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Ticket Services Manager Jobs in Colorado (NOW HIRING)

Granby Ranch

Ticket Scanning Supervisor

Granby, CO · On-site

$22/hr

Commercial Ops Manager Department: Guest Services Date: 8/14/2026 Status: Full-Time Seasonal Pay Rate: $22 per hour POSITION SUMMARY: The Ticket Scanning Supervisor will provide leadership, oversight ...

Granby Ranch

Ticket Scanning Supervisor

Granby, CO · On-site

$22/hr

Commercial Ops Manager Department: Guest Services Date: 8/14/2026 Status: Full-Time Seasonal Pay Rate: $22 per hour POSITION SUMMARY: The Ticket Scanning Supervisor will provide leadership, oversight ...

Vail Mountain

Guest Services Manager

Vail, CO

$58K - $83K/yr

The Guest Services Manager is responsible for overseeing the operations of the Guest Services Team ... Direct guests to the appropriate areas including ticket offices, ski and snowboard school, dining ...

Vail Mountain

Guest Services Manager

Vail, CO · On-site

$58K - $83K/yr

The Guest Services Manager is responsible for overseeing the operations of the Guest Services Team ... Direct guests to the appropriate areas including ticket offices, ski and snowboard school, dining ...

Vail Resorts

Guest Services Manager

Vail, CO · On-site

$58K - $83K/mo

The Guest Services Manager is responsible for overseeing the operations of the Guest Services Team ... Direct guests to the appropriate areas including ticket offices, ski and snowboard school, dining ...

Granby Ranch

Ticket Scanning Supervisor

Granby, CO · On-site

$22/hr

Commercial Ops Manager Department: Guest Services Date: 8/14/2026 Status: Full-Time Seasonal Pay Rate: $22 per hour POSITION SUMMARY: The Ticket Scanning Supervisor will provide leadership, oversight ...

Meow Wolf

Guest Services Manager

Denver, CO · On-site

$78K - $88K/yr

The Guest Services Manager is responsible for ensuring the daily operating goals and standards of ... Prior Box Office or Ticket Office, Ticketing Software and Point of Sale systems experience

MW Denver, LLC

Guest Services Manager

Denver, CO · On-site

$79 - $89/hr

The Guest Services Manager is responsible for ensuring the daily operating goals and standards of ... Prior Box Office or Ticket Office, Ticketing Software and Point of Sale systems experience

Meow-Wolf-

Guest Services Manager

Denver, CO · On-site

$79 - $89/hr

... or Ticket Office, Ticketing Software and Point of Sale systems experienceExcellent customer service and communication skills.Excellent communication skills.Ability to lead and manage staff.Good ...

Meow Wolf

Guest Services Manager

Denver, CO · On-site

$78K - $88K/yr

The Guest Services Manager is responsible for ensuring the daily operating goals and standards of ... Prior Box Office or Ticket Office, Ticketing Software and Point of Sale systems experience

Granby Ranch

Ticket Scanner

Granby, CO · On-site

$18/hr

Commercials Ops Manager/Supervisor Department: Guest Services Status: Part Time/Full Time Seasonal Pay Rate: $18 per hour Date: 8/13/2026 POSITION SUMMARY: The Ticket Scanner position is responsible ...

Granby Ranch

Ticket Scanner

Granby, CO · On-site

$18/hr

Commercials Ops Manager/Supervisor Department: Guest Services Status: Part Time/Full Time Seasonal Pay Rate: $18 per hour Date: 8/13/2026 POSITION SUMMARY: The Ticket Scanner position is responsible ...

Granby Ranch

Ticket Scanner

Granby, CO · On-site

$18/hr

Commercials Ops Manager/Supervisor Department: Guest Services Status: Part Time/Full Time Seasonal Pay Rate: $18 per hour Date: 8/13/2026 POSITION SUMMARY: The Ticket Scanner position is responsible ...

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Ticket Services Manager information

What is a ticket services manager?

Ticket Services Managers are professionals responsible for overseeing the ticket sales and distribution process for events, venues, or organizations. They manage ticketing operations, including supervising staff, ensuring customer satisfaction, and implementing ticketing systems. Their duties often include handling customer inquiries, resolving ticketing issues, and coordinating with event organizers to maximize sales and attendance. Ticket Services Managers play a crucial role in ensuring that the ticketing experience is smooth, efficient, and compliant with company policies. They also analyze ticket sales data to help improve future events and strategies.

What are the key skills and qualifications needed to thrive as a ticket services manager?

