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Ticket Associate Jobs (NOW HIRING)

Fox Theatre, Inc.

Ticket Office Associate

Atlanta, GA · On-site

$16/hr

Ticket Office Associates ensure that the customer service in the Ticket Office consistently exceeds expectations and that the customer service experience is positive and productive. Major ...

Blue Cross Arena

Ticket Sales Associate

Rochester, NY · On-site

$16/hr

Summary The Ticket Sales Associate position is an opportunity to start your career as a Ticket Sales professional, with the added benefit of servicing a large book of business consistent of current ...

The Pennsylvania State University

$18/hr

AND POSITION REQUIREMENTS The Center For the Performing Arts is seeking applicants for part-time job of On-Site Lead Ticket Office Associate The On-Site LeadTicketOffice Associate provides ...

Marquette University

Ticket Sales Associate

Milwaukee, WI · On-site

$13.75 - $18.75/hr

Posting Details Posting Details Posting Number NA01572 Position Information Position Title Ticket Sales Associate State Employment Status Full Time Position Status Regular If Limited Term (End Date ...

NRZ Entertainment LLC

Ticket Sales Associate

Neptune, NJ · On-site

$750 - $1.2K/wk

We're seeking a Ticketing Buyer to join our Buying Team at a data-driven ticket brokerage firm. As a key member of the team, you'll dive into researching sporting and entertainment events, employing ...

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Ticket Associate information

See salary details

$27K

$141.2K

$310.5K

How much do ticket associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for ticket associate in the United States is $141,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $212,500.00 per year, depending on experience, location, and employer.

What is a ticket associate?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What are the key skills and qualifications needed to thrive as a ticket associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.

What are some common challenges ticket associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

More about Ticket Associate jobs

What cities are hiring for Ticket Associate jobs?

Cities with the most Ticket Associate job openings:

What are the most commonly searched types of Ticket jobs?

The most popular types of Ticket jobs are:

What states have the most Ticket Associate jobs?

States with the most job openings for Ticket Associate jobs include:

What job categories do people searching Ticket Associate jobs look for?

The top searched job categories for Ticket Associate jobs are:

Ticket Associate jobs near you
Infographic showing various Ticket Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $141,209 per year, or $67.9 per hour.

Ticket Office Associate

Fox Theatre, Inc.

Atlanta, GA • On-site

$16/hr

Part-time

Posted 16 days ago

Job description

Description
The Fox Theatre in Atlanta is seeking a qualified candidate for the position of Ticket Office Associate.
Ticket Office Associates ensure that the customer service in the Ticket Office consistently exceeds expectations and that the customer service experience is positive and productive.
Major Responsibilities:
  • Sell Tickets at the Ticket Office window and distribute Will Call Tickets.
  • Disseminate information to Fox Theatre customers regarding event details via telephone, email, and in person.
  • Ensure that internal and external guests' ticketing needs are being met and exceeded.
  • Balance daily sales.
  • Other duties as directed.

Requirements
Knowledge, Skills, & Qualifications:
  • Must have a High School Diploma or equivalent
  • Previous experience working in a ticketing environment is preferred
  • Must have a working knowledge of computers and cash handling
  • Should have experience working in an environment where customer service is a priority
  • Must have demonstrated competencies in the areas of oral communication, customer service, and professionalism

Essential Physical Requirements:
  • Must be able to remain stationary for long periods of time
  • Must be able to communicate with guests in person and via telephone
  • Must be able to traverse the Ticket Office

Other Requirements:
  • Must be able to work variable shifts including days, nights, weekends, and holidays as needed
  • Successful applicants must be able to pass a post-offer, pre-employment drug screening and background check.

Apply