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Ticketing Assistant Jobs in Florida (NOW HIRING)

AEG Worldwide

Ticketing Coordinator

West Palm Beach, FL · On-site

$22 - $24.04/hr

Job Summary The Ticketing Coordinator will be responsible for the advancement of box office ... May assist other departments as needed. Required Qualifications * High School Diploma or its ...

AEG

Ticketing Coordinator

West Palm Beach, FL · On-site

$22 - $24.04/hr

Job Summary The Ticketing Coordinator will be responsible for the advancement of box office ... May assist other departments as needed. Required Qualifications * High School Diploma or its ...

AEG Presents

Ticketing Coordinator

West Palm Beach, FL · On-site

$22 - $24.04/hr

Job Summary The Ticketing Coordinator will be responsible for the advancement of box office ... May assist other departments as needed. Required Qualifications * High School Diploma or its ...

Breeze Airways

$16.50/hr

Greet and assist Guests with a friendly welcome through arrival and check-in process, including ... Handle all aspects of ticketing and check-in by operating a computerized system. System usage ...

New

Dezer Development

Assistant General Manager

Orlando, FL · On-site

The Assistant General Manager (AGM) supports the General Manager in overseeing the daily operations ... Ensure proper use and maintenance of POS, ticketing, and inventory systems. * Drive initiatives to ...

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Ticketing Assistant information

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How much do ticketing assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for ticketing assistant in Florida is $14.61, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $16.01 per hour, depending on experience, location, and employer.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are the most commonly searched types of Ticketing jobs in Florida?

The most popular types of Ticketing jobs in Florida are:

What are popular job titles related to Ticketing Assistant jobs in Florida?

For Ticketing Assistant jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Ticketing Assistant jobs in Florida look for?

The top searched job categories for Ticketing Assistant jobs in Florida are:

What cities in Florida are hiring for Ticketing Assistant jobs?

Cities in Florida with the most Ticketing Assistant job openings:

Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $30,393 per year, or $14.6 per hour.

Ticketing Coordinator

AEG Worldwide

West Palm Beach, FL • On-site

$22 - $24.04/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Process internal ticket orders and comp requests from agents, artists, labels, and employees.

  • Distribute ticket counts to relevant departments and assist with the advancement of box office prior to show date.

  • Screen, review, and resolve customer service inquiries related to credit card information, shipping, pricing, and festival details.

Anschutz Entertainment Group rating

6.2

Company rating: 6.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
Job Summary
The Ticketing Coordinator will be responsible for the advancement of box office, assisting the Manager Ticketing and issuing daily ticket counts various departments, producers and department heads. This position will process internal orders, both comp and purchased and facilitate external comp ticket orders for artists, agents and record labels. The Ticketing Coordinator will also be responsible for screening, reviewing and resolving customer service inquiries in regards to credit card information, shipping processes, pricing and general festival information.
Essential Functions
  • Screen and review customer service inquiries. Resolve issues both internally and externally in regard to credit card information, shipping process, pricing and general festival information.
  • Process internal orders for upcoming festivals for internal ticket orders or comp requests from agents, artists, labels and employees.
  • Distribute ticket counts to department heads, producers, production, operations and other departments daily.
  • Coordinate the advancement of f box office prior to show l date. Assist with the hiring and training of box office staff. Liaison with third party payroll company on the hiring of temporary employees. Field general staff inquiries.
  • Collaborate with other members of the ticketing staff on the creation of event seating maps.
  • Responsible for general administrative tasks including, filing, data entry, faxing and scanning.
  • May assist other departments as needed.

Required Qualifications
  • High School Diploma or its equivalency
  • 2-4 years of related work experience
  • Experience working in customer service
  • Experience working in live entertainment, ticketing a plus
  • Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems
  • Must be organized, detail-oriented and self-motivated
  • Ability to multitask, prioritize and remain calm in a fast-paced environment
  • Must be able to work flexible schedule including nights, weekends and some holidays
  • Excellent interpersonal, written and verbal communication skills
  • Familiarity with ticketing platforms
  • Knowledge of the music industry preferred

Pay Scale: $22.00 - $24.04/hr
Bonus: This position is not eligible for a bonus under the current bonus plan requirements.
Benefits:We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.
Employer does not offer work visa sponsorship for this position.

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