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Athletic Ticket Office Jobs (NOW HIRING)

Villanova University

Ticket Office Assistant

Villanova, PA · On-site

$11.25/hr

... athletic events. Number of positions: 12 Department: 728-Athl - Ticket Office Contact Name: Eryn ... Schultz Contact Phone/Extension: eschul03@villanova.edu Position Summary Information Summary: In ...

Uw

Assistant Director, Ticket Operations

Seattle, WA

$47K/yr

The Washington Athletics Ticket Office has an outstanding opportunity for an Assistant Director of Ticket Operations to join their team. About this Opportunity Reporting to the Director of Ticket ...

Brigham Young University

Ticket Office Clerk

Provo, UT · On-site

$14/hr

Ticket Office Clerk This position supports ticket sales and customer service for a wide range of ... Sell tickets and assist customers with online purchases for athletic and fine arts events * Provide ...

Brigham Young University

Ticket Office Clerk

Provo, UT · On-site

$14/hr

Ticket Office Clerk This position supports ticket sales and customer service for a wide range of ... Sell tickets and assist customers with online purchases for athletic and fine arts events * Provide ...

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Athletic Ticket Office information

What is an athletic ticket office?

An Athletic Ticket Office is a department within a school, university, or sports organization that manages the sale and distribution of tickets for athletic events. They handle ticket sales to students, staff, alumni, and the general public, both online and at the venue. The office also assists with ticket inquiries, seating arrangements, and event access, ensuring a smooth experience for attendees. Their responsibilities may include ticket refunds, will-call services, and managing season ticket packages.

What are the key skills and qualifications needed to thrive in an athletic ticket office role?

To thrive in an Athletic Ticket Office role, you need strong customer service skills, attention to detail, and basic accounting or cash-handling experience, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems like Paciolan or Ticketmaster, as well as proficiency in point-of-sale systems, is typically required. Excellent communication, problem-solving abilities, and the capacity to work efficiently under pressure are valuable soft skills in this position. These competencies ensure accurate ticket processing, positive fan experiences, and smooth event operations.

What are some common challenges faced by staff working in an athletic ticket office, and how can applicants prepare for them?

Staff in an Athletic Ticket Office often encounter challenges such as managing high volumes of customer inquiries during peak ticket sales periods, resolving issues with ticketing systems, and addressing last-minute changes or requests from fans and stakeholders. Applicants can prepare by developing strong organizational skills, becoming comfortable with ticketing software, and practicing effective communication and problem-solving techniques. Familiarity with major sporting events and a customer-focused mindset also help ensure a positive experience for patrons and a smooth workflow for the team.

What is the difference between Athletic Ticket Office vs Athletic Ticket Seller?

AspectAthletic Ticket OfficeAthletic Ticket Seller
Primary RoleManages ticket sales, customer service, and event access at a sports venueHandles ticket sales and customer inquiries, often at a point of sale or kiosk
Work EnvironmentOffice setting within a stadium or arena, sometimes includes event daysOn-site at ticket booths or entrances during events
CredentialsTypically requires knowledge of ticketing systems, customer service skillsSimilar credentials, often entry-level customer service experience

The Athletic Ticket Office oversees ticket operations and customer service for the entire venue, while an Athletic Ticket Seller focuses on selling tickets directly to customers at specific locations. Both roles require strong communication skills and familiarity with ticketing systems, but the Ticket Office has broader responsibilities including managing sales processes and customer relations.

What cities are hiring for Athletic Ticket Office jobs?

Cities with the most Athletic Ticket Office job openings:

What states have the most Athletic Ticket Office jobs?

States with the most job openings for Athletic Ticket Office jobs include:

What job categories do people searching Athletic Ticket Office jobs look for?

The top searched job categories for Athletic Ticket Office jobs are:

Athletic Ticket Office jobs near you
Infographic showing various Athletic Ticket Office job openings in the United States as of August 2026, with employment types broken down into 14% Full Time, and 86% Part Time. Highlights an 100% In-person job distribution.

Student Assistant for UIW Athletics Ticket Office

University of the Incarnate Word

San Antonio, TX • On-site

$11/hr

Part-time

Re-posted 6 days ago

Job description

Position Details
Position Information
Position Title
Student Assistant for UIW Athletics Ticket Office
Academic Year
2026-2027
UIW Mission
University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.
Position Summary
The Student Assistant for UIW Athletics Ticket Office assists the Coordinator of Ticketing with scanning game-day tickets, distributing will-call tickets, and handling game-day sales for Football, Volleyball, Men's and Women's Basketball, Baseball, and Softball. This position reports to the Coordinator of Ticket Sales.
Essential Functions
  • Scanning tickets for all ticketed Athletic events on campus.
  • Assist with will-call ticket distribution by having guests on the pass-list sign for tickets.
  • Perform game-day ticket sales using the UIW online ticketing system & credit card machine.
  • Greet, support, and provide the best customer service for all who attend UIW Athletic events.
  • Assist with essential day-to-day ticket office operations by answering phone calls, responding to emails, etc.
  • Perform other duties as assigned.

Qualifications
Knowledge Skills and Abilities
  • Proficient in Microsoft Office, Excel, Word, PowerPoint, and other computer skills.
  • Ability to work effectively with individuals from diverse communities and cultures.
  • Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education
Current UIW student
Required Work Experience
None.
Preferred Qualifications
Previous sales or customer service experience.
Required Certifications, Licenses or Registrations
None.
Work Hours
  • Flexible hours depending on the students class schedule.
  • Office Hours: Monday-Friday anywhere from 10 am - 5pm (Depending on class schedule).
  • Game Days: Any day of the week depending on sport (usually weekends) typically anywhere from 4:30 pm - 8:00 pm on weekdays & 11 am - 6pm on weekends.

Physical Demands
  • Ability to move around campus.
  • Lift up to 25lbs

Apply