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Ticket Services Manager Jobs (NOW HIRING)

OWA

Guest Services Manager

Foley, AL

Lead, coach, and develop Guest Services supervisors and ambassadors * Foster a culture centered on ... Initiate and manage ticket creation process through third-party point-of-sale and e-commerce ...

OWA

Guest Services Manager

Foley, AL · On-site

Lead, coach, and develop Guest Services supervisors and ambassadors * Foster a culture centered on ... Initiate and manage ticket creation process through third-party point-of-sale and e-commerce ...

ASM Global

Usher/Ticket Taker

North Charleston, SC · On-site

Guest Services Manager FLSA STATUS: Part-Time, non-exempt LEGENDS & ASM GLOBAL Two powerhouse ... Seat guests according to ticket numbers and assist guests with all questions or concerns. * Monitor ...

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How much do ticket services manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for ticket services manager in the United States is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.

How does a ticket services manager typically collaborate with other departments within an organization?

A Ticket Services Manager regularly works with marketing, event operations, and customer service teams to ensure a seamless experience for attendees. They coordinate with marketing to implement promotions and communicate ticket availability, while partnering with event operations to align ticketing logistics with event layouts and security requirements. Close collaboration with customer service is essential to address patron inquiries and resolve ticketing issues efficiently, fostering a positive customer experience.

What is a ticket services manager?

Ticket Services Managers are professionals responsible for overseeing the ticket sales and distribution process for events, venues, or organizations. They manage ticketing operations, including supervising staff, ensuring customer satisfaction, and implementing ticketing systems. Their duties often include handling customer inquiries, resolving ticketing issues, and coordinating with event organizers to maximize sales and attendance. Ticket Services Managers play a crucial role in ensuring that the ticketing experience is smooth, efficient, and compliant with company policies. They also analyze ticket sales data to help improve future events and strategies.

What are the key skills and qualifications needed to thrive as a ticket services manager?

To thrive as a Ticket Services Manager, you need experience in customer service, ticketing operations, and staff supervision, often supported by a degree in business, hospitality, or a related field. Familiarity with ticketing software such as Tessitura, AudienceView, or Ticketmaster, along with point-of-sale systems, is typically required. Outstanding organizational, problem-solving, and interpersonal communication skills enable effective team leadership and customer satisfaction. These competencies are crucial for ensuring efficient ticket sales, resolving customer issues, and optimizing event attendance in a fast-paced environment.

What is the difference between Ticket Services Manager vs Ticketing Coordinator?

AspectTicket Services ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing operations, manages staff, ensures customer satisfactionAssists with ticket sales, processes reservations, supports event setup
CredentialsExperience in ticketing systems, customer service skillsBasic knowledge of ticketing platforms, communication skills
Work EnvironmentManagement setting, office and event venuesSupport role, office and event locations
Industry UsageUsed in entertainment, sports, transportation sectorsCommon in event planning and venue management

The Ticket Services Manager typically handles overall ticketing operations and staff management, requiring more experience and leadership skills. The Ticketing Coordinator supports daily ticketing tasks and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

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Ticket Services Manager jobs near you
Infographic showing various Ticket Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,618 per year, or $22.4 per hour.

Ticket Service Account Executive

Angel City

Santa Monica, CA

$20/hr

Full-time

Posted 17 days ago

Job description

Role Overview:

Angel City is looking for a Ticket Service Account Executive to support the growth of Angel City FC's fan base and ticketing department. Providing thoughtful, strategic servicing to our Season Ticket Holders and fans is paramount to Angel City's success. This role will report to the Sr. Manager, Ticket Services.

Key Responsibilities:

  • Achieve individual and team revenue targets as set forth by Angel City leadership, including renewal, upsell, and referrals
  • Provide best-in-class service to Season Ticket Holders
  • Drive a solutions-oriented culture by implementing positive, team-oriented behavior
  • Engage with Season Ticket Holders; support new customer onboarding and education
  • Execute Season Ticket Holder touchpoint campaigns and benefits programs
  • Create exceptional, memorable experiences for Season Ticket Holders through game-day opportunities and events
  • Perform game day responsibilities, including entertaining clients and prospects, as well as working ticket booths and tables

As a Ticket Service Account Executive at ACFC, we provide the opportunity for you to:

  • Represent the Angel City brand and our values daily as we look to set a new standard in sports
  • Build your career with a service-focused, entrepreneurial, and growing brand
  • Help build a brand and sports team from the ground up

Requirements:

We are particularly interested in candidates who have demonstrated fluency in the following areas:

  • Experience working in ticketing and service, preferably within professional sports, luxury, or hospitality
  • Ability to work non-traditional hours, including weekends and holidays
  • Strong communication skills, including written, verbal, and interpersonal
  • Knowledge of Microsoft Office applications
  • Personable, proactive, creative, and innovative team player who believes in the mission and values of Angel City and the NWSL
  • Ideal to have knowledge and proficiency in Archtics and Salesforce

Compensation

This is a non-exempt, full-time position that pays $20.00 per hour.

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