ZipRecruiter

Log In

1

Queue Coordinator Jobs (NOW HIRING)

Beyond SOF

Queue Coordinator, Level 1

Fort George G Meade, MD · On-site

$22 - $27.75/hr

Position Summary Federal Data Systems is looking for aLevel 1 Queue Coordinator that will be Monitoring the queues and assigning tickets. Essential Job Functions * Verify correct routing of tickets ...

AT&T

Queue Coordinator (QC 0) (Government)

Columbia, MD · On-site

$33K - $68K/yr

Join our dynamic team as a Queue Coordinator supporting a large-scale government contract! In this critical role, you'll be the central hub of our ticket management process, ensuring efficient ticket ...

AT and T

Queue Coordinator (QC 0) (Government)

Columbia, MD · On-site

$33K - $68K/yr

Join our dynamic team as a Queue Coordinator supporting a large-scale government contract! In this critical role, you'll be the central hub of our ticket management process, ensuring efficient ticket ...

AT&T

Queue Coordinator (QC 0) (Government)

Columbia, MD

$33K - $68K/yr

Join our dynamic team as a Queue Coordinator supporting a large-scale government contract! In this critical role, you'll be the central hub of our ticket management process, ensuring efficient ticket ...

AT&T

Queue Coordinator (QC 0) (Government)

Columbia, MD · On-site

$33K - $68K/yr

Our Queue Coordinator (QC 0) (Government) earns $33,000 - $68,700 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may ...

Synergy ECP

Queue Manager

Columbia, MD · On-site

Coordinating tickets that cross organizational boundaries to ensure customer satisfaction 7 ... Queue Manager schedule is as follows: * Day 1: Sun-Thurs, 0600-1430 * Day 2: Tues-Sat, 0600-1430

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsQueue Coordinator Jobs

Queue Coordinator information

See salary details

$13

$22

$34

How much do queue coordinator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for queue coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What is a queue coordinator?

A Queue Coordinator is responsible for managing and organizing the flow of people, tasks, or items in a queue within various environments such as call centers, healthcare facilities, or events. They ensure that queues move efficiently, minimize wait times, and address any issues that arise during the process. Queue Coordinators may also handle scheduling, monitor queue statistics, and communicate with both staff and customers to provide updates and resolve concerns. Their role is crucial in maintaining order and improving overall service experience.

How does a queue coordinator typically collaborate with other departments to manage workload and priorities?

A Queue Coordinator frequently works with multiple departments, such as customer service, technical support, and operations, to ensure tasks are assigned and completed efficiently. They communicate regularly with team leads to track progress, resolve bottlenecks, and adjust priorities based on real-time demand. This collaborative approach helps maintain smooth workflow and service levels while providing opportunities to develop strong cross-functional communication skills.

What are the key skills and qualifications needed to thrive as a queue coordinator, and why are they important?

To thrive as a Queue Coordinator, you need strong organizational abilities, attention to detail, and experience in workflow or call center management, often supported by a high school diploma or relevant associate degree. Familiarity with workforce management systems, ticketing platforms, and scheduling or CRM software is typically required. Excellent communication, problem-solving, and multitasking skills help Queue Coordinators excel in managing priorities and team coordination. These skills ensure efficient workflow management, timely customer support, and smooth operations in fast-paced environments.
More about Queue Coordinator jobs

What cities are hiring for Queue Coordinator jobs?

Cities with the most Queue Coordinator job openings:

What states have the most Queue Coordinator jobs?

States with the most job openings for Queue Coordinator jobs include:

What job categories do people searching Queue Coordinator jobs look for?

The top searched job categories for Queue Coordinator jobs are:

Queue Coordinator jobs near you
Infographic showing various Queue Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

Queue Coordinator with Security Clearance

Farfield Systems, Inc

San Antonio, TX • On-site

$18 - $22.75/hr

Other

Re-posted 22 days ago

Job description

Farfield Systems is seeking a Queue Coordinator to provide technical assistance and telephonic support for remote monitoring to intelligence community customers. In this role, you will be responsible for monitoring and supporting ticket workflows to ensure timely resolution of issues. You will play a key role in customer service and help desk operations, ensuring efficient ticket management and escalation. Responsibilities * Provide remote technical assistance and telephonic support for intelligence customers.
* Monitor incoming service requests and ensure efficient ticket workflows.
* Prioritize, assign, and track help desk tickets to ensure timely resolution.
* Serve as the first point of contact for customer support requests, troubleshooting issues when possible or escalating as necessary.
* Work collaboratively with technical teams to coordinate solutions and follow up on ticket statuses.
* Maintain accurate documentation and records of ticketing activities.
* Provide regular reports on ticket trends and workflow efficiency.
* Ensure compliance with customer service protocols and security requirements.
Qualifications Required: * High School Diploma and at least four (4) years of customer service experience, OR
* Bachelor's degree and at least one (1) year of Help Desk experience.
* Strong communication and customer service skills.
* Experience with ticketing systems and remote monitoring tools.
* Ability to multitask and work effectively in a fast-paced environment.
* Proficiency in basic troubleshooting and technical support. Why Join Farfield Systems? At Farfield Systems, we support cutting-edge intelligence and defense missions by delivering innovative IT and engineering solutions. As a Queue Coordinator, you will play a crucial role in ensuring seamless operations for our customers. Join a team committed to excellence, collaboration, and mission success.

Apply