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Queue Jobs (NOW HIRING)

Beyond SOF

Queue Coordinator, Level 1

Fort George G Meade, MD · On-site

$22 - $27.75/hr

Level 1 Queue Coordinator Federal Data Systems is looking for a Level 1 Queue Coordinator that will be monitoring the queues and assigning tickets. Essential Job Functions * Verify correct routing of ...

Synergy ECP

Queue Manager

Columbia, MD · On-site

Queue Manager schedule is as follows: * Day 1: Sun-Thurs, 0600-1430 * Day 2: Tues-Sat, 0600-1430 * Swing 1: Sun-Thurs, 1400-2230 * Swing 2: Tues-Sat, 1400-2230 * Night 1: Sun-Thurs, 2200-0630 * Night ...

Synergy ECP

Queue Manager

Columbia, MD · On-site

Queue Manager schedule is as follows: * Day 1: Sun-Thurs, 0600-1430 * Day 2: Tues-Sat, 0600-1430 * Swing 1: Sun-Thurs, 1400-2230 * Swing 2: Tues-Sat, 1400-2230 * Night 1: Sun-Thurs, 2200-0630 * Night ...

queue.inc

Lead, Firmware Engineer

Newark, CA · Remote

About Us We're Queue, the world's first fully autonomous robotic pharmacy. We go from sealed wholesale bottles to filled, verified prescription vials with zero human involvement. We built Queue ...

queue.inc

Senior/Staff Firmware Engineer

Newark, CA · Remote

$122K - $161K/yr

About Us We're Queue, the world's first fully autonomous robotic pharmacy. We go from sealed wholesale bottles to filled, verified prescription vials with zero human involvement. We built Queue ...

queue.inc

Head of Embedded Systems

Newark, CA · Remote

About Us We're Queue, the world's first fully autonomous robotic pharmacy. We go from sealed wholesale bottles to filled, verified prescription vials with zero human involvement. We built Queue ...

queue.inc

Lead, Electrical Engineer

Newark, CA · Remote

$163K - $170K/yr

About Us We're Queue, the world's first fully autonomous robotic pharmacy. We go from sealed wholesale bottles to filled, verified prescription vials with zero human involvement. We built Queue ...

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How much do queue jobs pay per year?

As of Jul 6, 2026, the average yearly pay for queue in the United States is $45,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $53,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in a queue management role, and how can they be addressed?

Professionals in queue management roles often face challenges such as handling high volumes of customer requests, maintaining efficient service flow, and quickly resolving bottlenecks or technical issues. To address these challenges, it's important to utilize robust queue management systems, communicate clearly with both team members and customers, and remain adaptable during peak periods. Collaboration with IT and customer service teams ensures smooth operations, while ongoing training helps staff stay prepared for unexpected situations.

What are queue jobs?

Queue jobs typically refer to positions where an individual manages or operates queues, which are lines or sequences of people or items waiting for a service. These roles are common in customer service, IT (such as managing job queues in computing), or operations environments. The main responsibility is to ensure that the queue runs efficiently, customers or tasks are attended to in order, and any issues are resolved promptly. In IT, a queue job may involve managing tasks that are waiting to be processed by a system. Successful queue management helps improve workflow and customer satisfaction.

What skill pays $100 an hour?

In roles related to the job title Queue, high-paying skills often include advanced technical expertise such as software development, data analysis, or specialized IT certifications. Professionals with these skills can command rates of $100 or more per hour, especially in consulting or freelance work. Building proficiency in these areas and gaining relevant experience can increase earning potential.

What is a job queue?

A job queue is a system that manages and organizes tasks or jobs to be processed by a computer or server. It allows for efficient handling of multiple tasks by scheduling, prioritizing, and distributing work to resources such as processors or workers, often used in environments like data processing, web servers, and automation workflows.

What jobs pay 4000 a week without a degree?

Jobs that can pay around $4,000 a week without requiring a degree include skilled trades such as electricians, plumbers, and HVAC technicians, especially for those with experience and certifications. Sales roles like real estate agents or high-commission sales positions can also reach this income level with strong performance. These jobs often demand specialized skills, on-the-job training, or licensing but do not necessarily require a college degree.

What are the key skills and qualifications needed to thrive as a Queue Manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, attention to detail, and experience in workflow or operations management, often supported by a relevant degree or experience in logistics or customer service. Familiarity with queue management systems, scheduling software, and possibly CRM platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure set outstanding candidates apart. These skills ensure efficient service delivery, minimize wait times, and enhance the overall customer experience in busy environments.

What is the difference between Queue vs Call Center Agent?

AspectQueueCall Center Agent
Primary RoleManage and organize customer requests or tasks in a systemHandle inbound or outbound customer calls, providing support or information
Required SkillsOrganizational skills, system knowledgeCommunication skills, customer service experience
Work EnvironmentTypically in a technical or administrative settingCall centers, customer service departments
CertificationsNot usually requiredCustomer service certifications may be preferred

While a Queue involves managing tasks or requests within a system, a Call Center Agent directly interacts with customers via phone. Both roles are essential in customer service operations but differ in daily responsibilities and skill requirements.

