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Queue Jobs (NOW HIRING)

MANTECH

Queue Coordinator

Annapolis Junction, MD · On-site

$20.25 - $25.50/hr

MANTECH seeks an experienced and passionate, career and customer-oriented Queue Coordinator to join our team in Annapolis Junction, MD or San Antonio, TX . SHIFT--Monday - Friday 6 am - 2 pm ET/ 5 am ...

MANTECH

Queue Coordinator

Annapolis Junction, MD · On-site

$20.25 - $25.50/hr

MANTECH seeks an experienced and passionate, career and customer-oriented Queue Coordinator to join our team in Annapolis Junction, MD or San Antonio, TX . SHIFT--Monday - Friday 6 am - 2 pm ET/ 5 am ...

Stefanini, Inc

$100 - $125/hr

Job DetailsInformation Technology IBM MQ (Message Queue) Administrator Richmond, VA Posted: 8/12/2026 Job ID#: 64630 Job Category: Information Technology Position Type: Contract Duration: Long-Term ...

AURA

Assistant Queue Observer

Tucson, AZ · On-site

$53K - $65K/yr

We are seeking an Assistant Queue Observer to support operations of the NEID spectrograph, a state-of-the-art instrument designed to detect and characterize exoplanets through ultra-precise radial ...

New

NSF NOIRLab

Assistant Queue Observer

Tucson, AZ · On-site

We are seeking an Assistant Queue Observer to support operations of the NEID spectrograph, a state-of-the-art instrument designed to detect and characterize exoplanets through ultra-precise radial ...

New

NSF's NOIRLab

Assistant Queue Observer

Tucson, AZ · On-site

$53K - $65K/yr

We are seeking an Assistant Queue Observer to support operations of the NEID spectrograph, a state-of-the-art instrument designed to detect and characterize exoplanets through ultra-precise radial ...

New

NSF NOIRLab

Assistant Queue Observer

Tucson, AZ · On-site

We are seeking an Assistant Queue Observer to support operations of the NEID spectrograph, a state-of-the-art instrument designed to detect and characterize exoplanets through ultra-precise radial ...

New

NOAO

Assistant Queue Observer

Tucson, AZ · On-site

We are seeking an Assistant Queue Observer to support operations of the NEID spectrograph, a state-of-the-art instrument designed to detect and characterize exoplanets through ultra-precise radial ...

New

Synergy ECP

Queue Manager

Columbia, MD · On-site

Queue Manager schedule is as follows: * Day 1: Sun-Thurs, 0600-1430 * Day 2: Tues-Sat, 0600-1430 * Swing 1: Sun-Thurs, 1400-2230 * Swing 2: Tues-Sat, 1400-2230 * Night 1: Sun-Thurs, 2200-0630 * Night ...

ManTech

Queue Coordinator

San Antonio, TX

$17.75 - $22.50/hr

MANTECH seeks an experienced and passionate, career and customer-oriented Queue Coordinator to join our team in Annapolis Junction, MD or San Antonio, TX . SHIFT-Monday - Friday 6 am - 2 pm ET/ 5 am ...

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How much do queue jobs pay per year?

As of Sep 7, 2026, the average yearly pay for queue in the United States is $45,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $53,500.00 per year, depending on experience, location, and employer.

What is a queue?

Queue jobs typically refer to positions where an individual manages or operates queues, which are lines or sequences of people or items waiting for a service. These roles are common in customer service, IT (such as managing job queues in computing), or operations environments. The main responsibility is to ensure that the queue runs efficiently, customers or tasks are attended to in order, and any issues are resolved promptly. In IT, a queue job may involve managing tasks that are waiting to be processed by a system. Successful queue management helps improve workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a queue manager?

To thrive as a Queue Manager, you need strong organizational skills, attention to detail, and experience in workflow or operations management, often supported by a relevant degree or experience in logistics or customer service. Familiarity with queue management systems, scheduling software, and possibly CRM platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure set outstanding candidates apart. These skills ensure efficient service delivery, minimize wait times, and enhance the overall customer experience in busy environments.

What are some common challenges faced by professionals working in a queue management role, and how can they be addressed?

Professionals in queue management roles often face challenges such as handling high volumes of customer requests, maintaining efficient service flow, and quickly resolving bottlenecks or technical issues. To address these challenges, it's important to utilize robust queue management systems, communicate clearly with both team members and customers, and remain adaptable during peak periods. Collaboration with IT and customer service teams ensures smooth operations, while ongoing training helps staff stay prepared for unexpected situations.

What is the difference between Queue vs Call Center Agent?

AspectQueueCall Center Agent
Primary RoleManage and organize customer requests or tasks in a systemHandle inbound or outbound customer calls, providing support or information
Required SkillsOrganizational skills, system knowledgeCommunication skills, customer service experience
Work EnvironmentTypically in a technical or administrative settingCall centers, customer service departments
CertificationsNot usually requiredCustomer service certifications may be preferred

While a Queue involves managing tasks or requests within a system, a Call Center Agent directly interacts with customers via phone. Both roles are essential in customer service operations but differ in daily responsibilities and skill requirements.

More about Queue jobs

What cities are hiring for Queue jobs?

Cities with the most Queue job openings:

What are the most commonly searched types of Queue jobs?

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What states have the most Queue jobs?

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What job categories do people searching Queue jobs look for?

