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Remote Ticketing Jobs in Florida (NOW HIRING)

TicketNetwork

Contact Center Agent II (Remote)

Edgewater, FL · On-site +1

$14 - $19/hr

Since 2002, TicketNetwork has served the ticketing and event industry as the go-to platform team ... Flexible remote scheduling * Medical, Dental and Vision as well as additional employer and employee ...

Serve Robotics

Remote Supervision Coordinator

Miami, FL · On-site +1

$55K - $64K/yr

JOB OVERVIEW The Remote Supervision Coordinator monitors and supports Serve's autonomous delivery ... Familiarity with incident reporting or ticketing systems * Interest in robotics, autonomous systems ...

Aston Carter

Remote Legal Billing Specialist

Tampa, FL · On-site +1

$30 - $40/hr

The position is fully remote, while still providing exposure to complex legal billing processes and ... Familiarity with ServiceNow or similar ticketing and request-management systems. * Comfort working ...

Enumerate

Relationship Manager

Fort Lauderdale, FL · On-site +1

$55K - $65K/yr

If remote, this role requires travel every other month to Fort Lauderdale, Florida. Key ... Answer customer questions in a timely and accurate manner via phone or Zendesk ticketing system.

Worth AI

Security Engineer

Orlando, FL · On-site +1

Help maintain secure development guidelines and AppSec tooling Security Operations & Ticketing ... Family Leave * Remote * Hybrid work (for Orlando Associates) * Free Food & Snacks (Orlando)

IronMountain Solutions

$16/hr

Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed ... Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

IronMountain Solutions

$16/hr

Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed ... Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

equivant

Customer Support Specialist

Gulf Breeze, FL · Remote

$16.50 - $22.25/hr

This is a remote, full-time role requiring a blend of customer service and technical ... Document support interactions and resolutions within our ticketing system * Escalate complex issues ...

Andor Health

Project Manager

Orlando, FL · On-site +1

$80K - $120K/yr

... Remote / Hybrid U.S. Based Healthcare Technology About Andor Health Andor Health delivers ... Ticketing & Issue Management • Submit, prioritize, and track product and technical tickets on ...

Andor Health

Project Manager

Orlando, FL · On-site +1

$80K - $120K/yr

... Remote / Hybrid U.S. Based Healthcare Technology About Andor Health Andor Health delivers ... Ticketing & Issue Management • Submit, prioritize, and track product and technical tickets on ...

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All JobsTicketing JobsRemote Ticketing JobsRemote Ticketing Jobs in Florida

Remote Ticketing information

What does a typical workday look like for someone in a Remote Ticketing position?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What is a Remote Ticketing job?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What is the easiest remote job to get hired for?

Remote ticketing roles, such as customer support or help desk positions, are often considered easier to obtain due to high demand and lower entry requirements. These jobs typically require good communication skills, basic computer proficiency, and sometimes familiarity with ticketing software, making them accessible for many job seekers.

How can I make 2000 a week working from home?

Remote ticketing jobs typically pay hourly or per task, and earning $2000 weekly requires high volume, efficiency, and experience. To reach this income, professionals often work full-time hours, develop strong customer service skills, and use ticketing software proficiently. Building expertise and working for companies with higher pay rates can also help achieve this goal.

How to make $1000 a week remotely?

Remote ticketing jobs typically pay hourly or per task, and earning $1000 weekly requires consistent work, strong customer service skills, and familiarity with ticketing platforms. To reach this income, workers often need to work full-time hours, develop efficiency, and may benefit from certifications or experience in the travel or event industries.

How to make $100,000 a year working from home?

Remote ticketing roles can reach a $100,000 annual income by gaining extensive experience, developing strong customer service and technical skills, and working for companies that offer higher pay scales or performance bonuses. Advancing to senior or specialized positions, obtaining relevant certifications, and working full-time or managing multiple clients can also increase earning potential.

