Remote Client: State of south Carolina End Client: Clemson University Assigned To: Location:1201 ... Collaborate with Footprints ticketing administrator to make necessary changes to forms, workspaces ...
Remote Client: State of south Carolina End Client: Clemson University Assigned To: Location:1201 ... Collaborate with Footprints ticketing administrator to make necessary changes to forms, workspaces ...
As part of Internova Travel Group, Nexion Travel Group provides ticketing, operations and ... Prospective Employee Privacy Policy #Li-remote #Nexion LLC Employment Type: FULL_TIME
As part of Internova Travel Group, Nexion Travel Group provides ticketing, operations and ... Prospective Employee Privacy Policy #Li-remote #Nexion LLC Employment Type: FULL_TIME
As part of Internova Travel Group, Nexion Travel Group provides ticketing, operations and ... Prospective Employee Privacy Policy #Li-remote #Nexion LLC
As part of Internova Travel Group, Nexion Travel Group provides ticketing, operations and ... Prospective Employee Privacy Policy #Li-remote #Nexion LLC
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Remote Work Schedule: Full time Hours: Tuesday through Saturday 8:30 AM to 5:00 PM EST Benefits ... Optimal Ticketing is an equal opportunity employer. We welcome all qualified jobseekers. Jobseekers ...
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Quick apply
Tier 1 Help Desk - Remote
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Quick apply
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Quick apply
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About the job (Remote) Support Specialist What your impact will be: * Assist in migrating ... Create support tickets in the ticketing system with the goal of accurate documentation. * Follow ...
About the job (Remote) Support Specialist What your impact will be: * Assist in migrating ... Create support tickets in the ticketing system with the goal of accurate documentation. * Follow ...
Remote Ticketing information
What does a typical workday look like for someone in a Remote Ticketing position?
A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.
What is a Remote Ticketing job?
A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.
What is the easiest remote job to get hired for?
How can I make 2000 a week working from home?
How to make $1000 a week remotely?
How to make $100,000 a year working from home?
What are the key skills and qualifications needed to thrive in the Remote Ticketing position, and why are they important?
To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

Other
Posted 19 days ago
Job description
Client: State of south Carolina
End Client: Clemson University
Assigned To:
Location:1201 Main Street Suite 600,Columbia,South Carolina,29201,UNITED STATES
Daily Duties / Responsibilities:
The computer operation ROLE WILL be responsible for gathering infrastructure data and assisting with updating excel spreadsheets to be shared with MITS billing department. Also manage and support the MITS interactive dashboard. and asset management tasks. assist with documenting the process of each of the tasks. Document, update and verify the steps in collaborating with the Tech Writer.
As a Tier1 support team member, serve as backup to footprints administrator. Collaborate with Footprints ticketing administrator to make necessary changes to forms, workspaces and develop FAQs.
COMMUNICATE EFFECTIVELY IN BOTH WRITTEN AND SPOKEN COMMUNICATION. WORK COLLABORATIVELY WITH CLEMSON STAFF AND OTHER CONTRACTED STAFF.
Required Skills (rank in order of Importance):
Microsoft Excel, Microsoft Power BI, BMC Footprints Ticketing System, Collaboration, Communication.
Preferred Skills (rank in order of Importance):
Previous experience with participating in software upgrade, Change and Release Management procedures