The top searched job categories for Queue jobs are:

Queue jobs near you
Infographic showing various Queue job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $45,991 per year, or $22.1 per hour.

Assistant Queue Observer

Association Of Universities For Research In Astronomy

Tucson, AZ • On-site

Full-time

Retirement, PTO

Posted 3 days ago

New

Job description

Are you passionate about astronomy, observational science, and advanced instrumentation? Do you enjoy working at the intersection of science, technology, and discovery?

We are seeking an Assistant Queue Observer to support operations of the NEID spectrograph, a state-of-the-art instrument designed to detect and characterize exoplanets through ultra-precise radial velocity measurements. In this role, you will work directly with scientists, engineers, and observatory staff to execute observations, monitor instrument performance, support telescope operations, and help maximize the scientific impact of one of the world's premier astronomical facilities.

This is an exceptional opportunity for candidates with backgrounds in astronomy, physics, engineering, or related technical disciplines who want hands-on experience with cutting-edge astronomical instrumentation and scientific operations.

What you'll do

Scientific Observations & Instrument Operations

  • Execute queue-scheduled observations using the NEID spectrograph at the WIYN 3.5-meter Telescope.
  • Operate and monitor the NEID spectrograph and associated systems during scheduled observing shifts.
  • Perform nightly and daytime instrument calibrations.
  • Evaluate instrument performance through routine data quality checks and quick-look analysis.
  • Adjust observing plans in real time based on weather, telescope conditions, and scientific priorities.
  • Maintain detailed observing logs and documentation of instrument and system status.

Technical Operations & Troubleshooting

  • Support day and night operations of the NEID instrument and related subsystems.
  • Identify, troubleshoot, and help resolve technical issues affecting observations or instrument performance.
  • Participate in preventative maintenance and system upkeep activities.
  • Assist with engineering tests, commissioning activities, and scientific verification projects.
  • Collaborate with scientists and engineers on operational improvements and instrument development efforts.

Observatory Support

  • Cross-train in WIYN telescope operations.
  • Support additional observatory instrumentation through calibrations and user assistance.
  • Assist the Queue Coordinator with observing schedule development and observation tracking.
  • Contribute to projects that enhance observatory efficiency and scientific productivity.
What we're looking for 

Required qualifications

  • Bachelor's degree in Astronomy, Physics, Engineering, or a related scientific or technical discipline; or an equivalent combination of education and relevant experience.
  • Experience with astronomical observing, scientific instrumentation, laboratory systems, or other complex technical equipment.
  • Understanding of physics, astronomy, engineering, electronics, or closely related disciplines.
  • Strong analytical and problem-solving skills.
  • Ability to learn and operate sophisticated instrumentation and software systems.
  • Excellent written and verbal communication skills.
  • Demonstrated initiative, reliability, and attention to detail.
  • Ability to work effectively both independently and as part of a collaborative team.
  • Fluent in English.

Preferred Qualifications 

  • Professional experience operating telescopes, observatory systems, or scientific instrumentation.
  • Master's degree in Astronomy, Physics, Engineering, or a related field.
  • Experience with spectroscopic instrumentation or spectroscopic data analysis.
  • Programming experience in Linux/Unix environments and languages such as Python, Java, or Perl.
  • Experience with queue-scheduled observing programs.
  • Familiarity with astronomical data acquisition and reduction techniques.
Work Environment 

This position is ideal for individuals who enjoy a dynamic, hands-on scientific environment and are comfortable working nontraditional schedules in support of world-class research.

The successful candidate must:

  • Be willing to work approximately 10-14 nights per month at Kitt Peak National Observatory.
  • Be available to work weekends, holidays, and occasional extended shifts as operational needs require.
  • Be able to work at an elevation of approximately 6,800 feet.
  • Complete required safety training, including First Aid, CPR/AED, and other required certifications.
Why join us?

The NSF NOIRLab is the preeminent US national center for ground-based, nighttime optical and infrared astronomy. NOIRLab is a Federally Funded Research and Development Center (FFRDC) which operates as a matrix organization, providing services across a range of programs: Gemini, Rubin, MSO (CTIO and KPNO), and CSDC; with facilities in three geographic locations: Arizona, Chile and Hawai’i. The mission of NOIRLab is to enable breakthrough discoveries in astrophysics by developing and operating state-of-the-art ground-based observatories and providing data products and services for our community.

As an Assistant Queue Observer, you will play a direct role in enabling groundbreaking astronomical research and exoplanet discovery. You'll gain experience operating advanced astronomical instrumentation, collaborate with leading scientists and engineers, and contribute to observations that help answer some of the most compelling questions in modern astronomy.

If you're excited by observational astronomy, advanced instrumentation, and supporting scientific discovery, we'd love to hear from you.

Salary Range: $53,000 – $65,000 per year. The final salary will depend on skills, qualifications and experience.

AURA offers an excellent benefits package including paid time off and retirement plan contributions, competitive salary commensurate with experience, and a very attractive work environment. Details on benefits can be found at Benefits by Location - Aura Human Resources

Preference will be given to qualified internal candidates and qualified Native Americans living on or near the Tohono O'odham reservation.

How to Apply

This position will remain open until it is filled. 

Please use this link to apply: https://apply.workable.com/j/2FAD7179BB 

Individuals needing assistance with the employment process can request assistance here.

Apply