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Remote Ticketing Jobs in Texas (NOW HIRING)

Nttlimited

... and ticketing tools as prescribed by standard operating procedures. * Identifies problems and ... remote console architecture within supported technical domain. Academic qualifications and ...

Nttlimited

... and ticketing tools as prescribed by standard operating procedures. * Identifies problems and ... remote console architecture within supported technical domain. Academic qualifications and ...

Techary

2nd Line Support Technician

Dallas, TX · Remote

$37K - $46K/yr

Skilled in using remote support and ticketing tools (e.g., HaloPSA, ServiceNow, Freshservice) * Demonstrated ability to handle sensitive or VIP support requests with professionalism * Excellent ...

Back Bay Networks

IT Specialist

Houston, TX · Remote

This is a remote position, but candidates must be based in the Houston, TX area to support clients ... Document all work thoroughly in the ticketing system and contribute to knowledge base improvements

LV Collective

Systems & Technology Analyst

Austin, TX · Remote

... remote assistance - to install, configure, test, and troubleshoot hardware and software * Manage and resolve service requests through our help desk ticketing system, meeting SLA standards and ...

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site +1

Document issues, resolutions, and support procedures within the ticketing and knowledge management ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

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All JobsTicketing JobsRemote Ticketing JobsRemote Ticketing Jobs in Texas

Remote Ticketing information

What does a typical workday look like for someone in a Remote Ticketing position?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What is a Remote Ticketing job?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What is the easiest remote job to get hired for?

Remote ticketing roles, such as customer support or help desk positions, are often considered easier to obtain due to high demand and lower entry requirements. These jobs typically require good communication skills, basic computer proficiency, and sometimes familiarity with ticketing software, making them accessible for many job seekers.

How can I make 2000 a week working from home?

Remote ticketing jobs typically pay hourly or per task, and earning $2000 weekly requires high volume, efficiency, and experience. To reach this income, professionals often work full-time hours, develop strong customer service skills, and use ticketing software proficiently. Building expertise and working for companies with higher pay rates can also help achieve this goal.

How to make $1000 a week remotely?

Remote ticketing jobs typically pay hourly or per task, and earning $1000 weekly requires consistent work, strong customer service skills, and familiarity with ticketing platforms. To reach this income, workers often need to work full-time hours, develop efficiency, and may benefit from certifications or experience in the travel or event industries.

How to make $100,000 a year working from home?

Remote ticketing roles can reach a $100,000 annual income by gaining extensive experience, developing strong customer service and technical skills, and working for companies that offer higher pay scales or performance bonuses. Advancing to senior or specialized positions, obtaining relevant certifications, and working full-time or managing multiple clients can also increase earning potential.

What are the key skills and qualifications needed to thrive in the Remote Ticketing position, and why are they important?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What are the most commonly searched types of Ticketing jobs in Texas? The most popular types of Ticketing jobs in Texas are:
What are popular job titles related to Remote Ticketing jobs in Texas? For Remote Ticketing jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Ticketing jobs in Texas look for? The top searched job categories for Remote Ticketing jobs in Texas are:
What cities in Texas are hiring for Remote Ticketing jobs? Cities in Texas with the most Remote Ticketing job openings:
Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in Texas as of July 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Temporary. Highlights an 100% Remote job distribution.
Contact Center Associate I (Remote)

Contact Center Associate I (Remote)

TicketNetwork

Arlington, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Since 2002, TicketNetwork has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, TicketNetwork has been providing top-tier, customizable solutions to provide great service to consumers and clients alike.
We're seeking a motivated and customer-focused professional to join our team as a Contact Center Associate I.
experienced Contact Center Associate I.
Primary Responsibilities:
  • Fielding inbound support calls, chats and emails, with the intent of resolving all customer concerns on the first contact.
  • Contacting supply teams via telephone to discuss and confirm delivery details, and updates.
  • Relaying delivery information to clients
  • Acting as a liaison via internal chats and email communications between retail clients and the Fulfillment Team
  • Fields inbound support calls for partner sites
  • Troubleshooting and answering general questions related to client ticket requests
  • Contacts Broker partners via telephone to discuss and confirm delivery details, and updates
  • Coordinates delivery updates with clients
  • Communicates with other internal departments as necessary
  • Other tasks as assigned by management

Required Experience:
  • At least one year of experience working in a high volume call center job.
  • At least one year of experience in a professional customer service position

Other Requirements:
  • This position is 100% remote. Candidates must have reliable equipment and high-speed internet to be able to work remotely.

Shift:
  • Varying shifts available
  • Full time
  • Must be able to work Saturdays

Benefits:
  • Generous PTO, Floating Holidays and Mental Health days
  • Comprehensive Health, Dental & Vision Insurance
  • Company paid Life Insurance
  • Company Match on 401(k) Retirement savings
  • Complimentary event tickets
  • Monthly performance-based incentives

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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