What are the key skills and qualifications needed to thrive in the Remote Ticketing position, and why are they important?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What are the most commonly searched types of Ticketing jobs in Florida? The most popular types of Ticketing jobs in Florida are:
What are popular job titles related to Remote Ticketing jobs in Florida? For Remote Ticketing jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Ticketing jobs in Florida look for? The top searched job categories for Remote Ticketing jobs in Florida are:
What cities in Florida are hiring for Remote Ticketing jobs? Cities in Florida with the most Remote Ticketing job openings:
Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Part Time Customer Service Representative (Teleradiology Support)

Part Time Customer Service Representative (Teleradiology Support)

Valor Network

Jacksonville, FL • Remote

$20 - $25/hr

Part-time

Posted 13 days ago

Job description

Customer Service Representative (Teleradiology Support)

Remote |Work from home | Part-Time | 1:00 pm -11:00 pm Eastern Time Coverage, estimated 20 hours per week.

Pay Range: $20–$25/hour (DOE)

Schedule: Availability, Monday through Sunday, 1:00 p.m.–11:00 p.m. ET, (includes rotating weekends and holidays). Estimated 20 hours per week.

Work Location: Remote (computer workstation)

About Valor Network

Valor Network is a Service-Disabled Veteran Owned Small business, a SBA certified HUBZone Small Business and a 2025 HIRE Vets Medallion Award recipient, with an unwavering mission to serve our nation’s military, veterans and their families. Valor Network provides reliable, clinically focused teleradiology services and imaging workflow support for healthcare organizations nationwide. Our team helps keep studies and reports moving by supporting radiologists, technologists, and clinical staff with responsive service and strong operational discipline. Learn more at valornetwork.com.

Position Summary

The Customer Service Representative is the first point of contact for teleradiology workflow support. You will triage and resolve Tier 1 issues, document and track cases in a ticketing system, and escalate appropriately to ensure timely study and report delivery. This role supports users in fast-paced, patient-care environments and requires calm, clear communication and strong attention to detail.

Key Responsibilities
  • Provide friendly, accurate support to healthcare users (radiologists, technologists, and clinical staff) via phone and ticketing system.
  • Triage requests, verify impact and urgency, and route/escalate to the correct team when outside Tier 1 scope.
  • Resolve common workflow issues such as basic login/access, password resets (as applicable), user setup requests, and studies/reports not appearing as expected.
  • Collect complete case details (who/what/when/where/impact), document clearly, and maintain ownership through resolution.
  • Communicate status updates and set expectations with users, prioritizing issues that impact patient care and turnaround time.
  • Follow established procedures and contribute to improvements in job aids, scripts, and step-by-step troubleshooting guides.
  • Maintain professionalism and confidentiality, including compliance with HIPAA and company security policies.

Qualifications

Required
  • 1+ year of customer service, call center, or help desk experience.
  • Strong verbal and written communication; able to support stressed users with empathy and professionalism.
  • Ability to work independently in a remote environment while staying responsive to calls and tickets.
  • Comfortable following standard processes, asking the right troubleshooting questions, and documenting clearly.
  • Reliable attendance and ability to consistently work the scheduled ET shift between 1:00 pm to 11:00 pm, Monday through Sunday, including rotating weekends/holidays. Estimated 20 hours per week.
Preferred
  • Healthcare support experience (radiology, emergency, inpatient, or outpatient settings).
  • Familiarity with radiology/imaging workflows and terminology (PACS/RIS, orders/results).
  • Experience with ticketing systems and remote support tools.
Education and Experience
  • High school diploma or equivalent required; additional education or certifications are a plus.
Work Environment and Physical Requirements
  • Work is performed remotely at a computer workstation from the employee’s home.
  • Physical requirements include sitting, keyboarding, speaking, and vision for computer use.
  • Must maintain dependable internet connectivity and be able to handle frequent inbound calls and concurrent ticket work.

Valor Network is an equal opportunity employer.