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Ticket Office Supervisor Jobs (NOW HIRING)

Hilltop Ski Area

Ticket Office Supervisor

Anchorage, AK · On-site

$18 - $20/hr

Directly supervises 5-8 employees in the Ticket Office. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include ...

ASM Global

Ticket Seller

Fishers, IN · On-site

Ticket Office Manager/Ticket Office Supervisor FLSA STATUS: Hourly Non-exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver ...

Wynn Resorts

Ticket Office Agent

Las Vegas, NV · On-site

Reporting to the Ticket Office Supervisor, the Ticket Office Cashier will be required to: * Provide excellent customer service to each guest needing assistance with tickets to the different shows and ...

ASM Global

Ticket Seller

North Charleston, SC

Ticket Office Supervisor FLSA STATUS: Non-Exempt (Hourly / Part-Time) LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events.

ASM Global

Ticket Seller

North Charleston, SC · On-site

Ticket Office Supervisor FLSA STATUS: Non-Exempt (Hourly / Part-Time) LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events.

CSU Northridge

Ticket Office Lead (Pool)

Northridge, OH · On-site

$20.57 - $29.37/hr

Major Duties Under general supervision, The Ticket Office Lead will assist the Ticket Office Supervisor in all phases of ticket office operations. The incumbent oversees and provides instruction to ...

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Ticket Office Supervisor information

See salary details

$25.5K

$51.5K

$77.5K

How much do ticket office supervisor jobs pay per year?

As of Aug 21, 2026, the average yearly pay for ticket office supervisor in the United States is $51,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What does a ticket office supervisor do?

A Ticket Office Supervisor oversees the daily operations of a ticket office, ensuring efficient and accurate ticket sales, customer service, and staff management. They are responsible for training and supervising ticket agents, resolving customer issues, monitoring financial transactions, and maintaining records. In addition, they may coordinate with event organizers, handle scheduling, and ensure compliance with company policies and procedures.

What are the key skills and qualifications needed to thrive as a ticket office supervisor, and why are they important?

To thrive as a Ticket Office Supervisor, you need experience in ticket sales operations, strong organizational skills, and often a background in customer service or hospitality management. Familiarity with ticketing software systems (such as Tessitura, Ticketmaster, or AudienceView) and point-of-sale (POS) systems is typically required. Excellent leadership, communication, and problem-solving abilities set top candidates apart in managing teams and resolving customer issues. These skills ensure efficient ticketing operations, high-quality customer experiences, and smooth team coordination in busy event environments.

What are some common challenges faced by a ticket office supervisor, and how can they be effectively managed?

Ticket Office Supervisors often encounter challenges such as managing high customer volumes during peak times, addressing unexpected technical issues with ticketing systems, and ensuring accuracy in cash handling. Effective supervisors stay organized, anticipate busy periods by adjusting staff schedules, and provide ongoing training to team members on both customer service and system troubleshooting. Open communication with staff and close collaboration with IT and operations teams can greatly help in resolving issues quickly and maintaining smooth ticket office operations.

What is the difference between Ticket Office Supervisor vs Ticket Agent?

AspectTicket Office SupervisorTicket Agent
ResponsibilitiesOversees ticketing operations, manages staff, handles customer service issues, and ensures smooth daily operations.Assists customers with purchasing tickets, provides information, and processes transactions.
Required CredentialsHigh school diploma or equivalent; experience in ticketing or customer service; leadership skills.High school diploma or equivalent; customer service experience; basic computer skills.
Work EnvironmentSupervisory role in ticketing offices, often in busy venues like theaters, sports arenas, or transportation hubs.Frontline customer service in ticket booths or counters at similar venues.

The Ticket Office Supervisor manages ticketing staff and operations, ensuring efficiency and customer satisfaction, while the Ticket Agent focuses on assisting customers directly with ticket purchases. Both roles are essential in ticketing environments but differ mainly in responsibility level and scope of duties.

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Who are the top companies hiring for Ticket Office Supervisor jobs?

The top employers for Ticket Office Supervisor jobs are:

What job categories do people searching Ticket Office Supervisor jobs look for?

The top searched job categories for Ticket Office Supervisor jobs are:

Ticket Office Supervisor jobs near you
Infographic showing various Ticket Office Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $51,476 per year, or $24.7 per hour.

Ticket Office Supervisor

ARCTARIS SADDLEBACK SKI OPERATIONS LLC

Rangeley, ME • On-site

Full-time

PTO

Posted 15 days ago

Job description

Job Posting for: Ticket Office Supervisor

Date: August 5,2026

Department- Guest Services

Company/Location: Saddleback Ski, Rangeley, ME USA

Worker Category/FLSA: Peak employment, non-exempt


Adventure & Purpose

Every Smile, every chairlift ride, every perfectly stocked retail shelf, every freshly groomed trail, every warm welcome-it all starts with our people.

At Saddleback, we’re looking for individuals who take pride in their work, care about others, and want to be part of something bigger than themselves. Here, your work matters because it helps create lifelong memories for our guests and incredible culture for your teammates.

If you’re ready to love where you work, let’s talk.

Why you’ll love working at Saddleback

At Saddleback, we believe work should be rewarding- on and off the mountain. We offer a comprehensive package of benefits and perks designed to support your career, well-being, and passion for adventure.

SB Mountain Perks

· Complimentary season pass

· Free or discounted tickets for friends and family

· Complimentary ski and snowboarding lessons

· Employee discounts on food, retail merch and equipment

SB Financial Benefits

· Competitive Pay

·PTO


Position Summary

The Ticket Office Supervisor leads the daily operations of the Ticket Office by supporting, coaching, and supervising Ticket Office Team Members while ensuring outstanding guest service. This working supervisor position spends much of the day serving guests alongside the team while providing leadership, training, and operational support. The Supervisor serves as the primary resource for Ticket Office Team Members and helps ensure daily procedures, cash handling, and guest service standards are consistently met.

Job Responsibilities:

· Lead, coach, and support Ticket Office Team Members throughout each shift.

· Serve guests at the ticket window while leading by example

· Assist manager with recruiting, interviewing, hiring, and training new staff in the department.

Oversees the daily workflow of the department.

Provides constructive and timely performance evaluations.

May handle discipline and termination of employees in accordance with company policy.

· Train and onboard new team members on RTP, resort products, policies, and guest service standards.

· Assist with daily staffing, break coverage, and task assignments.

· Monitor team performance and provide coaching and recognition.

· Sell lift tickets, season passes, lessons, rentals, gift cards, and other resort products.

· Answer guest questions regarding mountain operations, events, weather, and resort policies.

· Process all payment types accurately and assist with cash balancing and reconciliation.

· Resolve guest concerns professionally and escalate complex issues when necessary.

· Communicate operational updates and policy changes to the Ticket Office team.

· Partner with Ski & Ride School, Rentals, Lift Operations, and Guest Services to provide a seamless guest experience.

· Maintain a clean, organized, and professional work environment.

· Perform additional duties as assigned.


Qualifications

· 1–2 years of customer service, hospitality, retail, or ticket office experience.

· Excellent communication, leadership, and organizational skills.

· Ability to multitask and remain calm in a fast-paced environment.

· Basic computer skills and the ability to quickly learn RTP and other resort software.

· Availability to work weekends, holidays, and peak winter periods.