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Box Office Ticket Sales Jobs (NOW HIRING)

ASM Global

Box Office - Ticket Seller

Oakland, CA · On-site

$19/hr

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for part-time, Box Office - Ticket Seller for Legends Global - Oakland Arena and ...

ASM Global

Ticket Seller- Part Time

Miami, FL · On-site

Process ticket sales at the box office * Provide exceptional customer service * Answer questions concerning event schedules, event prices, and ticket policies * Balance all applicable transactions ...

ASM Global

Ticket Seller- Part Time

Miami, FL · On-site

Process ticket sales at the box office * Provide exceptional customer service * Answer questions concerning event schedules, event prices, and ticket policies * Balance all applicable transactions ...

ASM Global

Box Office - Ticket Seller

Oakland, CA · On-site

$19/hr

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for part-time, Box Office - Ticket Seller for Legends Global - Oakland Arena and ...

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Box Office Ticket Sales information

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How much do box office ticket sales jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for box office ticket sales in the United States is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.62 per hour, depending on experience, location, and employer.

What is box office ticket sales?

Box office ticket sales refer to the process of selling tickets to events such as movies, concerts, theater shows, and sports games directly to customers, usually at the venue or through official ticketing platforms. The term 'box office' originally described the physical location where tickets were sold, but now it can also include online sales. Box office staff are responsible for processing transactions, answering customer inquiries, and sometimes handling will-call or ticket pick-ups. These sales are often used as a measure of an event’s popularity and financial success.

How do box office ticket sales work?

Box office ticket sales involve selling tickets directly to customers at a theater or venue, often handled by box office staff using ticketing software or cash registers. Sales can be made in person, online, or via phone, with staff verifying availability and processing payments to issue tickets for events or performances.

What are the key skills and qualifications needed to thrive as a box office ticket sales representative, and why are they important?

To thrive as a Box Office Ticket Sales Representative, you need strong customer service skills, attention to detail, and basic math abilities, typically supported by a high school diploma or equivalent. Familiarity with ticketing software such as Tessitura or Ticketmaster, as well as point-of-sale systems, is often required. Outstanding communication, patience, and the ability to handle high-pressure situations help set top performers apart. These skills are crucial for ensuring accurate transactions, resolving customer issues efficiently, and providing a positive experience that supports the venue's reputation.

What is the difference between Box Office Ticket Sales vs Ticketing Agent?

AspectBox Office Ticket SalesTicketing Agent
CredentialsTypically no formal certification requiredCustomer service or sales certifications may be preferred
Work EnvironmentPhysical ticket counters at venues or theatersCustomer service desks, call centers, or online platforms
Employer & IndustryTheaters, concert venues, sports arenasEvent venues, travel agencies, entertainment companies
Search & Comparison IntentUnderstanding ticket sales roles at venuesCustomer service and sales roles in ticketing

Box Office Ticket Sales primarily involves selling tickets directly at venue counters, focusing on in-person customer interactions. Ticketing Agents may work in various settings, including online or over the phone, handling customer inquiries and sales. While both roles involve ticket sales, Box Office Ticket Sales emphasizes face-to-face transactions at physical locations, whereas Ticketing Agents often operate in broader customer service environments.

What are some common challenges faced by box office ticket sales staff and how can they be managed?

Box office ticket sales staff frequently encounter challenges such as managing large crowds during peak event times, handling last-minute ticket requests, and addressing customer concerns about seating or event details. Effective communication, patience, and familiarity with the ticketing system are essential in these situations. Building strong teamwork with event coordinators and ushers also helps ensure a smooth customer experience and quick problem resolution.
More about Box Office Ticket Sales jobs
What cities are hiring for Box Office Ticket Sales jobs? Cities with the most Box Office Ticket Sales job openings:
What states have the most Box Office Ticket Sales jobs? States with the most job openings for Box Office Ticket Sales jobs include:
What job categories do people searching Box Office Ticket Sales jobs look for? The top searched job categories for Box Office Ticket Sales jobs are:
Box Office Ticket Sales jobs near you
Infographic showing various Box Office Ticket Sales job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $30,162 per year, or $14.5 per hour.

Title Box Office Ticket Seller | Part-Time | Bismarck Event Center

Comcast Sales

Bismarck, ND • On-site

$15/hr

Other

Retirement

Re-posted 4 days ago

Job description

Box Office Ticket Seller | Part-Time | Bismarck Event Center
Location US-ND-Bismarck
Job Post Information* : Posted Date 3 months ago(5/5/2026 1:28 PM)
Job ID 2026-31743
Location Name Bismarck Event Center
Category Box Office
Type Regular Part-Time
Location : Location US-ND-Bismarck
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 58504
Location : Address 315 S 5th St.
Job Post Information* : Post End Date 8/7/2026
Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Box Office Ticket Seller assist guests in purchasing tickets, resolve guest issues in accessing digital tickets, answer event questions, all while providing excellent customer service. 

This role pays an hourly rate of $15.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until August 7, 2026.

Responsibilities
  • Know and understand the operations of the ticketing system.
  • Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating).
  • Know and understand seating charts and configurations.
  • Perform transactions for all events on the ticketing system with efficiency and accuracy.
  • Collect proper currency or credit card amount for the purchase of ticket(s) as well as give back the proper number of tickets and correct change.
  • Communicate with and satisfy patrons with world-class customer service.
  • Operate phone and address patrons' requests for information.
  • Reconcile all monies received from ticket sales.
  • Maintain confidentiality.
Qualifications
  • Ability to multitask in a fastpaced environment.
  • Familiarity with Windows-based computers.
  • Possess excellent customer service skills.
  • Experience working with the public and cash.
  • Ability to work independently and as a productive member of a team.
  • Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays, in addition to traditional business hours.
  • Proven ability to work well with all levels of management.
  • Strong analytical and problemsolving skills.
Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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