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Remote Ticketing Jobs in Florida (NOW HIRING)

TicketNetwork

Contact Center Agent II (Remote)

Edgewater, FL · On-site +1

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Since 2002, TicketNetwork has served the ticketing and event industry as the go-to platform team ... Flexible remote scheduling * Medical, Dental and Vision as well as additional employer and employee ...

Serve Robotics

Remote Supervision Coordinator

Miami, FL · On-site +1

$55K - $64K/yr

JOB OVERVIEW The Remote Supervision Coordinator monitors and supports Serve's autonomous delivery ... Familiarity with incident reporting or ticketing systems * Interest in robotics, autonomous systems ...

Southern Scripts

Pharmacy Solutions Manager - REMOTE

Orlando, FL · Remote

$60.75 - $71.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reporting, Performance & Ticketing * Responsible for ongoing pharmacy-specific reporting and ... Remote work options. * Generous Paid-Time off. * Annual reviews and development plans. * Retirement ...

New

Worth AI

Security Engineer

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help maintain secure development guidelines and AppSec tooling Security Operations & Ticketing ... Family Leave * Remote * Hybrid work (for Orlando Associates) * Free Food & Snacks (Orlando)

IronMountain Solutions

$16/hr

Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed ... Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

IronMountain Solutions

$16/hr

Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed ... Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Andor Health

Project Manager

Orlando, FL · On-site +1

$80K - $120K/yr

... Remote / Hybrid U.S. Based Healthcare Technology About Andor Health Andor Health delivers ... Ticketing & Issue Management • Submit, prioritize, and track product and technical tickets on ...

Andor Health

Project Manager

Orlando, FL · On-site +1

$80K - $120K/yr

... Remote / Hybrid U.S. Based Healthcare Technology About Andor Health Andor Health delivers ... Ticketing & Issue Management * Submit, prioritize, and track product and technical tickets on ...

Thrive

Systems Engineer

Sarasota, FL · On-site +1

Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms. * Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook ...

Booz Allen Hamilton, Inc.

Help Desk Lead

Doral, FL · On-site +1

$86K - $198K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Experience with remote desktop management, enterprise device provisioning, and IT asset tracking * Experience in ITIL service management principles, troubleshooting methodologies, and ticketing ...

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All JobsTicketing JobsRemote Ticketing JobsRemote Ticketing Jobs in Florida

Remote Ticketing information

What does a typical workday look like for remote ticketing?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What is a remote ticketing?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What skills and qualifications are needed for remote ticketing?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What are the most commonly searched types of Ticketing jobs in Florida?

The most popular types of Ticketing jobs in Florida are:

What are popular job titles related to Remote Ticketing jobs in Florida?

For Remote Ticketing jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Ticketing jobs in Florida look for?

The top searched job categories for Remote Ticketing jobs in Florida are:

What cities in Florida are hiring for Remote Ticketing jobs?

Cities in Florida with the most Remote Ticketing job openings:

Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Part Time Customer Service Representative (Teleradiology Support)

Valor Network

Jacksonville, FL • Remote

$20 - $25/hr

Part-time

Re-posted 4 days ago

Job description

Customer Service Representative (Teleradiology Support)

Remote |Work from home | Part-Time | 1:00 pm -11:00 pm Eastern Time Coverage, estimated 20 hours per week.

Pay Range: $20–$25/hour (DOE)

Schedule: Availability, Monday through Sunday, 1:00 p.m.–11:00 p.m. ET, (includes rotating weekends and holidays). Estimated 20 hours per week.

Work Location: Remote (computer workstation)

About Valor Network

Valor Network is a Service-Disabled Veteran Owned Small business, a SBA certified HUBZone Small Business and a 2025 HIRE Vets Medallion Award recipient, with an unwavering mission to serve our nation’s military, veterans and their families. Valor Network provides reliable, clinically focused teleradiology services and imaging workflow support for healthcare organizations nationwide. Our team helps keep studies and reports moving by supporting radiologists, technologists, and clinical staff with responsive service and strong operational discipline. Learn more at valornetwork.com.

Position Summary

The Customer Service Representative is the first point of contact for teleradiology workflow support. You will triage and resolve Tier 1 issues, document and track cases in a ticketing system, and escalate appropriately to ensure timely study and report delivery. This role supports users in fast-paced, patient-care environments and requires calm, clear communication and strong attention to detail.

Key Responsibilities
  • Provide friendly, accurate support to healthcare users (radiologists, technologists, and clinical staff) via phone and ticketing system.
  • Triage requests, verify impact and urgency, and route/escalate to the correct team when outside Tier 1 scope.
  • Resolve common workflow issues such as basic login/access, password resets (as applicable), user setup requests, and studies/reports not appearing as expected.
  • Collect complete case details (who/what/when/where/impact), document clearly, and maintain ownership through resolution.
  • Communicate status updates and set expectations with users, prioritizing issues that impact patient care and turnaround time.
  • Follow established procedures and contribute to improvements in job aids, scripts, and step-by-step troubleshooting guides.
  • Maintain professionalism and confidentiality, including compliance with HIPAA and company security policies.

Qualifications

Required
  • 1+ year of customer service, call center, or help desk experience.
  • Strong verbal and written communication; able to support stressed users with empathy and professionalism.
  • Ability to work independently in a remote environment while staying responsive to calls and tickets.
  • Comfortable following standard processes, asking the right troubleshooting questions, and documenting clearly.
  • Reliable attendance and ability to consistently work the scheduled ET shift between 1:00 pm to 11:00 pm, Monday through Sunday, including rotating weekends/holidays. Estimated 20 hours per week.
Preferred
  • Healthcare support experience (radiology, emergency, inpatient, or outpatient settings).
  • Familiarity with radiology/imaging workflows and terminology (PACS/RIS, orders/results).
  • Experience with ticketing systems and remote support tools.
Education and Experience
  • High school diploma or equivalent required; additional education or certifications are a plus.
Work Environment and Physical Requirements
  • Work is performed remotely at a computer workstation from the employee’s home.
  • Physical requirements include sitting, keyboarding, speaking, and vision for computer use.
  • Must maintain dependable internet connectivity and be able to handle frequent inbound calls and concurrent ticket work.

Valor Network is an equal opportunity employer.