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Queue Coordinator Jobs (NOW HIRING)

Synergy ECP

Queue Manager

Columbia, MD

Coordinating tickets that cross organizational boundaries to ensure customer satisfaction 7 ... Queue Manager schedule is as follows: * Day 1: Sun-Thurs, 0600-1430 * Day 2: Tues-Sat, 0600-1430

ION Solar

Installation Scheduling

Orem, UT

$15 - $17/hr

When a solar project meets the necessary requirements and enters the queue, coordinators conduct a multi-point audit. This will determine whether or not the install is ready to schedule. If an ...

Apex Systems

Enrollment Coordinator

Scottsdale, AZ

The Coordinator will need to prioritize daily tasks and work items in queue, manage turnaround times, and manage items that need escalation. The position will partner cross-functionally with various ...

ION Solar

Installation Scheduling

Orem, UT · On-site

$15 - $17/hr

When a solar project meets the necessary requirements and enters the queue, coordinators conduct a multi-point audit. This will determine whether or not the install is ready to schedule. If an ...

One Tech

Project Coordinator

Minneapolis, MN

$49K - $53K/yr

The Project Coordinator will support Demand Side Management (DSM) within the Energy Efficiency and ... Experience in high-volume, shared-queue environments or operational/program processing. Strong ...

One Tech Engineering

Project Coordinator

Minneapolis, MN · On-site

The Project Coordinator will support Demand Side Management (DSM) within the Energy Efficiency and ... Experience in high-volume, shared-queue environments or operational/program processing. * Strong ...

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How much do queue coordinator jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for queue coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What is a Queue Coordinator?

A Queue Coordinator is responsible for managing and organizing the flow of people, tasks, or items in a queue within various environments such as call centers, healthcare facilities, or events. They ensure that queues move efficiently, minimize wait times, and address any issues that arise during the process. Queue Coordinators may also handle scheduling, monitor queue statistics, and communicate with both staff and customers to provide updates and resolve concerns. Their role is crucial in maintaining order and improving overall service experience.

How does a Queue Coordinator typically collaborate with other departments to manage workload and priorities?

A Queue Coordinator frequently works with multiple departments, such as customer service, technical support, and operations, to ensure tasks are assigned and completed efficiently. They communicate regularly with team leads to track progress, resolve bottlenecks, and adjust priorities based on real-time demand. This collaborative approach helps maintain smooth workflow and service levels while providing opportunities to develop strong cross-functional communication skills.

What are the key skills and qualifications needed to thrive as a Queue Coordinator, and why are they important?

To thrive as a Queue Coordinator, you need strong organizational abilities, attention to detail, and experience in workflow or call center management, often supported by a high school diploma or relevant associate degree. Familiarity with workforce management systems, ticketing platforms, and scheduling or CRM software is typically required. Excellent communication, problem-solving, and multitasking skills help Queue Coordinators excel in managing priorities and team coordination. These skills ensure efficient workflow management, timely customer support, and smooth operations in fast-paced environments.
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Queue Coordinator jobs near you

Referrals Queue Facilitator

Orthopedic Assoc of Hartford P

Glastonbury, CT

$18 - $23.50/hr

Other

Posted 3 days ago

Job description

Description


Established in 1970, Orthopedic Associates of Hartford, P.C., is one of the areas largest orthopedic practices with office locations throughout greater Hartford. Our growing practice is currently seeking a Referrals Queue Facilitator with Epic experience to join our team in our Glastonbury, Connecticut location. 


Working in a call-center environment, this position is responsible for contacting referred patients and scheduling appointments. This position will also perform functions necessary to support patient care and administration and provide backup to the Same Day Scheduler. The ideal candidate will have an outgoing personality and great phone demeanor.


Responsibilities include: 

Efficiently and accurately schedules patient appointments, using information provided via fax, on-line, and Epic work queue referrals.

Gathers important detailed patient information and makes appropriate decisions as to where and with whom to schedule the appointment.

Answers patient questions and provides relevant information regarding appointments.

Transcribes and scans referrals into Epic EMR system.

Enters required demographic, referral, and insurance information.

Works closely with MEAs to keep practices appraised of scheduling changes, add-ons, and cancellations.

 Establishes and maintains effective working relationships with providers and MEAs.

Performs other duties as necessary and requested by the supervisor.


PM22  

Requirements

One to three years of related experience within the medical field in a private practice or hospital.

Recent and relevant EMR experience.

Ability to demonstrate a mature, dependable, and responsible approach when interacting with patients, physicians, co-workers, and additional outside sources.

Highly committed team player and proactive self-starter.

Reliable and able to be flexible in a changing environment.

Organized, detail oriented, with the ability to multi-task. 

Exceptional verbal and written communication skills.

Ability to utilize a variety of office equipment.

Medical terminology and anatomy experience a plus.

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