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Queue Coordinator Jobs (NOW HIRING)

Beyond SOF

Queue Coordinator, Level 1

Fort George G Meade, MD · On-site

$22 - $27.75/hr

Position Summary Federal Data Systems is looking for aLevel 1 Queue Coordinator that will be Monitoring the queues and assigning tickets. Essential Job Functions * Verify correct routing of tickets ...

IdeaTek

Customer Service Support Queue Coordinator

Buhler, KS · On-site

$15.50 - $20.50/hr

A Day in the Life as a Customer Service Support Queue Coordinator A Customer Service Support Queue Coordinator at IdeaTek is an organized, proactive, and detail-oriented individual dedicated to ...

Ideatek

Customer Service Support Queue Coordinator

Buhler, KS · On-site

$15.50 - $20.50/hr

A Day in the Life as a Customer Service Support Queue Coordinator A Customer Service Support Queue Coordinator at IdeaTek is an organized, proactive, and detail-oriented individual dedicated to ...

DUIT

Ticket Coordinator 2

Washington, DC · On-site

We have immediate openings for queue coordinator(s). We are looking for the best and brightest queue coordinators with 5 or more years of experience to join our certified, awarding winning, and ...

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How much do queue coordinator jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for queue coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

High-paying roles for a Queue Coordinator are rare, as most positions in this field typically do not reach $500,000 annually. However, executive-level positions in logistics or operations management, or specialized roles in large corporations, can sometimes reach or exceed this level with bonuses and stock options. Achieving such income generally requires extensive experience, advanced skills, and leadership responsibilities.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as project coordinators, operations coordinators, or program managers, especially in industries like technology, finance, or healthcare. These roles typically require advanced skills, certifications, and experience, and can offer salaries significantly higher than entry-level coordinator positions.

What is the 3 month rule for jobs?

The 3 month rule for a Queue Coordinator typically refers to a probationary period of three months during which performance and suitability for the role are evaluated. Successful completion of this period may lead to permanent employment, increased responsibilities, or eligibility for benefits. It is common for employers to use this timeframe to assess skills such as organization, communication, and adherence to procedures.

What is a queue job description?

A queue job description outlines the responsibilities of a Queue Coordinator, who manages the flow of tasks or customers in a system or environment. This role involves organizing, prioritizing, and monitoring queues to ensure efficient operations, often requiring strong organizational and communication skills. The position may involve using scheduling tools or software to track queue status and performance.

What is a Queue Coordinator?

A Queue Coordinator is responsible for managing and organizing the flow of people, tasks, or items in a queue within various environments such as call centers, healthcare facilities, or events. They ensure that queues move efficiently, minimize wait times, and address any issues that arise during the process. Queue Coordinators may also handle scheduling, monitor queue statistics, and communicate with both staff and customers to provide updates and resolve concerns. Their role is crucial in maintaining order and improving overall service experience.

How does a Queue Coordinator typically collaborate with other departments to manage workload and priorities?

A Queue Coordinator frequently works with multiple departments, such as customer service, technical support, and operations, to ensure tasks are assigned and completed efficiently. They communicate regularly with team leads to track progress, resolve bottlenecks, and adjust priorities based on real-time demand. This collaborative approach helps maintain smooth workflow and service levels while providing opportunities to develop strong cross-functional communication skills.

What are the key skills and qualifications needed to thrive as a Queue Coordinator, and why are they important?

To thrive as a Queue Coordinator, you need strong organizational abilities, attention to detail, and experience in workflow or call center management, often supported by a high school diploma or relevant associate degree. Familiarity with workforce management systems, ticketing platforms, and scheduling or CRM software is typically required. Excellent communication, problem-solving, and multitasking skills help Queue Coordinators excel in managing priorities and team coordination. These skills ensure efficient workflow management, timely customer support, and smooth operations in fast-paced environments.
More about Queue Coordinator jobs
What cities are hiring for Queue Coordinator jobs? Cities with the most Queue Coordinator job openings:
What are the most commonly searched types of Queue jobs? The most popular types of Queue jobs are:
What states have the most Queue Coordinator jobs? States with the most job openings for Queue Coordinator jobs include:
What job categories do people searching Queue Coordinator jobs look for? The top searched job categories for Queue Coordinator jobs are:
Queue Coordinator jobs near you
Infographic showing various Queue Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $47,088 per year, or $22.6 per hour.
Queue Coordinator with Security Clearance

Queue Coordinator with Security Clearance

Farfield Systems, Inc

San Antonio, TX • On-site

$18 - $22.75/hr

Other

Posted 11 days ago

Job description

Farfield Systems is seeking a Queue Coordinator to provide technical assistance and telephonic support for remote monitoring to intelligence community customers. In this role, you will be responsible for monitoring and supporting ticket workflows to ensure timely resolution of issues. You will play a key role in customer service and help desk operations, ensuring efficient ticket management and escalation. Responsibilities * Provide remote technical assistance and telephonic support for intelligence customers.
* Monitor incoming service requests and ensure efficient ticket workflows.
* Prioritize, assign, and track help desk tickets to ensure timely resolution.
* Serve as the first point of contact for customer support requests, troubleshooting issues when possible or escalating as necessary.
* Work collaboratively with technical teams to coordinate solutions and follow up on ticket statuses.
* Maintain accurate documentation and records of ticketing activities.
* Provide regular reports on ticket trends and workflow efficiency.
* Ensure compliance with customer service protocols and security requirements.
Qualifications Required: * High School Diploma and at least four (4) years of customer service experience, OR
* Bachelor's degree and at least one (1) year of Help Desk experience.
* Strong communication and customer service skills.
* Experience with ticketing systems and remote monitoring tools.
* Ability to multitask and work effectively in a fast-paced environment.
* Proficiency in basic troubleshooting and technical support. Why Join Farfield Systems? At Farfield Systems, we support cutting-edge intelligence and defense missions by delivering innovative IT and engineering solutions. As a Queue Coordinator, you will play a crucial role in ensuring seamless operations for our customers. Join a team committed to excellence, collaboration, and mission success.

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