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Queue Coordinator Jobs in Arizona (NOW HIRING)

Apex Systems

Enrollment Coordinator

Scottsdale, AZ

The Coordinator will need to prioritize daily tasks and work items in queue, manage turnaround times, and manage items that need escalation. The position will partner cross-functionally with various ...

10X Health System

Scheduling Coordinator

Scottsdale, AZ · On-site

... queue based on care urgency * Escalate patients with repeated missed appointments or persistent ... the care coordination team for follow-up * Execute proactive appointment reminders at defined ...

10X Health System

Scheduling Coordinator

Scottsdale, AZ · On-site

$24 - $27/hr

... queue based on care urgency * Escalate patients with repeated missed appointments or persistent ... the care coordination team for follow-up * Execute proactive appointment reminders at defined ...

10X Health System

Scheduling Coordinator

Scottsdale, AZ · On-site

$24 - $27/hr

... queue based on care urgency * Escalate patients with repeated missed appointments or persistent ... the care coordination team for follow-up * Execute proactive appointment reminders at defined ...

HOPCo

Referral and Authorization Coordinator - PRN

Phoenix, AZ · On-site

$17.25 - $22.50/hr

... work queue goals. * Respond to In-house provider and support staff questions, requests, and ... care coordination, or follow-up status. * Identifies and communicates trends and/or potential ...

HOPCO

Referral and Authorization Coordinator - PRN

Phoenix, AZ · On-site

$17.75 - $23.25/hr

... queue goals Respond to in-house provider and support staff questions, requests, and concerns regarding the status of patient referrals, care coordination, or follow-up status Identifies and ...

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Queue Coordinator information

What is a queue coordinator?

A Queue Coordinator is responsible for managing and organizing the flow of people, tasks, or items in a queue within various environments such as call centers, healthcare facilities, or events. They ensure that queues move efficiently, minimize wait times, and address any issues that arise during the process. Queue Coordinators may also handle scheduling, monitor queue statistics, and communicate with both staff and customers to provide updates and resolve concerns. Their role is crucial in maintaining order and improving overall service experience.

How does a queue coordinator typically collaborate with other departments to manage workload and priorities?

A Queue Coordinator frequently works with multiple departments, such as customer service, technical support, and operations, to ensure tasks are assigned and completed efficiently. They communicate regularly with team leads to track progress, resolve bottlenecks, and adjust priorities based on real-time demand. This collaborative approach helps maintain smooth workflow and service levels while providing opportunities to develop strong cross-functional communication skills.

What are the key skills and qualifications needed to thrive as a queue coordinator, and why are they important?

To thrive as a Queue Coordinator, you need strong organizational abilities, attention to detail, and experience in workflow or call center management, often supported by a high school diploma or relevant associate degree. Familiarity with workforce management systems, ticketing platforms, and scheduling or CRM software is typically required. Excellent communication, problem-solving, and multitasking skills help Queue Coordinators excel in managing priorities and team coordination. These skills ensure efficient workflow management, timely customer support, and smooth operations in fast-paced environments.

What are popular job titles related to Queue Coordinator jobs in Arizona?

For Queue Coordinator jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Queue Coordinator jobs in Arizona look for?

The top searched job categories for Queue Coordinator jobs in Arizona are:

Queue Coordinator jobs near you
Infographic showing various Queue Coordinator job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Enrollment Coordinator

Apex Systems

Scottsdale, AZ

Contractor

Re-posted 14 days ago

Job description

Company Description

Apex Systems LLC, a division of On Assignment, is an IT staffing and services firm specializing in providing IT professionals for contract, contract-to-hire, and direct placements. Apex also offers recruitment solutions for other select professional skills and workforce needs

Job Description

Description: In-person interviews required for consideration
Business Hours: 6am - 9pm AEP 7 days
Current Work hours: 6am - 630pm Monday-Sunday (not to exceed 40 hours/week)
Overtime: As needed

Position Summary: The Enrollment Coordinator plays a critical role in working with our new Medicare Part D member clients to determine eligibility and perform various enrollment activities. Interfacing with both individual plan members and employer groups the position will work in accordance with Center for Medicare/Medicaid Services (CMS) guidelines to ensure regulatory compliance. This position requires a strong focus around accurate and timely customer support to ensure client enrollment and retention. The Coordinator will need to prioritize daily tasks and work items in queue, manage turnaround times, and manage items that need escalation. The position will partner cross-functionally with various operational business units while supporting departmental objectives within company and regulatory guidelines. The Coordinator has the key responsibility of managing enrollment with optional tasks to include: scanning incoming items into MedForce application; tracking special projects in Excel and managing outbound enrollment verification member calls.

Duties: Processing enrollment of Medicare Part D members including first-time enrollment and member modifications. - Manage work activities from MedForce application - key tool that drives work activity/tasks - Interface with other applications for research and, where applicable, updating them with actions/outcomes of enrollment activity - Log work activity in Access database (task-start, type of activity, HIC number, task-stop, task-completion) and then proceed to next MedForce item in queue. Select Coordinators may also support on one or more of the following enrollment support functions: - Manage scanning of all member correspondence into Med Force application, which drives enrollment queue - Update Excel spreadsheets to track workflow of various special assigned projects - Those demonstrating strong knowledge of enrollment practices will support Outbound Enrollment Verification member calls

Qualifications

Experience: - Understanding of Center for Medicare/Medicaid Services (CMS) guidelines for Medicare Part D enrollment processes or previous work experience in regulatory environment - Understanding of basic healthcare terminology and definitions, such as HIPAA and JACHO. - Basic to intermediate skills in MS Excel, MS Word and Outlook are a plus; ability to create and update Excel spreadsheets.

Additional Information

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