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Paciolan Jobs (NOW HIRING)

Paciolan

Senior Application Specialist

$26.45 - $31.25/hr

Paciolan is seeking a highly skilled and client-focused Senior Application Specialist to serve as a key technical resource for our customers. In this role, you will ensure clients effectively ...

Paciolan

Senior Director, Business Development

Dallas, TX · On-site

$185K - $200K/yr

This role leads growth and market expansion for Paciolan's Performing Arts segment, driving revenue, market share, and client engagement. It owns the full sales lifecycle - from pipeline development ...

Paciolan

Senior Director, Business Development

Irvine, CA · On-site

$185K - $200K/yr

This role leads growth and market expansion for Paciolan's Performing Arts segment, driving revenue, market share, and client engagement. It owns the full sales lifecycle - from pipeline development ...

Paciolan

Senior Application Specialist

Irvine, CA

$26.45 - $31.25/hr

Paciolan is seeking a highly skilled and client-focused Senior Application Specialist to serve as a key technical resource for our customers. In this role, you will ensure clients effectively ...

Paciolan

Senior Application Specialist

Exton, PA · On-site

$26.45 - $31.25/hr

Paciolan is seeking a highly skilled and client-focused Senior Application Specialist to serve as a key technical resource for our customers. In this role, you will ensure clients effectively ...

Paciolan

Director, Commercial Finance

Irvine, CA · On-site

$160K - $200K/yr

Own the pricing framework across Paciolan: build, maintain, and govern pricing models, and evaluate the financial impact of pricing changes and new commercial structures. * Evaluate the economics of ...

Paciolan

Senior Director, Business Development

Atlanta, GA · On-site

$185K - $200K/yr

This role leads growth and market expansion for Paciolan's Performing Arts segment, driving revenue, market share, and client engagement. It owns the full sales lifecycle - from pipeline development ...

Paciolan

Senior Vice President, Head of Product

Irvine, CA · On-site

$250K - $300K/yr

Paciolan is hiring a Senior Vice President, Head of Product, to lead the next phase of its product evolution. This role will own product vision and strategy across the full Paciolan suite, ensure ...

Paciolan

Marketing Automation Specialist

Irvine, CA · On-site

$70K - $75K/yr

Paciolan is hiring a Marketing Automation Specialist to serve as a critical technical and strategic resource for our clients. In this role, you will ensure clients fully understand and effectively ...

Paciolan

Business Intelligence Engineer

Irvine, CA

$100K - $120K/yr

Paciolan is seeking a Business Intelligence Engineer to join our Product Engineering team. This is an exciting opportunity for someone who thrives at the intersection of live events, analytics, and ...

Paciolan

Marketing Automation Specialist

Exton, PA

$70K - $75K/yr

Paciolan is hiring a Marketing Automation Specialist to serve as a critical technical and strategic resource for our clients. In this role, you will ensure clients fully understand and effectively ...

Paciolan

Business Intelligence Engineer

Atlanta, GA · On-site

$100K - $120K/yr

Paciolan is seeking a Business Intelligence Engineer to join our Product Engineering team. This is an exciting opportunity for someone who thrives at the intersection of live events, analytics, and ...

Learfield

$160 - $200/hr

Own the pricing framework across Paciolan: build, maintain, and govern pricing models, and evaluate the financial impact of pricing changes and new commercial structures.* Evaluate the economics of ...

Learfield

Senior Application Specialist

$26.45 - $31.25/hr

Paciolan is seeking a highly skilled and client-focused Senior Application Specialist to serve as a key technical resource for our customers. In this role, you will ensure clients effectively ...

Learfield

Senior Application Specialist

Irvine, CA

$26.45 - $31.25/hr

Paciolan is seeking a highly skilled and client-focused Senior Application Specialist to serve as a key technical resource for our customers. In this role, you will ensure clients effectively ...

Paciolan

Business Intelligence Engineer

Dallas, TX · On-site

$100K - $120K/yr

Paciolan is seeking a Business Intelligence Engineer to join our Product Engineering team. This is an exciting opportunity for someone who thrives at the intersection of live events, analytics, and ...

Learfield

Senior Application Specialist

Exton, PA

$26.45 - $31.25/hr

Paciolan is seeking a highly skilled and client-focused Senior Application Specialist to serve as a key technical resource for our customers. In this role, you will ensure clients effectively ...

Learfield

Director, Commercial Finance

Irvine, CA · On-site

$160K - $200K/yr

Own the pricing framework across Paciolan: build, maintain, and govern pricing models, and evaluate the financial impact of pricing changes and new commercial structures. * Evaluate the economics of ...

Learfield

Director, Commercial Finance

Irvine, CA · On-site

$160 - $200/hr

Own the pricing framework across Paciolan: build, maintain, and govern pricing models, and evaluate the financial impact of pricing changes and new commercial structures.* Evaluate the economics of ...

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Paciolan information

See salary details

$15

$46

$96

How much do paciolan jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for paciolan in the United States is $46.94, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $64.18 per hour, depending on experience, location, and employer.

What is a Paciolan specialist?

A Paciolan specialist is a professional who manages and operates the Paciolan ticketing and fundraising software platform, which is widely used by universities, sports organizations, and entertainment venues. Their responsibilities include setting up events, managing ticket sales, processing orders, and providing customer support related to ticketing. They also help organizations maximize revenue and enhance the fan or attendee experience through the platform's features. Paciolan specialists often work closely with marketing, finance, and IT teams to ensure seamless operations.

