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From Home Ticketmaster Jobs (NOW HIRING)

New York Racing Association

$84K - $97K/yr

Regular Full Time Work From Home Option: Not Applicable- must have ability to work at Belmont Park ... currently Ticketmaster and Fevo. Assists in managing ticket inventory, monitoring online sales ...

Mercedes-Benz Stadium

Ticket Attendant

Mercedes, TX

$13.25 - $17/hr

... Atlanta and home to the National Football League's Atlanta Falcons and Major League Soccer ... Efficiently operate Ticketmaster ticketing systems including assisting with mobile app ...

Livenation

LN Concerts, Staff Accountant II

New York, NY

$60K - $79K/yr

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and ...

Livenation

Runner

Sterling Heights, MI

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and ...

Inter Miami CF

Ticket Office Representative

Miami, FL · On-site

$15.50 - $21/hr

Provide exceptional customer service to all guests at Inter Miami CF home matches and other events ... Knowledge of Ticketmaster and Archtics is a plus. * Demonstrated understanding of new technology ...

Inter Miami CF LLC

Ticket Office Representative

Miami, FL

$15.50 - $21/hr

Provide exceptional customer service to all guests at Inter Miami CF home matches and other events ... Knowledge of Ticketmaster and Archtics is a plus. * Demonstrated understanding of new technology ...

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How much do from home ticketmaster jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for from home ticketmaster in the United States is $40.87, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $52.88 per hour, depending on experience, location, and employer.

What does a work-from-home Ticketmaster representative do?

A work-from-home Ticketmaster representative assists customers with purchasing tickets, resolving issues with orders, and providing information about events via phone, chat, or email. They use Ticketmaster's online systems to process transactions, answer questions about event details or ticket availability, and help with refunds or exchanges. The role requires good communication skills, problem-solving abilities, and familiarity with computers and customer service practices. Working remotely allows representatives to provide support from the comfort of their own homes while maintaining high standards of customer satisfaction.

What are the key skills and qualifications needed to thrive as a Work-from-Home Ticketmaster Customer Service Representative, and why are they important?

To excel as a Work-from-Home Ticketmaster Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior experience in customer support or call centers. Familiarity with CRM software, ticketing platforms, and proficiency in navigating multiple online systems is typically required. Patience, adaptability, and a customer-focused mindset help you effectively resolve issues and maintain positive client interactions. These skills are essential to deliver efficient support, ensure customer satisfaction, and uphold the company's reputation in a remote environment.

What is the difference between From Home Ticketmaster vs Customer Service Representative?

AspectFrom Home TicketmasterCustomer Service Representative
CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma or equivalent; customer service skills essential
Work EnvironmentRemote, home-basedTypically office or call center, but can be remote
Industry UsageCommon in entertainment, sports, and event ticketingUsed across various industries including retail, telecom, and hospitality
Search & Comparison IntentLooking for remote ticketing jobs at TicketmasterSeeking general customer service roles

From Home Ticketmaster roles focus on ticket sales and event support in a remote setting, often requiring specific industry knowledge. Customer Service Representatives have broader roles across industries, providing support and assistance in various sectors. Both roles require strong communication skills, but From Home Ticketmaster positions are specialized in event ticketing and entertainment.

How does working from home as a Ticketmaster customer service representative differ from an in-office role, and what can applicants expect in terms of team collaboration and support?

As a remote Ticketmaster customer service representative, you’ll handle customer inquiries and resolve issues primarily through online channels, such as chat, email, or phone. While you won’t have face-to-face interactions with colleagues, team collaboration is facilitated through digital platforms like Slack, Zoom, or company intranets. Supervisors and team leads often provide regular check-ins, training sessions, and performance feedback virtually to ensure you stay supported and connected. This environment requires strong self-motivation and communication skills, but it also offers flexibility and opportunities for advancement within the organization.
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From Home Ticketmaster jobs near you
Infographic showing various From Home Ticketmaster job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $85,000 per year, or $40.9 per hour.

Senior Manager, Ticket Operations

New York Racing Association Careers

Elmont, NY • On-site

$84K - $97K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Title: Senior Manager, Ticket Operations

Employee Status: Regular Full Time

Work From Home Option: Not Applicable- must have ability to work at Belmont Park or Saratoga Race Course depending on the live racing schedule

FLSA Status: Exempt

Job Overview:

NYRA is seeking an experienced professional to lead NYRA’s Ticket Operations strategy across Belmont Park and Saratoga Race Course. The Senior Manager, Ticket Operations will oversee a high performing team and is responsible for establishing and carrying out best of class policies, procedures, and plans. This role will serve as a primary point of contact for internal and external stakeholders and ensure a seamless ticketing experience for all track guests. The ideal candidate is a seasoned contributor, who works independently with minimal supervision.

Essential Functions:

Oversight of all event ticket and Box Office operations for Belmont Park and Saratoga Race Course, financial reconiliation and reporting, ensuring compliance with company policies and regulatory requirements.
Lead for all event builds including seat manifests, interactive seat maps, and Virtual Venue.
Ensures online ticket content and sales links are functioning properly. Completes testing of event pages prior to ticket on sales and is in regular communication with representatives from our ticketing partners, currently Ticketmaster and Fevo.
Assists in managing ticket inventory, monitoring online sales activity, and forecasting demand for special events and high-traffic race days. Provides recommendations for improvements based on experience and industry best practices.
Collaborates with Sales and Marketing teams providing recommendations on strategy and optimal solutions for Sales initiatives.
Manages and supports all ticketing technology including ticket scanners, credit card POS, digital ticketing through Ticketmaster and NYRA Venue app, etc. Coordinates with IT and Event Operations teams to ensure all systems are tested, functional and optimized for peak performance.
Manages a team of full-time and seasonal Ticket Operations staff supporting Belmont Park and Saratoga Race Course. Provide leadershpi and real-time feedback to staff to support continued growth and complete performance reviews for full-time staff on annual basis.
Recruits, train and support Box Office staff ensuring a high level of customer experience. Develop and maintain training materials on Box Office policies and procedures.
Exercises strong decision making to effectively resolve problems and guest issues as they occur.
Provides reports and analysis for management regarding ticket sales, inventory, processes, and customer data on a regular basis.

Qualifications:

Minimum of 5 years of ticketing/operations experience
Ability to work at Belmont Park or Saratoga Race Course depending on the live racing schedule
Additional guest service experience preferred, ideally within the sports and entertainment industry
Strong operational knowledge of Ticketmaster Archtics preferred
Experience in planning/opening a new venue a plus
Bachelor’s degree in Business, Sports Management, or related field/equivalent experience

Summary of Physical Requirements and Work Environment:

This position is not primarily sedentary and involves working on a computer, as well as walking the track on a regular basis

Pay Range / Salary:  $84,000.00 - $97,200

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