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Athletic Ticket Office Jobs (NOW HIRING)

Job Title Athletic Ticket Office Student Department Ticket Operations JM Worker Type Student (Fixed Term) Pay Information For hourly student pay rates, please visit the Student Job Classification ...

Job Title Athletic Ticket Office Student Department Ticket Operations JM Worker Type Student (Fixed Term) Pay Information For hourly student pay rates, please visit the Student Job Classification ...

Job Title Athletic Ticket Office Student Department Ticket Operations JM Worker Type Student (Fixed Term) Pay Information For hourly student pay rates, please visit the Student Job Classification ...

Position Information Posting Number PG192803TM Position Number 10SWH003 Position Type Temporary Essential Job Duties The NC State Athletics Ticket Office is a division of the Athletic Department at ...

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Athletic Ticket Office information

What are some common challenges faced by staff working in an Athletic Ticket Office, and how can applicants prepare for them?

Staff in an Athletic Ticket Office often encounter challenges such as managing high volumes of customer inquiries during peak ticket sales periods, resolving issues with ticketing systems, and addressing last-minute changes or requests from fans and stakeholders. Applicants can prepare by developing strong organizational skills, becoming comfortable with ticketing software, and practicing effective communication and problem-solving techniques. Familiarity with major sporting events and a customer-focused mindset also help ensure a positive experience for patrons and a smooth workflow for the team.

What are the key skills and qualifications needed to thrive in an Athletic Ticket Office role, and why are they important?

To thrive in an Athletic Ticket Office role, you need strong customer service skills, attention to detail, and basic accounting or cash-handling experience, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems like Paciolan or Ticketmaster, as well as proficiency in point-of-sale systems, is typically required. Excellent communication, problem-solving abilities, and the capacity to work efficiently under pressure are valuable soft skills in this position. These competencies ensure accurate ticket processing, positive fan experiences, and smooth event operations.

What is an Athletic Ticket Office?

An Athletic Ticket Office is a department within a school, university, or sports organization that manages the sale and distribution of tickets for athletic events. They handle ticket sales to students, staff, alumni, and the general public, both online and at the venue. The office also assists with ticket inquiries, seating arrangements, and event access, ensuring a smooth experience for attendees. Their responsibilities may include ticket refunds, will-call services, and managing season ticket packages.

What is the difference between Athletic Ticket Office vs Athletic Ticket Seller?

AspectAthletic Ticket OfficeAthletic Ticket Seller
Primary RoleManages ticket sales, customer service, and event access at a sports venueHandles ticket sales and customer inquiries, often at a point of sale or kiosk
Work EnvironmentOffice setting within a stadium or arena, sometimes includes event daysOn-site at ticket booths or entrances during events
CredentialsTypically requires knowledge of ticketing systems, customer service skillsSimilar credentials, often entry-level customer service experience

The Athletic Ticket Office oversees ticket operations and customer service for the entire venue, while an Athletic Ticket Seller focuses on selling tickets directly to customers at specific locations. Both roles require strong communication skills and familiarity with ticketing systems, but the Ticket Office has broader responsibilities including managing sales processes and customer relations.

What cities are hiring for Athletic Ticket Office jobs? Cities with the most Athletic Ticket Office job openings:
What states have the most Athletic Ticket Office jobs? States with the most job openings for Athletic Ticket Office jobs include:
What job categories do people searching Athletic Ticket Office jobs look for? The top searched job categories for Athletic Ticket Office jobs are:
Infographic showing various Athletic Ticket Office job openings in the United States as of July 2026, with employment types broken down into 60% Full Time, 30% Part Time, 4% Temporary, and 6% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Part-time

Re-posted 17 days ago


Job description

Job Title

Athletic Ticket Office Student

Department

Ticket Operations JM

Worker Type

Student (Fixed Term)

Pay Information

For hourly student pay rates, please visit the Student Job Classification page on the Office of Human Resources website. For salaried student positions, contact the department for pay information.

Duration of Appointment

mostly academic year, some summer

Maximum Scheduled Weekly Hours

1

Job Description Summary

The Athletic Ticket Office Student Worker assists the Ticket Office on game day and in the office with day-to-day tasks.

Job Description

Essential Duties

  • Answer emails
  • Answer phone calls
  • Make outbound phone calls
  • Process sales
  • Other duties as assigned

Minimum Qualifications

  • Customer service experience
  • Attention to detail/organization
  • Good interpersonal skills

Additional Position Information (if applicable)

Required Application Documents

resume

Posting Contact Information

Alex Weikel (weikela@miamioh.edu)

Additional Information

A criminal background check may be required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.


Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.

For more information on Miami University's mission and core values, please visit the Mission and Core Values webpage.


Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

Clery Act
As part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.


Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.