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Paciolan Jobs (NOW HIRING)

AEG

Account Executive, Group Tickets

Tempe, AZ · On-site

$42K/yr

Utilize CRM and ticketing platforms (e.g., Salesforce, Paciolan, Ticketmaster) to track sales performance, manage customer interactions, maintain accurate records, and ensure timely follow-up * ...

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How much do paciolan jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for paciolan in the United States is $46.94, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $64.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Paciolan Ticketing Specialist, and why are they important?

To thrive as a Paciolan Ticketing Specialist, you need experience in ticketing operations, attention to detail, and knowledge of box office procedures, typically supported by a background in event management or related fields. Familiarity with the Paciolan ticketing platform, CRM tools, and reporting systems is crucial for managing ticket sales and customer data. Strong communication, problem-solving abilities, and customer service skills set individuals apart in this role. These skills ensure efficient ticketing processes, accurate data management, and positive patron experiences for events.

What does paciolan do?

A Paciolan professional typically works with ticketing, marketing, and event management software to support live entertainment and sports organizations. They may handle system setup, customer service, and data analysis to improve ticket sales and attendee experiences. Knowledge of ticketing platforms and customer relationship management tools is often required.

What are some common challenges faced by professionals working in Paciolan client support roles?

Professionals in Paciolan client support roles often encounter challenges such as troubleshooting complex ticketing system issues, balancing multiple client requests, and adapting to frequent software updates. These roles require strong communication skills for collaborating with both technical teams and end users. Additionally, staying current with evolving industry practices and effectively prioritizing tasks in a fast-paced environment are key to success. Team members typically work closely with event managers, IT specialists, and account representatives to ensure seamless event operations.

What is a Paciolan specialist?

A Paciolan specialist is a professional who manages and operates the Paciolan ticketing and fundraising software platform, which is widely used by universities, sports organizations, and entertainment venues. Their responsibilities include setting up events, managing ticket sales, processing orders, and providing customer support related to ticketing. They also help organizations maximize revenue and enhance the fan or attendee experience through the platform's features. Paciolan specialists often work closely with marketing, finance, and IT teams to ensure seamless operations.

What is the difference between Paciolan vs Ticketing Coordinator?

FeaturePaciolanTicketing Coordinator
Primary RoleProvides ticketing software solutions and support for venues and eventsManages ticket sales, customer service, and event logistics at a venue
Required SkillsTechnical knowledge of ticketing systems, customer service, salesCustomer service, sales, event coordination, basic technical skills
Work EnvironmentSoftware providers, venues, event settingsVenue front office, box office, event sites
Industry UsageUsed by venues for ticketing solutionsEmployed by venues for ticket sales and event management

While Paciolan offers specialized ticketing software solutions for venues and event organizers, a Ticketing Coordinator handles the day-to-day ticket sales and customer interactions at a venue. Both roles require customer service skills, but Paciolan focuses on software support and implementation, whereas Ticketing Coordinators focus on operational execution at events.

What job is most in demand right now?

Currently, roles in technology such as software developers, cybersecurity specialists, and data analysts are highly in demand across industries. Skills in cloud computing, programming languages, and cybersecurity tools increase employability, with many positions requiring relevant certifications and remote work capabilities.
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Paciolan jobs near you

Account Executive, Group Tickets

AEG

Tempe, AZ • On-site

$42K/yr

Full-time

Posted 12 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Time Type: Full time
End Date: June 24, 2026
Max Pay - Depends on experience: $42,000.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
BACHELOR'S degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary:
Directs team scheduling and maintenance, and monitors compliance and athlete eligibility for an intercollegiate athletics program to ensure the effective and efficient operation of the program.
Job Description:
Position Salary Range:
  • $42,000 plus commissions

Essential Duties:
  • Meet and exceed weekly, monthly, and annual revenue goals through strategic group ticket sales efforts and first-class customer service
  • Meet and exceed daily fan interaction, outreach, and appointment-setting goals as established by Ticketing leadership
  • Generate new sales leads through prospecting, networking events, referrals, community outreach, and relationship-building initiatives
  • Build and maintain long-term relationships with group leaders, businesses, schools, youth organizations, nonprofits, and community partners to drive repeat business and referrals
  • Develop, sell, coordinate, and execute customized group experiences, theme nights, hospitality packages, and fan engagement initiatives
  • Coordinate and execute game day experiences that create memorable moments for group clients and enhance customer retention
  • Assist in creating innovative group sales campaigns, promotions, and attendance-driving initiatives in collaboration with internal departments and stakeholders
  • Utilize CRM and ticketing platforms (e.g., Salesforce, Paciolan, Ticketmaster) to track sales performance, manage customer interactions, maintain accurate records, and ensure timely follow-up
  • Achieve individual performance metrics related to revenue generation, outbound activity, appointments, attendance growth, and fan engagement
  • Represent Sun Devil Athletics at events, games, networking functions, and community appearances while performing various ticket sales and service responsibilities
  • Maintain a positive, team-first and customer-first attitude in a collaborative work environment
  • Commit to personal and professional growth through ongoing training, mentorship, and development opportunities

Knowledge, Skills and Abilities:
  • Knowledge of successful sales strategies, prospecting methods, and relationship-building techniques
  • Knowledge of customer service best practices and fan engagement principles
  • Ability to work collaboratively with individuals from various backgrounds and departments
  • Ability to thrive in a high-energy, fast-paced, results-driven environment where adaptability, organization, and accountability are essential
  • Strong verbal, written, and interpersonal communication skills
  • Skill in navigating and communicating detailed policies, procedures, and ticketing information
  • Skill in phone-based sales, appointment setting, and customer relationship management
  • Ability to passionately represent, communicate, and encourage support for Sun Devil Athletics and its ticketed sports programs
  • Ability to create memorable and lasting experiences for fans and clients
  • Proficiency with CRM and ticketing software platforms (e.g., Salesforce, Ticketmaster, Paciolan) to manage sales pipelines, customer engagement, and reporting
  • Ability to think creatively and contribute innovative ideas to drive attendance and revenue growth

Desired Qualifications:
  • 3 months or more ticket sales experience.

Working Environment:
  • Sun Devil Athletics Ticketing is located within Sun Devil Athletics at Mountain America Stadium. Sun Devil Athletics recruits, retains, and develops a workforce community focused on providing opportunities for student-athletes to achieve the highest levels of academic and athletic success.
  • Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting, standing, or walking.
  • Evening, weekend, and extended hours may be required during events, games, and peak sales periods.
  • Daily use of desktop or laptop computer is required. Ability to clearly communicate to perform essential duties. Regular review of completed tasks and job performance.

Department Statement:
The Sun Devil Athletics (SDA) programs are elite, high profile Division I programs. By definition, Division I programs are the "best of the best" and the ladder by which athletes ascend to the world of professional sports and international competitions, such as the Olympics and World Cup. Moreover, Arizona State University and SDA compete in the Big 12 conference.
The vision of SDA is to be a comprehensive perennial top ten NCAA Division I athletics program that empowers Sun Devils to maximize human potential and make a positive impact on our university, community and the world.
The mission of SDA is to provide opportunities for student-athletes to achieve at the highest levels of both academic and athletic excellence, thereby providing them with opportunities for personal growth, offering a unifying force to the campus community, and creating a source of pride among and support from the external constituencies of the university. SDA promotes identity and expression to build a strong Sun Devil Community reflective of ASU's charter.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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