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Ticketing Manager Jobs (NOW HIRING)

... managing all aspects of the Ticketing Department • Provide a high level of customer service and hospitality to all customers and the public • Sell full-season ticket packages, partial ticket ...

Manager, Ticketing DEPARTMENT: Box Office REPORTS TO: Senior Manager, Ticketing FLSA STATUS: Salaried, Exempt COMPENSATION: $55,000 - $60,000 LEGENDS GLOBAL Legends Global is the premier partner to ...

Ticketing Manager

Wausau, WI · On-site

$55K - $60K/yr

Manager, Ticketing DEPARTMENT: Box Office REPORTS TO: Senior Manager, Ticketing FLSA STATUS: Salaried, Exempt COMPENSATION: $55,000 - $60,000 LEGENDS GLOBAL Legends Global is the premier partner to ...

Ticketing Manager

Minneapolis, MN · On-site

$55K - $60K/yr

Manager, Ticketing DEPARTMENT: Box Office REPORTS TO: Senior Manager, Ticketing FLSA STATUS: Salaried, Exempt COMPENSATION: $55,000 - $60,000 LEGENDS GLOBAL Legends Global is the premier partner to ...

Ticketing Supervisor

Denver, CO · On-site

$65K - $75K/yr

This will include working with the Ticketing Manager to create a seamless ticketing process for the NWC and its three ticketing platforms to the clients and attendees. This position will work with ...

Duties * Ticketing and Event Management * Develop Box Office statement for each show and work with the venue on their forms and level of understanding and comfort. * This position is the key ...

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How much do ticketing manager jobs pay per year?

As of May 29, 2026, the average yearly pay for ticketing manager in the United States is $106,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticketing Manager, and why are they important?

To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.

What are some common challenges Ticketing Managers face during high-demand events, and how can they effectively address them?

Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.

What does a Ticketing Manager do?

A Ticketing Manager oversees the ticket sales operations for events, venues, or organizations. They are responsible for managing the ticketing system, supervising ticket office staff, and ensuring accurate and efficient ticket distribution. Their duties often include setting ticket prices, monitoring sales trends, resolving customer issues, and coordinating with event promoters and organizers. Ticketing Managers play a key role in maximizing revenue and providing a smooth experience for customers purchasing tickets.

What is the difference between Ticketing Manager vs Ticketing Coordinator?

AspectTicketing ManagerTicketing Coordinator
CredentialsExperience in ticketing systems, industry-specific certifications often preferredSimilar credentials, often entry-level or related certifications
Work EnvironmentOversees ticketing operations, manages teams, and handles high-level planningSupports daily ticketing tasks, assists with customer inquiries, and manages ticketing software
Employer & Industry UsageUsed in entertainment, transportation, sports, and event industriesCommonly found in similar industries, supporting ticket sales and distribution
Search & Comparison IntentPeople compare for managerial roles and responsibilitiesPeople compare for entry-level or support roles in ticketing

The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.

More about Ticketing Manager jobs
What cities are hiring for Ticketing Manager jobs? Cities with the most Ticketing Manager job openings:
What are the most commonly searched types of Ticketing jobs? The most popular types of Ticketing jobs are:
Who are the top companies hiring for Ticketing Manager jobs? The top employers for Ticketing Manager jobs are:
What states have the most Ticketing Manager jobs? States with the most job openings for Ticketing Manager jobs include:
What job categories do people searching Ticketing Manager jobs look for? The top searched job categories for Ticketing Manager jobs are:
Infographic showing various Ticketing Manager job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $106,639 per year, or $51.3 per hour.

Ticketing Manager

AEG

Kansas City, KS • On-site

Full-time

Posted 15 days ago


Job description

Job Description
Job Title: Ticket Manager
Reports to: President/GM

Summary/Objective
This person should be an outgoing, energetic, and creative sales professional who is a clear self-starter with strong sales and relationship skills. This position will be involved with selling and maintaining ticket sales and managing the box office and ticket sales programs.
Essential Functions
• Responsible for generating maximum revenue for the Kansas City Monarchs team through full menu marketing ticket programs
• Responsible for managing all aspects of the Ticketing Department
• Provide a high level of customer service and hospitality to all customers and the public
• Sell full-season ticket packages, partial ticket plans, and groups outings
• Manage personal accounts and provide highest level of customer service throughout the season
• Strict management of departmental budget for revenue and expenses
• Fulfill game night responsibilities, including, but not limited to answering the incoming sales line, assisting with sales initiatives and/or prospecting clients at the stadium
• Receive and act quickly on requests and complaints
• Attend outside events with the purpose of selling ticket packages and corporate sales
• Maintain accurate records of all prospecting activities and closed sales
• Obtain quotes and purchase all essential ticketing supplies for upcoming season
• Maintain the ticket system and records
• Provide detailed daily balancing reports for accounting department through ticketing system
• Manage ticket department trainees, interns, and game day staff
• Manage and coordinate ticket sales for non-traditional events scheduled at the stadium
• Manage tickets for all events at the stadium
• Attend sales meetings and offer progressive ideas for keeping clientele and maximizing revenue
• Manage and facilitate season ticket member renewals during the off-season
• Any other duties as assigned by ownership/management and as opportunities arise
Requirements
Knowledge, Skills, and Abilities
1. Strength in time management, administrative ability, organization, and customer service skills
2. Ability to communicate effectively with the public in a professional manner
3. Ability to maintain composure and exercise sound judgement and discretion when dealing with all fans, customers, and employees
4. Maintain a professional appearance by following the Blue Wahoos code of conduct handbook
5. Ability to remain focused on sales goals and work independently
6. Ability to attend company events
7. Ability to maintain reports and ticketing system
8. Ability to work in a fast-paced environment
9. Ability to work flexible hours, including evenings, weekends, and holidays
10. Ability to pull tarp and other manual labor tasks
11. Experience and knowledge with Tickets.com ticketing system preferred
Education and Experience
Bachelor's degree preferred
Experience in customer service required
2-3 years prior Box Office experience in Sport/Entertainment industry preferred
1-2 years prior management experience preferred
Position Type/Expected Hours of Work
This is a full-time position. Days and hours will vary to include evening and weekend work according to business needs.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The key physical requirements of this position includes the ability to walk and stand for an extended period of time, lift up to 30 pounds, and the use of standard office equipment including computers.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992