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Ticket Associate Jobs (NOW HIRING)

AEG Presents

Ticket Associate - Service

Philadelphia, PA · On-site

$16 - $21.25/hr

Provide in-game service support for season ticket holders, group clients, and hospitality spaces through proactive check-ins. * Drive client retention by securing payments from existing season ticket ...

H star

Ticket Associate - Service

Philadelphia, PA · On-site

$16 - $21.25/hr

Provide in-game service support for season ticket holders, group clients, and hospitality spaces through proactive check-ins. * Drive client retention by securing payments from existing season ticket ...

AEG

Ticket Sales Associate

Long Beach, CA · On-site

$20/hr

Ticket Sales Associate Reports To: Ticket Sales Manager Location: Hybrid orRemote (Pacific Standard Time work hours required) Type: Seasonal (May-September 2026) Compensation: $20.00/hour | 40 hours ...

AEG

Ticket Sales Associate

Cortland, NY · On-site

$15.50/hr

Ticket Sales Associate Company: Prep Baseball Tournaments (PBT) Location: The Lumber Yard (Cortland, NY) Job Type: Part-time / Seasonal (April-October) Wage: $15.50/hr About Prep Baseball Tournaments ...

AEG Presents

Season Ticket Account Associate

Orlando, FL · On-site

$44.30K - $60.20K/yr

The Season Ticket Account Associate will be responsible for generating maximum revenue through selling a full menu of products including season tickets, partial plans, group tickets and hospitality ...

Orlando Magic

Season Ticket Account Associate

Orlando, FL · On-site

$44.30K - $60.20K/yr

The Season Ticket Account Associate will be responsible for generating maximum revenue through selling a full menu of products including season tickets, partial plans, group tickets and hospitality ...

New York Racing Association

$84K - $90K/yr

Senior Associate Manager, Ticket Operations Apply now Job no: 493569 Work type: Regular Full Time Location: Belmont Park (Elmont) Categories: Customer Service, Ticket Sales Title: Senior Associate ...

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Ticket Associate information

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$27K

$141.2K

$310.5K

How much do ticket associate jobs pay per year?

As of May 30, 2026, the average yearly pay for ticket associate in the United States is $141,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $212,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.

What are some common challenges Ticket Associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What are Ticket Associates?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

More about Ticket Associate jobs
What cities are hiring for Ticket Associate jobs? Cities with the most Ticket Associate job openings:
What are the most commonly searched types of Ticket jobs? The most popular types of Ticket jobs are:
What states have the most Ticket Associate jobs? States with the most job openings for Ticket Associate jobs include:
What job categories do people searching Ticket Associate jobs look for? The top searched job categories for Ticket Associate jobs are:
Ticket Associate jobs near you
Infographic showing various Ticket Associate job openings in the United States as of May 2026, with employment types broken down into 14% As Needed, 44% Full Time, 14% Part Time, 14% Temporary, and 14% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $141,209 per year, or $67.9 per hour.

Ticket Associate - Service

AEG Presents

Philadelphia, PA • On-site

$16 - $21.25/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
POSITION SUMMARY: The Philadelphia Phillies are offering a postgraduate internship that runs from Summer/early Fall 2026 through the conclusion of the 2027 baseball season (approximately 12 to 15 months, depending on department needs). JOB DUTIES & RESPONSIBILITES:
  • Answer incoming sales and customer service calls related to season ticket packages, group outings, and general ballpark information.
  • Provide in-game service support for season ticket holders, group clients, and hospitality spaces through proactive check-ins.
  • Drive client retention by securing payments from existing season ticket holders and proactively collecting final payments from group leaders.
  • Deliver exceptional customer service through phone, email, text, and in-person interactions with Phillies clients and fans.
  • Assist customers with mobile ticketing inquiries and troubleshoot related issues.
  • Respond promptly and professionally to customer service emails and sales inquiries.
  • Provide first-class service to premium seating clients during Phillies games.
  • Develop a thorough working knowledge of ProVenue ticketing software, the MLB Ballpark App, KORE CRM platform, and text communication systems.
  • Collaborate effectively with sales and ticket operations team members to achieve sales goals and fulfill customer service requests.
  • Perform other duties as assigned.
SKILLS & QUALIFICATIONS:
  • Qualified candidates must be recent college graduates.
  • A degree in Sports Management or Business is preferred.
  • Flexibility to work all Phillies home games and non-traditional hours, including nights, weekends, and holidays.
  • Strong interpersonal skills with the ability to engage with clients and fans professionally.
  • Excellent multitasking and organizational abilities.
  • Outstanding oral and written communication skills.
  • Ability to thrive in a team-oriented work environment.
  • Interest in sales and marketing.
  • Prior phone experience is preferred.
The Phillies are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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