What is a queue job description?

A queue job involves managing and processing tasks or requests that are organized in a sequence, often using queue management systems or software. These roles typically require skills in data handling, attention to detail, and familiarity with tools like message brokers or task schedulers. Queue jobs are common in IT, customer service, and manufacturing environments where efficient task flow is essential.
More about Queue jobs
What cities are hiring for Queue jobs? Cities with the most Queue job openings:
What are the most commonly searched types of Queue jobs? The most popular types of Queue jobs are:
What states have the most Queue jobs? States with the most job openings for Queue jobs include:
What job categories do people searching Queue jobs look for? The top searched job categories for Queue jobs are:
Queue jobs near you
Infographic showing various Queue job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $45,991 per year, or $22.1 per hour.
ServiceNow Queue Manager

ServiceNow Queue Manager

Future Tech Enterprise, Inc.

Fort Lauderdale, FL • On-site

$26 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Future Tech Enterprise, a leader in IT fulfillment and lifecycle solutions, is seeking a ServiceNow Queue Manager to oversee and manage ServiceNow ticket workflows related to computer fulfillment, returns, and asset lifecycle tracking for key enterprise clients. This role bridges the gap between customer ServiceNow environments and Future Tech's internal ERP system, ensuring operational excellence, data integrity, and SLA compliance across every phase of the fulfillment lifecycle.
**Please Note** This is NOT a developer role **
The ServiceNow Queue Manager will work closely with Program Managers, Inside Sales, Depot Operations, and Customer Stakeholders to provide accurate, timely, and customer-aligned execution across all ServiceNow-related tasks. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is passionate about process improvement and system integration.
This is a Fort Lauderdale based on-site position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO.
This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required.
Key Responsibilities
ServiceNow Ticket Management
  • Monitor and manage all incoming and active ServiceNow tickets related to computer procurement, deployment, returns, and asset support.
  • Serve as the first-line operations interface between customers' ServiceNow environments and Future Tech internal systems.
  • Coordinate ticket fulfillment timelines to meet or exceed defined SLAs and customer expectations.
  • Escalate workflow blockers or inconsistencies to appropriate stakeholders, including the customer's ITSM owner, internal IT support, and the Program Manager.
  • Proactively resolve or route misclassified or incomplete tickets for correction to ensure continuity of service.
  • Collaborate with the Program Manager to review SLA compliance reports, backlog risks, and performance KPIs on a regular cadence.
Returns Queue Oversight
  • Oversee the ServiceNow Returns Queue and asset record management tasks.
  • Validate returned equipment against asset tags, serial numbers, and customer-owned configurations to ensure integrity.
  • Cross-reference returned asset data with Future Tech's ERP system and the customer's CMDB (Configuration Management Database).
  • Validate ownership status and warranty coverage before final disposition.
  • Implement quality assurance controls to mitigate inaccuracies arising from limitations or ServiceNow field constraints.
Inventory Control and Lifecycle Tracking
  • Track device movements throughout the entire lifecycle-from procurement to fulfillment, returns, redeployment, and disposition.
  • Leverage reporting capabilities for visibility across inventory locations, statuses, and shipment flows.
  • Ensure in-transit and depot inventory is reflected accurately in internal systems and customer dashboards.
Continuous Improvement & Process Feedback
  • Provide ongoing feedback to Future Tech and customer teams on ServiceNow system optimization opportunities.
  • Document and recommend changes to reduce manual interventions, accelerate ticket handling, and align workflows between platforms.
  • Stay informed of all changes to customer ServiceNow workflows, field configurations, and automation scripts that may impact fulfillment procedures.
  • Train team members and document SOPs (standard operating procedures) for ServiceNow queue responsibilities.
Qualifications Required:
  • 3+ years of hands-on experience with ServiceNow (ITSM, Asset Management, or Fulfillment modules).
  • Familiarity with ERP systems and asset tracking/inventory platforms.
  • Strong understanding of IT fulfillment, device lifecycle processes, and asset returns management.
  • Proven ability to work cross-functionally with program management, IT, sales, and warehouse teams.
  • Experience with SLA monitoring, reporting, and issue escalation protocols.
  • Exceptional attention to detail and process accuracy.
  • Intermediate Excel skills for custom reporting and dashboard creation.
  • Strong communication skills, including stakeholder updates and documentation creation.
  • This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required.
Why Join Future Tech
  • Influence the future of a rapidly evolving enterprise technology leader.
  • Collaborate with industry giants and public sector innovators to co-create impactful solutions.
  • Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation.
About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.
#LI-onsite #FutureTechJobs #LI-SG1
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

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