What are the key skills and qualifications needed to thrive as a Paciolan ticketing specialist?

To thrive as a Paciolan Ticketing Specialist, you need experience in ticketing operations, attention to detail, and knowledge of box office procedures, typically supported by a background in event management or related fields. Familiarity with the Paciolan ticketing platform, CRM tools, and reporting systems is crucial for managing ticket sales and customer data. Strong communication, problem-solving abilities, and customer service skills set individuals apart in this role. These skills ensure efficient ticketing processes, accurate data management, and positive patron experiences for events.

What are some common challenges faced by professionals working in Paciolan client support roles?

Professionals in Paciolan client support roles often encounter challenges such as troubleshooting complex ticketing system issues, balancing multiple client requests, and adapting to frequent software updates. These roles require strong communication skills for collaborating with both technical teams and end users. Additionally, staying current with evolving industry practices and effectively prioritizing tasks in a fast-paced environment are key to success. Team members typically work closely with event managers, IT specialists, and account representatives to ensure seamless event operations.

What is the difference between Paciolan vs Ticketing Coordinator?

FeaturePaciolanTicketing Coordinator
Primary RoleProvides ticketing software solutions and support for venues and eventsManages ticket sales, customer service, and event logistics at a venue
Required SkillsTechnical knowledge of ticketing systems, customer service, salesCustomer service, sales, event coordination, basic technical skills
Work EnvironmentSoftware providers, venues, event settingsVenue front office, box office, event sites
Industry UsageUsed by venues for ticketing solutionsEmployed by venues for ticket sales and event management

While Paciolan offers specialized ticketing software solutions for venues and event organizers, a Ticketing Coordinator handles the day-to-day ticket sales and customer interactions at a venue. Both roles require customer service skills, but Paciolan focuses on software support and implementation, whereas Ticketing Coordinators focus on operational execution at events.

What does Paciolan do?

Paciolan is a company that provides ticketing, marketing, and data management solutions for live entertainment and sports organizations. Employees working there often use software platforms to support ticket sales, customer engagement, and event operations. The role may involve technical skills, customer service, and familiarity with ticketing systems.
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Paciolan jobs near you
Infographic showing various Paciolan job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 62% Full Time, and 37% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $97,633 per year, or $46.9 per hour.

Senior Application Specialist

Paciolan

Remote

$26.45 - $31.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Paciolan is seeking a highly skilled and client-focused Senior Application Specialist to serve as a key technical resource for our customers. In this role, you will ensure clients effectively understand and utilize Paciolan's products, delivering exceptional support and guidance. This position is well-suited for a proactive professional who can leverage industry expertise and deep knowledge of client business operations to enhance overall customer experience.
The Senior Application Specialist will work in close partnership with the Customer Service team to effectively manage individual caseloads while contributing to broader team objectives. This role requires frequent collaboration with cross-functional, client-facing teams, as well as direct engagement with clients to resolve complex, time-sensitive issues. Additionally, you will provide valuable insights to Product and Development teams to inform ongoing enhancements and innovation.

Key Responsibilities

  • Client Support & Issue Resolution: Deliver high-quality, front-line technical support-primarily via phone (approximately 75%)-to efficiently triage, investigate, and resolve client inquiries.
  • On-Call Support: Participate in a rotating after-hours support schedule to ensure continuity of service.
  • Application Expertise: Troubleshoot and resolve complex client issues related to product functionality, application usage, and database inquiries across the Paciolan product suite.
  • Data Analysis & Reporting: Interpret and explain standard reporting tools, identify discrepancies, and accurately document requirements for customized reporting solutions.
  • Knowledge Development: Develop and maintain comprehensive internal documentation and client-facing knowledge base content. May also lead internal knowledge-sharing sessions or client webinars.
  • Product Quality Assurance: Support pre-release testing by validating new features and functionality prior to client deployment.

Minimum Qualifications

  • Background: The ideal candidate has direct experience working within a university athletic department, arts organization, or arena that utilizes Paciolan software.
  • Product Expertise: 2+years of hands-on experience with Paciolan's ticketing products.
  • Industry Experience: Demonstrated experience in event-day operations, box office management, or related functions, with a thorough understanding of the end-to-end event lifecycle. A strong customer-centric approach and proven ability to resolve patron issues with professionalism are essential.
  • Technical Proficiency: Solid understanding of database concepts, Paciolan applications, standard desktop software, and emerging technologies, including AI tools.
  • Professional Competencies: Exceptional interpersonal, verbal, and written communication skills, with a professional and positive demeanor that reflects Paciolan's core values of Passion, Accountability, and Collaboration.
  • Self-Management & Judgment: Ability to operate effectively with moderate to minimal supervision, demonstrating strong judgment, prioritization skills, and situational awareness.

The approximate national base pay range for this position is $26.45 to $31.25/ hour. Please note that this is a good faith estimate for the position at the time of posting. Individuals may also be eligible for an annual discretionary bonus and/or sales compensation based on individual and company performance. Placement on the range may vary based on factors including but not limited to job-related knowledge, skills, and experience, and geographic location.The pay rate will comply with all minimum federal, state, and local wage/salary requirements.

Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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