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Remote Ticketing Jobs in Dallas, TX (NOW HIRING)

YO AI Labs

Travel Operations Expert - Remote

Dallas, TX · Remote

$50 - $70/hr

Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms

ConnexPay

Enterprise Support Engineer II

Dallas, TX · Remote

Experience working with technical support ticketing systems and remote support tools. * Strong analytical, troubleshooting, and problem-solving skills. * Excellent written and verbal communication ...

New

Mondo

IT Support Analyst

Dallas, TX · Remote

Provide onsite IT support for Dallas-based employees and remote support for users across other ... Track, manage, and resolve incidents and service requests through the organization's ITSM ticketing ...

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site +1

Document issues, resolutions, and support procedures within the ticketing and knowledge management ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

BBG, INC.

Systems Support Engineer

Dallas, TX · On-site +1

Document issues, resolutions, and support procedures within the ticketing and knowledge management ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

Brushfire

Senior Product Engineer

Fort Worth, TX · On-site +1

$120K/yr

Company Description At Brushfire, it's our goal to be the go-to ticketing and registration platform ... Comfortable working in a remote, async-first environment with a high degree of autonomy

Brushfire

Senior React Native Engineer

Fort Worth, TX · On-site +1

$110K/yr

Company Description At Brushfire, it's our goal to be the go-to ticketing and registration platform ... We've been 100% remote for the better part of two decades, and our team is a diverse group of ...

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Remote Ticketing information

What is a remote ticketing?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What skills and qualifications are needed for remote ticketing?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What does a typical workday look like for remote ticketing?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What are the most commonly searched types of Ticketing jobs in Dallas, TX?

The most popular types of Ticketing jobs in Dallas, TX are:

What are popular job titles related to Remote Ticketing jobs in Dallas, TX?

For Remote Ticketing jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Ticketing jobs in Dallas, TX look for?

The top searched job categories for Remote Ticketing jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Ticketing jobs?

Cities near Dallas, TX with the most Remote Ticketing job openings:

Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in Dallas, TX as of August 2026, with employment types broken down into 81% Full Time, 6% Part Time, 2% Temporary, and 11% Contract. Highlights an 100% Remote job distribution.

Travel Operations Expert - Remote

Dallas, TX • Remote

YO AI Labs
See more jobs at YO AI Labsexternal

$50 - $70/hr

Full-time

Posted 6 days ago

Job description

Travel Operations Expert

Job Type: Contractor
Location: Remote

Job Overview

We are seeking experienced Travel Operations Experts to support an AI training and evaluation project focused on travel, booking, reservations, ticketing, and hospitality workflows. The role involves testing real-world travel scenarios, evaluating AI-supported tools, and providing practical industry feedback.

Key Responsibilities

  • Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms.

  • Evaluate AI-supported travel tools using real-world scenarios.

  • Identify and document incorrect, inefficient, or unrealistic system outcomes.

  • Provide clear, actionable feedback on platform usability and travel operations.

  • Suggest improvements based on industry best practices.

  • Review itineraries, reservations, and travel-related workflows for accuracy.

  • Collaborate with project teams through structured feedback and documentation.

Required Qualifications

  • Hands-on experience in travel operations, hospitality, corporate travel, booking, or reservations.

  • Experience using reservation, ticketing, or travel management platforms.

  • Strong operational judgment and attention to detail.

  • Ability to identify workflow issues and explain their practical impact.

  • Excellent written and verbal communication skills.

  • Ability to work independently in a remote environment.

Preferred Qualifications

  • Experience with process improvement, workflow documentation, or digital transformation.

  • Familiarity with ChatGPT, Claude, or other AI tools.

  • Experience evaluating travel technology platforms.

  • Knowledge of travel itineraries, ticketing, reservations, and hospitality operations.

Core Skills

Travel | Booking | Reservations | Hospitality | Ticketing | Operations | Itineraries | ChatGPT | AI Evaluation | Quality Assurance | Written Communication | Process Improvement