FAN RELATIONS AND DEVELOPMENT ASSOCIATE (PURDUE UNIVERSITY)
West Lafayette, IN
On-Site
THE RUNDOWN
Playfly Sports is looking for a Fan Relations and Development Associate to join our team at Purdue Athletics! The Fan Relationship and Development Associate will perform outbound sales calls as well as assist in the strategizing of development activities to increase donations to the athletic department. These calls will be supplemented with email marketing, face-to-face presentations and in-arena/stadium tours. Day-to-day leadership and mentoring of this position will be provided by Playfly Aspire Leadership, and Associate will receive the tools, programs, and systems necessary to "BE GREAT." This role plays an important role in all fundraising and donations activities including outreach, phone calls, emails, activities, and special events.
WHAT YOU'LL ACCOMPLISH
Coordinate the acquisition, advancement and retention of athletic club members by working with the marketing team to develop and produce solicitations, renewals, and marketing materials
Create, plan, and manage innovative annual giving initiatives and programs to drive annual giving growth in both members and cash donations
Advise prospective donors on possible capital gift programs
Build and manage portfolio of advancement prospects
Provide customer service/support and membership assistance to donors over the phone, via email, and at athletic and athletic club events
Make phone calls to donors and prospects to secure donations
Utilize game days to visit and advance donor/prospect support of university athletics
Represent athletic club at on and off campus events to increase donations and members
Work at athletic events representing ticket operations
Perform outbound calls and service inbound calls for the athletics department for all ticketed sports
Act as the principal liaison of Playfly Ticketing Team with the athletic department
Assist with hiring team members with diversity of age, race and ethnicity, gender, experiences, thinking styles, perspectives etc
Develop, present and communicate ticket sales strategies, procedures and processes
Create, plan and manage donor and ticket programs throughout the year
Communicate and implement special ticket plans, projects, promotions and programs
Lead Raise Your Game training sessions
Attend athletic meetings to represent the sales team
Other job-related duties as assigned
WHAT YOU'LL BRING
1-2 years sports ticket sales experience
1 year of fundraising experience
Bachelor's degree is preferred but not required
Previous experience in related and progressively more responsible or expansive work experience in athletics and/or professional and higher education fund-raising, or related field
Strong work ethic and ability to use creativity when solving problems
Ability to encourage collaboration, flexibility, equity and inclusion that enables team members to contribute to their full potential, feel valued, and supported
An established, aggressive, and successful salesperson with proven self-motivational skills
Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
Experience with Paciolan and Salesforce ticketing Software or similar product preferred but not required
Knowledge of laws, practices, and philosophy of charitable giving
Excellent communication, presentation and listening skills. Communicate equally well with executives, staff and fans at all levels and be comfortable in a very close supervisory and intense training environment
Ability to work well with others and comfortable taking initiative
TRAVEL, LIFTING, PHYSICAL REQUIREMENTS
Ability to travel to meet prospective donors
The work is typically performed in an adequately lighted and climate-controlled office environment
The work is sedentary in nature
Walking, standing, bending and carrying of light office items is required
May require occasional travel