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Athletic Ticket Office Jobs (NOW HIRING)

Miamioh

Job Title Athletic Ticket Office Student Department Ticket Operations JM Worker Type Student (Fixed Term) Pay Information For hourly student pay rates, please visit the Student Job Classification ...

Miamioh

Athletic Ticket Office Student

Oxford, OH · On-site

Job Title Athletic Ticket Office Student Department Ticket Operations JM Worker Type Student (Fixed Term) Pay Information For hourly student pay rates, please visit the Student Job Classification ...

Miamioh

Job Title Athletic Ticket Office Student Department Ticket Operations JM Worker Type Student (Fixed Term) Pay Information For hourly student pay rates, please visit the Student Job Classification ...

NCSU

Ticket Office Operations Assistant

Raleigh, NC · On-site

Position Information Posting Number PG192803TM Position Number 10SWH003 Position Type Temporary Essential Job Duties The NC State Athletics Ticket Office is a division of the Athletic Department at ...

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Athletic Ticket Office information

What is an athletic ticket office?

An Athletic Ticket Office is a department within a school, university, or sports organization that manages the sale and distribution of tickets for athletic events. They handle ticket sales to students, staff, alumni, and the general public, both online and at the venue. The office also assists with ticket inquiries, seating arrangements, and event access, ensuring a smooth experience for attendees. Their responsibilities may include ticket refunds, will-call services, and managing season ticket packages.

What are the key skills and qualifications needed to thrive in an athletic ticket office role?

To thrive in an Athletic Ticket Office role, you need strong customer service skills, attention to detail, and basic accounting or cash-handling experience, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems like Paciolan or Ticketmaster, as well as proficiency in point-of-sale systems, is typically required. Excellent communication, problem-solving abilities, and the capacity to work efficiently under pressure are valuable soft skills in this position. These competencies ensure accurate ticket processing, positive fan experiences, and smooth event operations.

What are some common challenges faced by staff working in an athletic ticket office, and how can applicants prepare for them?

Staff in an Athletic Ticket Office often encounter challenges such as managing high volumes of customer inquiries during peak ticket sales periods, resolving issues with ticketing systems, and addressing last-minute changes or requests from fans and stakeholders. Applicants can prepare by developing strong organizational skills, becoming comfortable with ticketing software, and practicing effective communication and problem-solving techniques. Familiarity with major sporting events and a customer-focused mindset also help ensure a positive experience for patrons and a smooth workflow for the team.

What is the difference between Athletic Ticket Office vs Athletic Ticket Seller?

AspectAthletic Ticket OfficeAthletic Ticket Seller
Primary RoleManages ticket sales, customer service, and event access at a sports venueHandles ticket sales and customer inquiries, often at a point of sale or kiosk
Work EnvironmentOffice setting within a stadium or arena, sometimes includes event daysOn-site at ticket booths or entrances during events
CredentialsTypically requires knowledge of ticketing systems, customer service skillsSimilar credentials, often entry-level customer service experience

The Athletic Ticket Office oversees ticket operations and customer service for the entire venue, while an Athletic Ticket Seller focuses on selling tickets directly to customers at specific locations. Both roles require strong communication skills and familiarity with ticketing systems, but the Ticket Office has broader responsibilities including managing sales processes and customer relations.

What cities are hiring for Athletic Ticket Office jobs?

Cities with the most Athletic Ticket Office job openings:

What states have the most Athletic Ticket Office jobs?

States with the most job openings for Athletic Ticket Office jobs include:

What job categories do people searching Athletic Ticket Office jobs look for?

The top searched job categories for Athletic Ticket Office jobs are:

Athletic Ticket Office jobs near you
Infographic showing various Athletic Ticket Office job openings in the United States as of August 2026, with employment types broken down into 14% Full Time, and 86% Part Time. Highlights an 100% In-person job distribution.

Student Worker - Athletics Ticket Office

Lake Superior State University

Sault Sainte Marie, MI • On-site

Full-time

Posted 10 days ago

Lake Superior State University rating

7.4

Company rating: 7.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

338th of 629 rated colleges and universities

Job description

Title: Student Worker - Athletics Ticket Office

Department: Athletics

Published Salary Range: 13.73

Job Summary/Basic Function:

Student ticket office staff is responsible for the sale & execution of all Laker Athletic ticket sales during all home contests. Students must have strong customer service skills, be effective communicators, be responsible with cash and monies, and be willing to learn the Vivenu ticketing software for all sales. Students may need to do miscellaneous tasks as well, including but not limited to, scanning tickets at entrance of venues, working the Will Call table, organizing pre-purchased tickets. Students will need to be available weeknights & weekends; primary days & hours are Thursday-Saturday, 12 PM-9 PM.

Minimum Qualifications:

Strong communication & customer service skills

Preferred Qualifications:

Cash handling experience

Physical Demands:

Must be able to stand for long hours

Work Hours: 

Weekends, Evenings, Weekdays - Varies with sport schedules

What Lake Superior State University employees say

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