookings accurately using Sabre. This role demands top-notch proficiency in Sabre and 3+ years of experience in ticketing. Responsibilities include managing passenger records, issuing tickets, and ensuring data accuracy.

The compensation ranges from $600 to $800/month, with growth opportunities based on performance. Ideal candidates take pride in accuracy and thrive in a structured environment. Remote work available.

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