To thrive as a Ticket Services Manager, you need experience in customer service, ticketing operations, and staff supervision, often supported by a degree in business, hospitality, or a related field. Familiarity with ticketing software such as Tessitura, AudienceView, or Ticketmaster, along with point-of-sale systems, is typically required. Outstanding organizational, problem-solving, and interpersonal communication skills enable effective team leadership and customer satisfaction. These competencies are crucial for ensuring efficient ticket sales, resolving customer issues, and optimizing event attendance in a fast-paced environment.

How does a ticket services manager typically collaborate with other departments within an organization?

A Ticket Services Manager regularly works with marketing, event operations, and customer service teams to ensure a seamless experience for attendees. They coordinate with marketing to implement promotions and communicate ticket availability, while partnering with event operations to align ticketing logistics with event layouts and security requirements. Close collaboration with customer service is essential to address patron inquiries and resolve ticketing issues efficiently, fostering a positive customer experience.

What is the difference between Ticket Services Manager vs Ticketing Coordinator?

AspectTicket Services ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing operations, manages staff, ensures customer satisfactionAssists with ticket sales, processes reservations, supports event setup
CredentialsExperience in ticketing systems, customer service skillsBasic knowledge of ticketing platforms, communication skills
Work EnvironmentManagement setting, office and event venuesSupport role, office and event locations
Industry UsageUsed in entertainment, sports, transportation sectorsCommon in event planning and venue management

The Ticket Services Manager typically handles overall ticketing operations and staff management, requiring more experience and leadership skills. The Ticketing Coordinator supports daily ticketing tasks and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are popular job titles related to Ticket Services Manager jobs in Colorado?

For Ticket Services Manager jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Ticket Services Manager jobs in Colorado look for?

The top searched job categories for Ticket Services Manager jobs in Colorado are:

What cities in Colorado are hiring for Ticket Services Manager jobs?

Cities in Colorado with the most Ticket Services Manager job openings:

Ticket Services Manager jobs near you
Infographic showing various Ticket Services Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Account Manager, Season Ticket Member Services

Englewood, CO • On-site

Denver Broncos and Stadium Management Company
See more jobs at Denver Broncos and Stadium Management Companyexternal

$40K - $45K/yr

Full-time

Posted 4 days ago

Job description

JOB SUMMARY: The primary responsibility of this position is to interact with season ticket holders of the Denver Broncos via phone, email, chat and in person. The position will provide service outreach and education to all season ticket members throughout the year.

DUTIES AND RESPONSIBILITIES: 

Providing world-class customer service to all Denver Broncos season ticket members and patrons by:

  • Average 50-70 account touchpoints per day to build positive client relationships through phone calls, emails, messaging, handwritten notes, face to face engagement, in-seat visits, and client office visits
  • Perform gameday and non-gameday event responsibilities while executing outlined strategy and techniques assigned by leadership
  • Maintaining accurate and thorough records of all activity in identified ticketing systems and customer relationship management systems
  • Drive Third Party Event (3PE) revenue by cross selling concerts and special events to Season Ticket Members
  • Consistently exceeds non-revenue metric expectations
  • Meet and exceed service levels, standards, and company values
  • Actively participate in season ticket member and organizational events
  • Collaborate with internal and cross departmental teammates to execute organizational initiatives
  • Assist in fulfilling member benefits, amenities, and service initiatives
  • Anticipate, respond, and resolve all customer complaints and requests in a professional manner, ensuring that each interaction results in a positive touchpoint for each client

MINIMUM REQUIREMENTS:

  • Bachelor's degree
  • 6-12 months of sports ticket sales and / or customer service preferred
  • Ability to work all home Broncos games, other stadium events, nights/weekends and keep a flexible schedule

PREFFERED QUALIFICATIONS: 

  • Working knowledge in the use of computerized ticketing software (Archtics, TM Host)
  • Proficient with Microsoft Office
  • Sales & Customer Service experience speaking to customers i.e., over the phone, online, and in person
  • Extensive understanding of the latest in ticket technology, including online account management and mobile applications
  • Working knowledge of Microsoft Dynamics CRM preferred
  • Self-motivated and solutions oriented
  • Excellent problem-solving skills and ability to multi-task
  • Detail oriented with strong prioritization and organization skills
  • Exceptional verbal and written communication skills

In accordance with the Colorado Equal Pay for Equal Work Act, the salary range for this role is $40,000 - $45,000.

This posting is anticipated to close on September 6th. Applications may be reviewed on a rolling basis, and the employer reserves the right to close the application window early if a qualified candidate pool is established.

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