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Ticket Coordinator Jobs (NOW HIRING)

Duit

Ticket Coordinator 2

Columbia, MD · On-site

$19.25 - $24.25/hr

Queue Coordinator One of Inc 5000's fastest growing companies, come join us! Our work environment ... Monitor ticket queue to ensure tickets are assigned, worked and resolved in accordance with defined ...

New

DUIT

Ticket Coordinator 2

Washington, DC · On-site

We have immediate openings for queue coordinator(s). We are looking for the best and brightest ... Monitor ticket queue to ensure tickets are assigned, worked and resolved in accordance with defined ...

Apply Early

TJX Companies

Big Ticket Coordinator

Rockville, MD · On-site

$18.65 - $19.15/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors ...

DUIT

Ticket Coordinator 0/1 (25)

Fort George G Meade, MD · On-site

Document resolution activities in tickets including tasks such as end-user communications, interactions with end-user, and ticket closure. Queue coordinator 1 shall possess the following capabilities ...

Apply Early

Tjx

Big Ticket Coordinator

Rockville, MD · On-site

$18.65 - $19.15/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors ...

TJX Companies

Big ticket coordinator

Boca Raton, FL

$15 - $15.50/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors ...

TJX Companies

Big Ticket Coordinator

Blue Bell, PA · On-site

$13 - $13.50/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors ...

Homesense

Big Ticket Coordinator

Rockville, MD

$18.65 - $19.15/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors ...

Tjx

Big Ticket Coordinator

Middletown, DE · On-site

$16 - $16.50/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors ...

TJX Companies

Big Ticket Coordinator

Blue Bell, PA · On-site

$13 - $13.50/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors ...

TJX Companies

Big Ticket Coordinator

Middletown, DE · On-site

$16 - $16.50/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors ...

Tjx

Big Ticket Coordinator

Hadley, MA · On-site

$17.25 - $17.75/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors ...

Tjx

Big ticket coordinator

Boca Raton, FL

$15 - $15.50/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors ...

Homesense

Big ticket coordinator

Boca Raton, FL

$15 - $15.50/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors ...

Homesense

Big Ticket Coordinator

Rockville, MD

$18.65 - $19.15/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors ...

HomeGoods

Big Ticket Coordinator

Hadley, MA

$17.25 - $17.75/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors ...

TJX Companies

Big Ticket Coordinator

Middletown, DE · On-site

$16 - $16.50/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors ...

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Ticket Coordinator information

See salary details

$27K

$57.9K

$101.5K

How much do ticket coordinator jobs pay per year?

As of Jul 4, 2026, the average yearly pay for ticket coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What are Ticket Coordinators?

Ticket Coordinators are professionals responsible for managing, tracking, and assigning service requests or support tickets within an organization. They act as the main point of contact between customers, technical teams, and other departments to ensure timely resolution of issues. Their duties often include logging tickets, prioritizing requests, monitoring progress, and communicating updates to all stakeholders. Ticket Coordinators play a vital role in streamlining workflows and maintaining customer satisfaction by ensuring issues are handled efficiently and effectively.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as project coordinator, program coordinator, or operations coordinator, especially in industries like finance, technology, or healthcare. These roles typically require additional experience, certifications, or advanced skills and can offer higher salaries compared to entry-level coordinator positions.

What are the key skills and qualifications needed to thrive as a Ticket Coordinator, and why are they important?

To thrive as a Ticket Coordinator, you need strong organizational skills, attention to detail, and experience with customer service or administrative support, often backed by a high school diploma or equivalent. Familiarity with ticketing software (such as Zendesk, ServiceNow, or Jira) and proficiency in using office tools like Microsoft Office is typically expected. Excellent communication, time management, and problem-solving abilities help you efficiently manage requests and collaborate with teams. These skills ensure smooth ticket resolution processes, high customer satisfaction, and effective workflow management.

What is the difference between Ticket Coordinator vs Ticket Agent?

AspectTicket CoordinatorTicket Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice setting, coordinating ticket logisticsCustomer-facing, selling or issuing tickets at venues or counters
Industry UsageEvent planning, transportation, entertainmentTravel, entertainment, sports venues
Primary RoleOrganizing and managing ticket distribution and schedulesAssisting customers with ticket purchases and inquiries

While both roles involve tickets, Ticket Coordinators focus on managing and organizing ticket logistics behind the scenes, whereas Ticket Agents primarily interact with customers to sell and issue tickets. Understanding these differences helps clarify career paths and job expectations in the ticketing industry.

