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Box Office Ticket Sales Jobs (NOW HIRING)

ASM Global

Box office ticket seller needing using the Ticketmaster platform. Daily reconciliation of cash drawer required. Must be pleasant and hospitable to guest.

ASM Global

Box office ticket seller needing using the Ticketmaster platform. Daily reconciliation of cash drawer required. Must be pleasant and hospitable to guest.

ASM Global

Box office ticket seller using the Ticketmaster platform needed. Accept payments via cash and credit card, balance cash drawer after each shift, pleasant with customers, and be a positive point of ...

ASM Global

Box Office Ticket Seller

Lubbock, TX · On-site

Box Office Ticket Seller DEPARTMENT: Box Office REPORTS TO: Box Office Manager FLSA STATUS ... Advanced knowledge of computerized ticket sales, preferably the Etix system but not required

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How much do box office ticket sales jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for box office ticket sales in the United States is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.62 per hour, depending on experience, location, and employer.

What is box office ticket sales?

Box office ticket sales refer to the process of selling tickets to events such as movies, concerts, theater shows, and sports games directly to customers, usually at the venue or through official ticketing platforms. The term 'box office' originally described the physical location where tickets were sold, but now it can also include online sales. Box office staff are responsible for processing transactions, answering customer inquiries, and sometimes handling will-call or ticket pick-ups. These sales are often used as a measure of an event’s popularity and financial success.

What are the key skills and qualifications needed to thrive as a box office ticket sales representative, and why are they important?

To thrive as a Box Office Ticket Sales Representative, you need strong customer service skills, attention to detail, and basic math abilities, typically supported by a high school diploma or equivalent. Familiarity with ticketing software such as Tessitura or Ticketmaster, as well as point-of-sale systems, is often required. Outstanding communication, patience, and the ability to handle high-pressure situations help set top performers apart. These skills are crucial for ensuring accurate transactions, resolving customer issues efficiently, and providing a positive experience that supports the venue's reputation.

What are some common challenges faced by box office ticket sales staff and how can they be managed?

Box office ticket sales staff frequently encounter challenges such as managing large crowds during peak event times, handling last-minute ticket requests, and addressing customer concerns about seating or event details. Effective communication, patience, and familiarity with the ticketing system are essential in these situations. Building strong teamwork with event coordinators and ushers also helps ensure a smooth customer experience and quick problem resolution.

What is the difference between Box Office Ticket Sales vs Ticketing Agent?

AspectBox Office Ticket SalesTicketing Agent
CredentialsTypically no formal certification requiredCustomer service or sales certifications may be preferred
Work EnvironmentPhysical ticket counters at venues or theatersCustomer service desks, call centers, or online platforms
Employer & IndustryTheaters, concert venues, sports arenasEvent venues, travel agencies, entertainment companies
Search & Comparison IntentUnderstanding ticket sales roles at venuesCustomer service and sales roles in ticketing

Box Office Ticket Sales primarily involves selling tickets directly at venue counters, focusing on in-person customer interactions. Ticketing Agents may work in various settings, including online or over the phone, handling customer inquiries and sales. While both roles involve ticket sales, Box Office Ticket Sales emphasizes face-to-face transactions at physical locations, whereas Ticketing Agents often operate in broader customer service environments.

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Cities with the most Box Office Ticket Sales job openings:

What states have the most Box Office Ticket Sales jobs?

States with the most job openings for Box Office Ticket Sales jobs include:

What job categories do people searching Box Office Ticket Sales jobs look for?

The top searched job categories for Box Office Ticket Sales jobs are:

Box Office Ticket Sales jobs near you
Infographic showing various Box Office Ticket Sales job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $30,162 per year, or $14.5 per hour.

Title Box Office Ticket Seller| Part-Time | Snapdragon Stadium

Oak View Group

San Diego, CA

$18 - $20/hr

Part-time

Retirement

Re-posted 9 days ago

Oak View Group rating

6.4

Company rating: 6.4 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

23rd of 37 rated event venues

Job description

Box Office Ticket Seller| Part-Time | Snapdragon Stadium
Location US-CA-San Diego
Job Post Information* : Posted Date 2 months ago(6/15/2026 12:22 PM)
Job ID 2026-32465
Category Box Office
Type Regular Part-Time
Location : Location US-CA-San Diego
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Address 2101 Stadium way
Job Post Information* : Post End Date 9/18/2026
Group OVG - Venue Management
Overview

The Snapdragon Stadium Box Office is looking to add to our ticket office event day staff. We are looking for friendly, motivated individuals to work the ticket sales windows at the Box Office on event days. As a Box Office Ticket Seller, you will assist all patrons on event day with purchasing tickets at walk-up and troubleshooting potential ticket issues they may have.

This role will pay an hourly rate of $18.00-$20.00 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until September 18, 2026.

Responsibilities
  • Use a computerized ticketing system for walk-up ticket sales on event day.
  • Accurately process payments for tickets while following all proper box office selling and payment procedures.
  • Provide a high level of customer service and tactfully resolve ticketing issues with the general public.
  • Assist the general public with accessing, transferring, and accepting tickets via mobile ticketing prior to entering Snapdragon Stadium.
  • Other duties as assigned.
Qualifications
  • High School graduate or equivalent
  • Previous retail and/or customer service experience
  • Strong problem-solving skills
  • Experience handling cash preferred
  • Engaging, enthusiastic, and able to keep that same composure in a fast-paced environment
  • Ability to work evenings and weekends as required
  • Must have punctual and reliable attendance
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About Oak View Group

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Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

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