Responsible for various tasks, including processing incoming mail, providing internal support, managing Phone Co processing, handling phone queue responsibilities, addressing web-related inquiries ...
Responsible for various tasks, including processing incoming mail, providing internal support, managing Phone Co processing, handling phone queue responsibilities, addressing web-related inquiries ...
Strong understanding of Helpdesk queue management, phone coverage needs, and handoffs to other teams. * Able to balance multiple priorities while keeping the queue healthy. * Quality & Consistency
Strong understanding of Helpdesk queue management, phone coverage needs, and handoffs to other teams. * Able to balance multiple priorities while keeping the queue healthy. * Quality & Consistency
Strong understanding of Helpdesk queue management, phone coverage needs, and handoffs to other teams. * Able to balance multiple priorities while keeping the queue healthy. * Quality & Consistency
Strong understanding of Helpdesk queue management, phone coverage needs, and handoffs to other teams. * Able to balance multiple priorities while keeping the queue healthy. * Quality & Consistency
โข Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue processing, MuleSoft integration, and document generation tools. โข Resource ...
โข Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue processing, MuleSoft integration, and document generation tools. โข Resource ...
Senior Java Developer
$54.75 - $69.75/hr
Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue processing, MuleSoft integration, and document generation tools. Complete ...
Quick apply
Senior Java Developer
$54.75 - $69.75/hr
Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue processing, MuleSoft integration, and document generation tools. Complete ...
Senior Java Developer
$54.75 - $69.75/hr
Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue processing, MuleSoft integration, and document generation tools. Complete ...
Senior Java Developer
$54.75 - $69.75/hr
Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue processing, MuleSoft integration, and document generation tools. Complete ...
Senior Java Developer
Indianapolis, IN ยท On-site
$54.75 - $69.75/hr
Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue processing, MuleSoft integration, and document generation tools. Complete ...
Senior Java Developer
Indianapolis, IN ยท On-site
$54.75 - $69.75/hr
Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue processing, MuleSoft integration, and document generation tools. Complete ...
IN-DCS-Senior Java Developer
Indianapolis, IN ยท On-site
$54.75 - $69.75/hr
Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue processing, MuleSoft integration, and document generation tools. Complete ...
IN-DCS-Senior Java Developer
Indianapolis, IN ยท On-site
$54.75 - $69.75/hr
Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue processing, MuleSoft integration, and document generation tools. Complete ...
Queue Management: Monitor the support queue throughout the day to ensure tickets are moving forward and nothing is stalled or missed. * Issue Documentation: Capture detailed notes on each ticket ...
Queue Management: Monitor the support queue throughout the day to ensure tickets are moving forward and nothing is stalled or missed. * Issue Documentation: Capture detailed notes on each ticket ...
Senior Java Developer
$54.75 - $69.75/hr
IN-DCS Duration: 1 Year Hybrid Job (work onsite 3 days per week and 2 days remote) Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue ...
Senior Java Developer
$54.75 - $69.75/hr
IN-DCS Duration: 1 Year Hybrid Job (work onsite 3 days per week and 2 days remote) Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue ...
Senior Java Developer
Indianapolis, IN ยท On-site
$54.75 - $69.75/hr
IN-DCS Duration: 1 Year Hybrid Job (work onsite 3 days per week and 2 days remote) Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue ...
Quick apply
Senior Java Developer
Indianapolis, IN ยท On-site
$54.75 - $69.75/hr
IN-DCS Duration: 1 Year Hybrid Job (work onsite 3 days per week and 2 days remote) Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue ...
Java Developer
$48.75 - $63/hr
Implementing event-driven and queue-based asynchronous processing using technologies such as AS400 Data Queues, Kafka, RabbitMQ, or AWS SQS. * Resource must have hands-on experience deploying Java ...
Java Developer
$48.75 - $63/hr
Implementing event-driven and queue-based asynchronous processing using technologies such as AS400 Data Queues, Kafka, RabbitMQ, or AWS SQS. * Resource must have hands-on experience deploying Java ...
