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Queue Coordinator Jobs (NOW HIRING)

Beyond SOF

$22 - $27.75/hr

Position Summary Federal Data Systems is looking for a Level 1 Queue Coordinator that will be Monitoring the queues and assigning tickets. Essential Job Functions * Verify correct routing of tickets ...

DUIT

Ticket Coordinator 2

Washington, DC · On-site

We have immediate openings for queue coordinator(s). We are looking for the best and brightest queue coordinators with 5 or more years of experience to join our certified, awarding winning, and ...

Idaho Youth Ranch

Queue Merchandise Coordinator

Boise, ID · On-site

$16.24 - $20.30/hr

As a Queue Merchandise Coordinator, you will help grow our Social Enterprise business through creation of queue and new merchandise orders for our retail stores. You will join the Social Enterprise ...

Synergy ECP

Queue Manager

Columbia, MD · On-site

Coordinating tickets that cross organizational boundaries to ensure customer satisfaction 7 ... Queue Manager schedule is as follows: * Day 1: Sun-Thurs, 0600-1430 * Day 2: Tues-Sat, 0600-1430

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How much do queue coordinator jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for queue coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Queue Coordinator, and why are they important?

To thrive as a Queue Coordinator, you need strong organizational abilities, attention to detail, and experience in workflow or call center management, often supported by a high school diploma or relevant associate degree. Familiarity with workforce management systems, ticketing platforms, and scheduling or CRM software is typically required. Excellent communication, problem-solving, and multitasking skills help Queue Coordinators excel in managing priorities and team coordination. These skills ensure efficient workflow management, timely customer support, and smooth operations in fast-paced environments.

How does a Queue Coordinator typically collaborate with other departments to manage workload and priorities?

A Queue Coordinator frequently works with multiple departments, such as customer service, technical support, and operations, to ensure tasks are assigned and completed efficiently. They communicate regularly with team leads to track progress, resolve bottlenecks, and adjust priorities based on real-time demand. This collaborative approach helps maintain smooth workflow and service levels while providing opportunities to develop strong cross-functional communication skills.

What is a Queue Coordinator?

A Queue Coordinator is responsible for managing and organizing the flow of people, tasks, or items in a queue within various environments such as call centers, healthcare facilities, or events. They ensure that queues move efficiently, minimize wait times, and address any issues that arise during the process. Queue Coordinators may also handle scheduling, monitor queue statistics, and communicate with both staff and customers to provide updates and resolve concerns. Their role is crucial in maintaining order and improving overall service experience.
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Queue Coordinator jobs near you
Infographic showing various Queue Coordinator job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $47,088 per year, or $22.6 per hour.
Queue Coordinator with Security Clearance

Queue Coordinator with Security Clearance

Farfield Systems, Inc

San Antonio, TX • Remote

$18 - $22.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Farfield Systems is seeking a Queue Coordinator to provide technical assistance and telephonic support for remote monitoring to intelligence community customers. In this role, you will be responsible for monitoring and supporting ticket workflows to ensure timely resolution of issues. You will play a key role in customer service and help desk operations, ensuring efficient ticket management and escalation. Responsibilities * Provide remote technical assistance and telephonic support for intelligence customers.
  • Monitor incoming service requests and ensure efficient ticket workflows.
  • Prioritize, assign, and track help desk tickets to ensure timely resolution.
  • Serve as the first point of contact for customer support requests, troubleshooting issues when possible or escalating as necessary.
  • Work collaboratively with technical teams to coordinate solutions and follow up on ticket statuses.
  • Maintain accurate documentation and records of ticketing activities.
  • Provide regular reports on ticket trends and workflow efficiency.
  • Ensure compliance with customer service protocols and security requirements.
Qualifications Required: * High School Diploma and at least four (4) years of customer service experience, OR
  • Bachelor's degree and at least one (1) year of Help Desk experience.
  • Strong communication and customer service skills.
  • Experience with ticketing systems and remote monitoring tools.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Proficiency in basic troubleshooting and technical support. Why Join Farfield Systems? At Farfield Systems, we support cutting-edge intelligence and defense missions by delivering innovative IT and engineering solutions. As a Queue Coordinator, you will play a crucial role in ensuring seamless operations for our customers. Join a team committed to excellence, collaboration, and mission success.

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