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Bank Teller Member Service Representative Jobs (NOW HIRING)

L AND N CREDIT UNION

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Teller/Member Services

Birmingham, AL · On-site

$28K - $42K/yr

The Teller/Member Service Representative is responsible for delivering exceptional member service while performing a wide range of teller and member service functions. This position processes member ...

L AND N CREDIT UNION

Be Seen First

Teller/Member Services

Birmingham, AL · On-site

$28K - $42K/yr

The Teller/Member Service Representative is responsible for delivering exceptional member service while performing a wide range of teller and member service functions. This position processes member ...

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Bank Teller Member Service Representative information

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How much do bank teller member service representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for bank teller member service representative in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.71 per hour, depending on experience, location, and employer.

What is a bank teller member service representative?

Bank Teller Member Service Representatives are frontline employees at banks or credit unions who assist customers with a variety of financial transactions and account services. Their duties typically include processing deposits and withdrawals, answering questions about accounts, resolving customer issues, and promoting bank products and services. They play a key role in providing excellent customer service, ensuring the accuracy of transactions, and maintaining the security of customer information. These professionals often work directly with the public and are essential to the daily operations of financial institutions.

What are the key skills and qualifications needed to thrive as a bank teller member service representative?

To thrive as a Bank Teller Member Service Representative, you need strong numerical skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and customer relationship management (CRM) tools is important. Excellent interpersonal skills, problem-solving abilities, and professionalism help you build trust and resolve customer inquiries effectively. These competencies are essential for ensuring accurate transactions, maintaining customer satisfaction, and upholding the financial institution's reputation.

How does a bank teller member service representative typically collaborate with other departments within a bank?

Bank Teller Member Service Representatives frequently work with colleagues from other departments, such as loan officers, branch managers, and customer service teams. Collaboration often involves referring customers to specialized services, addressing account discrepancies, or assisting with compliance and security protocols. Effective communication and teamwork are essential, as tellers play a central role in ensuring smooth customer experiences and supporting broader branch operations. This cross-functional collaboration also offers opportunities to learn about other banking roles, which can be valuable for career growth within the organization.

What is the difference between Bank Teller Member Service Representative vs Customer Service Representative?

AspectBank Teller Member Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma; some banks require certificationsHigh school diploma; varies by industry
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, various industries
Employer & IndustryFinancial services, bankingMultiple industries including retail, telecom, finance
Common Search & ComparisonYesNo

Bank Teller Member Service Representatives primarily work in banks, handling transactions and customer inquiries related to banking services. Customer Service Representatives work across various industries, providing support and assistance to customers. While both roles involve customer interaction, the bank teller role is specialized in financial transactions within banking environments.

What does a bank teller member service representative do at a bank?

A bank teller member service representative handles customer transactions such as deposits, withdrawals, and check cashing. They also assist with account inquiries, promote bank products, and ensure accurate record-keeping using banking software. Strong communication skills and attention to detail are essential for this role.
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Bank Teller Member Service Representative jobs near you
Infographic showing various Bank Teller Member Service Representative job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,027 per year, or $17.8 per hour.

Member Service Representative / Bank Teller

Saint Joseph, MO • On-site

Holy Rosary Credit Union
See more jobs at Holy Rosary Credit Unionexternal

$16 - $18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Member Service Representative | Bank Teller

Are you fluent in Spanish and English and have a passion for helping people achieve financial stability?

Do you have an empathic presence and make decisions quickly while in a Customer Service role?

Is a strength of yours resolving technical challenges and handling multiple banking software?

If so, please click "Apply" now!

Oportunidad de carrera gratificante! Eres una persona emp tica y fluida en ingl s y espa ol (presencialmente, por tel fono, en video y por escrito)? Si es as , nete a nuestro equipo como Representante de Servicio al Cliente!

What do you stand to gain?

  • Starting pay is $16 - $18 per hour
  • Make a difference in local lives!
  • Heartwarming environment, birthday celebrations, and a team that treats you like family
  • Exposure to lots of training and career growth opportunities
  • Medical, dental, and vision insurance
  • 401k plan with matching, PTO, and paid holidays

This role involves:

Being a Member Service Representative at Holy Rosary Credit Union (HRCU), you will create a positive and timely experience for clients (in person, by phone, and by video banking) who need assistance. You will provide information both in Spanish and English concerning our products and services, ensuring the highest quality of service while complying with all HRCU policies and regulations.

You will take charge of:

  • Open/close/verify accounts, process/accept applications, process stop payments, order cards, and answer customer questions
  • Maintain accurate transactional records
  • Assist members with remote access and process wire transfers
  • Cross-sell credit union products and services
  • Continuously check member service voicemail and reply to these calls accordingly

Key requirements for success:

  • Must be bilingual English/Spanish speaking both written and verbal
  • Customer Service experience (bank teller or call center is a bonus)
  • Tech savvy handling multiple banking software and Microsoft Office
  • Ability to work 40 hours a week (including Saturdays)
  • A High School Diploma or GED is required

Holy Rosary Credit Union is an Equal Opportunity Employer.

Keywords: Bank teller, customer service, call center, member service representative, bilingual, Spanish, English, communication, professionalism, banking, credit union, banking software, Microsoft Office #ZR