How much is a coordinator paid?

The average salary for a Ticket Coordinator ranges from $30,000 to $50,000 per year, depending on experience, location, and the organization. Entry-level positions may start lower, while experienced coordinators or those in larger markets can earn higher wages. Compensation often includes benefits such as paid time off and health insurance.

What do ticketing coordinators do?

Ticketing coordinators manage the sale and distribution of tickets for events, ensuring accurate inventory and processing transactions. They often use ticketing software, coordinate with event staff, and handle customer inquiries to provide smooth ticketing operations.

How does a Ticket Coordinator typically interact with other departments to resolve support issues?

As a Ticket Coordinator, you'll regularly communicate with various departments such as IT, customer service, and technical support to ensure timely resolution of tickets. You are often responsible for assigning tickets to the appropriate teams, following up on progress, and facilitating clear communication between stakeholders. This role requires strong organizational skills and the ability to prioritize tasks while maintaining accurate records of ticket statuses. Effective collaboration and proactive updates are key to ensuring customer satisfaction and smooth workflow.
More about Ticket Coordinator jobs
What cities are hiring for Ticket Coordinator jobs? Cities with the most Ticket Coordinator job openings:
What are the most commonly searched types of Ticket jobs? The most popular types of Ticket jobs are:
What states have the most Ticket Coordinator jobs? States with the most job openings for Ticket Coordinator jobs include:
What job categories do people searching Ticket Coordinator jobs look for? The top searched job categories for Ticket Coordinator jobs are:
Ticket Coordinator jobs near you
Infographic showing various Ticket Coordinator job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

Ticket Coordinator 2

Duit

Columbia, MD • On-site

$19.25 - $24.25/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Queue Coordinator

One of Inc 5000's fastest growing companies, come join us! Our work environment is limitless, you matter to us, your great work will be recognized, and there are many opportunities for advancement. Davis Unlimited Information Technologies, Inc (DUIT) wants you! We have immediate openings for queue coordinator(s). We are looking for the best and brightest queue coordinators with 5 or more years of experience to join our certified, awarding winning, and innovative information technology team! Jobs are located in various parts of Maryland, such as Columbia, etc.

Monitor ticket queue to ensure tickets are assigned, worked and resolved in accordance with defined Service Level Agreements (SLAs). Positions are shift-based work providing 12x5 coverage.

Why work for us?

  • No red tape!
  • Competitive salaries
  • Great Health/Dental/Vision Benefits
  • Excellent 401K plans
  • Limitless environment where you matter
  • Recognition of outstanding work and other employee incentives
  • Opportunities for advancement

Founded in 2010, Davis Unlimited Information Technologies, Inc. (DUIT) is a woman-owned small business (WOSB), minority-owned small business information technology consulting company headquartered in Baltimore, Maryland. We have opportunities for advancement and our salaries and benefits are competitive. We are an equal opportunity employer.

All Applicants must have the following: an active high-level authorization to view nondisclosed information that required an investigative screening exam and meet the minimum job requirements specified for applying position. All information provided is subject to verification. A security background check is required, and if you have already completed a background check, then that is a plus!

What You Will Get to Do:

Queue coordinator 2 shall possess the following capabilities to perform the following routine tasks:

  • Experience working with customer technology and support requirements.
  • Experience working with SLAs
  • Strong time management and communication skills
  • Ability to adapt and prioritize work independently in a dynamic environment
  • Strong interpersonal and presentation skills
  • Experience with desktop environment, local area networks, telephony, voice, land mobile radio, and/or video desired
  • Experience with ITSM tools such as Remedy, Service Now, Service Manager, or equivalent required
  • Experience working in a customer service role desired

Desired Skills:

  • ITIL v3 Foundations certification

Qualifications You Will Bring :

  • Five (5) years' experience in customer service, help desk, or network operations center environment.
  • Two (2) years supporting a large Enterprise environment.
  • Two (2) years' experience managing a customer-facing service organization providing support across multiple locations on a 24x7 basis

Apply