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Ticket Coordinator Jobs (NOW HIRING)

ASM Global

Usher/Ticket Taker

North Charleston, SC · On-site

Usher/Door Guards/Ramp Guards/Ticket Takers DEPARTMENT: Guest Services REPORTS TO: Guest Services ... Ensure continuous coverage of the ramp area by coordinating with the Lobby Supervisor prior to ...

ASM Global

Usher/Ticket Taker

North Charleston, SC · On-site

Usher/Door Guards/Ramp Guards/Ticket Takers DEPARTMENT: Guest Services REPORTS TO: Guest Services ... Ensure continuous coverage of the ramp area by coordinating with the Lobby Supervisor prior to ...

Cogent Technology Resource

Be Seen First

Service Coordinator/Dispatcher - Service Department

Atlanta, GA · On-site

$24 - $28/hr

Track ticket status, due dates, technician updates, customer communication, and open items * Assist with scheduling service work based on technician availability, customer readiness, location ...

Aither Health

HIVE Inventory Control Analyst

Amherst, NY · Hybrid

$16 - $18/hr

HIVE Inventory Coordinator, Ticket Entry Support Status: Non exempt Why this role is important: The Connect Board Ticket Coordinator will play a crucial role in the Hive Department by accurately ...

Milwaukee Brewers

Intern Ticket Operations

Milwaukee, WI · On-site

$15 - $19.75/hr

Aid in the preparation of the box office including outfitting supplies, signage placement, and other setup duties. * Assist Ticket Operations Coordinators with Theme & Community Nights redemption and ...

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Ticket Coordinator information

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$27K

$57.9K

$101.5K

How much do ticket coordinator jobs pay per year?

As of Aug 22, 2026, the average yearly pay for ticket coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What is a ticket coordinator?

Ticket Coordinators are professionals responsible for managing, tracking, and assigning service requests or support tickets within an organization. They act as the main point of contact between customers, technical teams, and other departments to ensure timely resolution of issues. Their duties often include logging tickets, prioritizing requests, monitoring progress, and communicating updates to all stakeholders. Ticket Coordinators play a vital role in streamlining workflows and maintaining customer satisfaction by ensuring issues are handled efficiently and effectively.

What are the key skills and qualifications needed to thrive as a ticket coordinator?

To thrive as a Ticket Coordinator, you need strong organizational skills, attention to detail, and experience with customer service or administrative support, often backed by a high school diploma or equivalent. Familiarity with ticketing software (such as Zendesk, ServiceNow, or Jira) and proficiency in using office tools like Microsoft Office is typically expected. Excellent communication, time management, and problem-solving abilities help you efficiently manage requests and collaborate with teams. These skills ensure smooth ticket resolution processes, high customer satisfaction, and effective workflow management.

How does a ticket coordinator typically interact with other departments to resolve support issues?

As a Ticket Coordinator, you'll regularly communicate with various departments such as IT, customer service, and technical support to ensure timely resolution of tickets. You are often responsible for assigning tickets to the appropriate teams, following up on progress, and facilitating clear communication between stakeholders. This role requires strong organizational skills and the ability to prioritize tasks while maintaining accurate records of ticket statuses. Effective collaboration and proactive updates are key to ensuring customer satisfaction and smooth workflow.

What is the difference between Ticket Coordinator vs Ticket Agent?

AspectTicket CoordinatorTicket Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice setting, coordinating ticket logisticsCustomer-facing, selling or issuing tickets at venues or counters
Industry UsageEvent planning, transportation, entertainmentTravel, entertainment, sports venues
Primary RoleOrganizing and managing ticket distribution and schedulesAssisting customers with ticket purchases and inquiries

While both roles involve tickets, Ticket Coordinators focus on managing and organizing ticket logistics behind the scenes, whereas Ticket Agents primarily interact with customers to sell and issue tickets. Understanding these differences helps clarify career paths and job expectations in the ticketing industry.

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What are the most commonly searched types of Ticket jobs?

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Ticket Coordinator jobs near you
Infographic showing various Ticket Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

Coordinator, Ticket Operations and Fulfillment

TicketManager

Mesa, AZ • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Live events are fun.
Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family-and they drive real business impact.
Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality-while maintaining compliance, control, and visibility across the organization.
Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences.
TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR.
We're also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers.
Why Work at TicketManager
At TicketManager, you'll help build technology that brings people together through live experiences-while solving complex, real-world problems for the world's best companies. We're a fast-growing, profitable company that values ownership, collaboration, and excellence, and we're building a team that's passionate about making work impactful and fun.
If you're excited about live events, cutting-edge technology, and doing work that truly matters, you'll feel right at home here.
The Role
The Coordinator, Ticket Operations and Fulfillment supports customers by executing accurate, scalable ticket setup and fulfillment. The role owns the end-to-end configuration, maintenance, and quality assurance of ticket inventory, ensuring compliance with customer requirements and seamless delivery across digital and physical inventory. Through proactive management of complex, high-volume ticket requests, precise inventory maintenance, and consistent adherence to SLA commitments, this role helps reduce customer effort and ensures reliable, efficient ticket delivery.
Responsibilities:
  • Execute accurate ticket setup and fulfillment to support customer needs
  • Respond to ticket-related fulfillment inquiries while meeting service-level expectations
  • Build and maintain ticket inventory for events, packages, and large-scale builds
  • Ensure ticket data accuracy, compliance, and quality prior to delivery
  • Handle the distribution of physical and electronic ticket orders, ensuring accuracy and timely delivery
  • Partner with internal teams to support new account setups and high-volume ticket projects
  • Collaborate across teams to support efficient fulfillment operations and continuous improvement
  • Maintain organized fulfillment processes and documentation
Desired Skills and Experience:
  • Bachelor's Degree Required
  • 1+ year of related work experience
  • Previous Box Office/Ticketing experience a plus
  • Excellent communication skills, both oral and written
  • Process-driven, creative thinker with a proven ability to articulate, and implement innovative solutions
  • Experience in box office, ticketing, or event fulfillment is a plus
  • Must have exceptional follow-through, possessing a high level of attention to detail
  • Proven ability to manage multiple projects and deliver work on time
  • Experience with Outlook and Excel
  • Comfortable learning new software programs
  • Demonstrates high ethical standards, accountability, and integrity in all work
TicketManager Highlights:
  • Location: Mesa, Arizona
  • Compensation: $20 - $22 per hour & Bonus Eligibility
  • Reports to: Director of Ticket Operations & Fulfillment
  • Work Expectations: Role is In-Office, Monday-Friday
  • Retirement: 401(k) & Company Match
  • Health Benefits: Medical, Dental, Vision & Chiropractic
  • Time Off: Unlimited PTO
  • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations.
  • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering
  • Perks: Fun, collaborative, in-office culture with weekly catered breakfast and big company perks with the autonomy of a high-growth startup.
  • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal
  • 4.5 out of 5 Glassdoor rating
  • Used by over 4,000 globally known companies including ~15% of the Fortune 500

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