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Remote Ticketing Jobs in Texas (NOW HIRING)

Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms

Posted today

Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms

New

Experience using Jira, YouTrack, or similar ticketing systems * Basic understanding of U.S. traffic ... Previous Remote Assistance, TeleOps, or video gaming experience is a plus Why Join Us?

... remote. This position is based at our Austin, TX headquarters. The available shifts are Monday ... Effective management of multiple cases using the Zoho Desk ticketing system * Providing support to ...

Provide vulnerability prioritization and analysis, ticketing, reporting, trending, metrics ... remote friendly work environment, as well as training opportunities to expand your skill set (to ...

Document issues, resolutions, and support procedures within the ticketing and knowledge management ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

... remote assistance - to install, configure, test, and troubleshoot hardware and software * Manage and resolve service requests through our help desk ticketing system, meeting SLA standards and ...

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Remote Ticketing information

What is a remote ticketing?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What skills and qualifications are needed for remote ticketing?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What does a typical workday look like for remote ticketing?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What are the most commonly searched types of Ticketing jobs in Texas?

The most popular types of Ticketing jobs in Texas are:

What cities in Texas are hiring for Remote Ticketing jobs?

Cities in Texas with the most Remote Ticketing job openings:

Infographic showing various Remote Ticketing job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 6% Part Time, 2% Temporary, and 10% Contract. Highlights an 100% Remote job distribution.

Travel Operations Expert - Remote

YO AI Labs

Houston, TX • Remote

$50 - $70/hr

Full-time

Posted 11 hours ago

Posted today


Job description

Travel Operations Expert

Job Type: Contractor
Location: Remote

Job Overview

We are seeking experienced Travel Operations Experts to support an AI training and evaluation project focused on travel, booking, reservations, ticketing, and hospitality workflows. The role involves testing real-world travel scenarios, evaluating AI-supported tools, and providing practical industry feedback.

Key Responsibilities
  • Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms.

  • Evaluate AI-supported travel tools using real-world scenarios.

  • Identify and document incorrect, inefficient, or unrealistic system outcomes.

  • Provide clear, actionable feedback on platform usability and travel operations.

  • Suggest improvements based on industry best practices.

  • Review itineraries, reservations, and travel-related workflows for accuracy.

  • Collaborate with project teams through structured feedback and documentation.

Required Qualifications
  • Hands-on experience in travel operations, hospitality, corporate travel, booking, or reservations.

  • Experience using reservation, ticketing, or travel management platforms.

  • Strong operational judgment and attention to detail.

  • Ability to identify workflow issues and explain their practical impact.

  • Excellent written and verbal communication skills.

  • Ability to work independently in a remote environment.

Preferred Qualifications
  • Experience with process improvement, workflow documentation, or digital transformation.

  • Familiarity with ChatGPT, Claude, or other AI tools.

  • Experience evaluating travel technology platforms.

  • Knowledge of travel itineraries, ticketing, reservations, and hospitality operations.

Core Skills

Travel | Booking | Reservations | Hospitality | Ticketing | Operations | Itineraries | ChatGPT | AI Evaluation | Quality Assurance | Written Communication | Process Improvement