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Bank Teller Member Service Representative Jobs (NOW HIRING)

L AND N CREDIT UNION

Teller/Member Services

Birmingham, AL · On-site

$28K - $42K/yr

The Teller/Member Service Representative is responsible for delivering exceptional member service while performing a wide range of teller and member service functions. This position processes member ...

L AND N CREDIT UNION

Teller/Member Services

Birmingham, AL · On-site

$28K - $42K/yr

The Teller/Member Service Representative is responsible for delivering exceptional member service while performing a wide range of teller and member service functions. This position processes member ...

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Bank Teller Member Service Representative information

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How much do bank teller member service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for bank teller member service representative in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.71 per hour, depending on experience, location, and employer.

What is a bank teller member service representative?

Bank Teller Member Service Representatives are frontline employees at banks or credit unions who assist customers with a variety of financial transactions and account services. Their duties typically include processing deposits and withdrawals, answering questions about accounts, resolving customer issues, and promoting bank products and services. They play a key role in providing excellent customer service, ensuring the accuracy of transactions, and maintaining the security of customer information. These professionals often work directly with the public and are essential to the daily operations of financial institutions.

How does a bank teller member service representative typically collaborate with other departments within a bank?

Bank Teller Member Service Representatives frequently work with colleagues from other departments, such as loan officers, branch managers, and customer service teams. Collaboration often involves referring customers to specialized services, addressing account discrepancies, or assisting with compliance and security protocols. Effective communication and teamwork are essential, as tellers play a central role in ensuring smooth customer experiences and supporting broader branch operations. This cross-functional collaboration also offers opportunities to learn about other banking roles, which can be valuable for career growth within the organization.

What are the key skills and qualifications needed to thrive as a bank teller member service representative?

To thrive as a Bank Teller Member Service Representative, you need strong numerical skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and customer relationship management (CRM) tools is important. Excellent interpersonal skills, problem-solving abilities, and professionalism help you build trust and resolve customer inquiries effectively. These competencies are essential for ensuring accurate transactions, maintaining customer satisfaction, and upholding the financial institution's reputation.

What is the difference between Bank Teller Member Service Representative vs Customer Service Representative?

AspectBank Teller Member Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma; some banks require certificationsHigh school diploma; varies by industry
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, various industries
Employer & IndustryFinancial services, bankingMultiple industries including retail, telecom, finance
Common Search & ComparisonYesNo

Bank Teller Member Service Representatives primarily work in banks, handling transactions and customer inquiries related to banking services. Customer Service Representatives work across various industries, providing support and assistance to customers. While both roles involve customer interaction, the bank teller role is specialized in financial transactions within banking environments.

More about Bank Teller Member Service Representative jobs
What cities are hiring for Bank Teller Member Service Representative jobs? Cities with the most Bank Teller Member Service Representative job openings:
What job categories do people searching Bank Teller Member Service Representative jobs look for? The top searched job categories for Bank Teller Member Service Representative jobs are:
Bank Teller Member Service Representative jobs near you
Infographic showing various Bank Teller Member Service Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,027 per year, or $17.8 per hour.

Member Service Representative (Bank Teller)

Granite Credit Union

American Fork, UT • On-site

$16/hr

Full-time

Retirement

Posted 8 days ago

Job description

Granite Credit Union is looking to hire a full-time Bilingual Universal Bank Teller (Member Service Representative) with a can-do attitude to work at various locations in Utah County. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established but growing local company in an essential industry? If so, please read on!

This full-time Teller position starts at a competitive wage based on experience. You would also be eligible for fantastic benefits, including major paid holidays (including your birthday), a great 401K plan where the company contributes to all employees and matches your contribution, opportunities to volunteer at local school districts, tuition assistance, discounted loan rates, lifestyle wellness reimbursement (reimbursement for things to relax you, from video games to camping gear), and a savings product that has a much higher interest rate for employees only. If this sounds like the right opportunity for you, apply today!


ABOUT GRANITE CREDIT UNION

Since 1935, we've been serving as a reliable financial service for our community. We were founded by teachers and like teachers, we try to ask the right question to get our members the right answers. We are part of our members' financial success and we take pride in that our members look to us as financial experts. We work hard every day to meet their expectations and give quality services.

Our team is filled with professionals who bring the attitude, skills, and smiles that get things done. For our amazing team, we offer classic benefits, but also try to maintain our relaxed and happy work environment. We are like a family and we are always willing to help each other as well as provide opportunities for growth and advancement. We're looking for more to join the team!


A DAY IN THE LIFE OF A Member Service Representative

As a Member Service Representative for Granite Credit Union, you are responsible for providing a variety of paying and receiving functions. This includes processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. You balance each day's transactions and verify cash totals. With great attention to detail, you perform other specific assigned side-jobs and assist other Bank Tellers with a variety of duties. You will quickly learn to open new accounts and consult with clients on loan applications. You punctually attend meetings, interact with clients, and keep your workspace clean and organized. You use your customer service skills and ensure members are promptly and professionally served, as well as make sure their information is secure and confidential. You feel great every day, seeing how much you help clients with their finances!


QUALIFICATIONS FOR A Member Service Representative

  • High School Diploma or equivalent
  • Cash handling experience preferred
  • Bilingual proficiency in English and Spanish is required
  • Good math skills
  • Customer service skills

Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this customer service position!


READY TO JOIN OUR FINANCIAL TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this credit union job in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Granite Federal Credit Union is an Affirmative Action/Equal Opportunity Employer, including individuals with disabilities and veterans. Upon request, reasonable accommodations to the application and/or interview process will be provided.


Job Posted by ApplicantPro