IN-DCS-Senior Java Developer (802301)
Indianapolis, IN ยท On-site
$54.75 - $69.75/hr
Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue processing, MuleSoft integration, and document generation tools. Complete ...
IN-DCS-Senior Java Developer (802301)
Indianapolis, IN ยท On-site
$54.75 - $69.75/hr
Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue processing, MuleSoft integration, and document generation tools. Complete ...
Key Private Bank Client Relationship Associate
South Bend, IN ยท On-site
$25 - $38.46/hr
Adopt and fully leverage centralized service task queue (Salesforce Task Queue) to direct service-related work away from field and to Client Service Associates. This includes submitting service tasks ...
Key Private Bank Client Relationship Associate
South Bend, IN ยท On-site
$25 - $38.46/hr
Adopt and fully leverage centralized service task queue (Salesforce Task Queue) to direct service-related work away from field and to Client Service Associates. This includes submitting service tasks ...
Key Private Bank Client Relationship Associate
$25 - $38.46/hr
Adopt and fully leverage centralized service task queue (Salesforce Task Queue) to direct service-related work away from field and to Client Service Associates. This includes submitting service tasks ...
Key Private Bank Client Relationship Associate
$25 - $38.46/hr
Adopt and fully leverage centralized service task queue (Salesforce Task Queue) to direct service-related work away from field and to Client Service Associates. This includes submitting service tasks ...
Purchasing Assistant
Middlebury, IN ยท On-site
$17 - $22/hr
Maintain invoice queue * Handle product returns * Chemical reports * Maintain CARB book * Issue POs to vendors * Other duties assigned Qualifications * Basic Computer Knowledge * Microsoft Office ...
Purchasing Assistant
Middlebury, IN ยท On-site
$17 - $22/hr
Maintain invoice queue * Handle product returns * Chemical reports * Maintain CARB book * Issue POs to vendors * Other duties assigned Qualifications * Basic Computer Knowledge * Microsoft Office ...
IT Service Desk - Part Time
Indianapolis, IN ยท On-site
$15/hr
Incoming requests will come in through phone queue (primary) and ServiceNow platform (secondary). Candidates can expect high phone traffic volume during peak hours of the day and semester and will be ...
New
IT Service Desk - Part Time
Indianapolis, IN ยท On-site
$15/hr
Incoming requests will come in through phone queue (primary) and ServiceNow platform (secondary). Candidates can expect high phone traffic volume during peak hours of the day and semester and will be ...
New
Incoming requests will come in through phone queue (primary) and ServiceNow platform (secondary). Candidates can expect high phone traffic volume during peak hours of the day and semester and will be ...
New
Incoming requests will come in through phone queue (primary) and ServiceNow platform (secondary). Candidates can expect high phone traffic volume during peak hours of the day and semester and will be ...
New
Senior Customer Repair and Intake Specialist
Batesville, IN ยท On-site
$54K - $74K/yr
The position also provides support to customers via phone and email, including working within a call queue environment to manage incoming inquiries. This is a full-time position based in Batesville ...
Senior Customer Repair and Intake Specialist
Batesville, IN ยท On-site
$54K - $74K/yr
The position also provides support to customers via phone and email, including working within a call queue environment to manage incoming inquiries. This is a full-time position based in Batesville ...
Senior Customer Repair and Intake Specialist
Batesville, IN ยท On-site
$54K - $74K/yr
The position also provides support to customers via phone and email, including working within a call queue environment to manage incoming inquiries. This is a full-time position based in Batesville ...
Senior Customer Repair and Intake Specialist
Batesville, IN ยท On-site
$54K - $74K/yr
The position also provides support to customers via phone and email, including working within a call queue environment to manage incoming inquiries. This is a full-time position based in Batesville ...
Queue information
See Indiana salary details
$13.3K - $17.8K
6% of jobs
$17.8K - $22.3K
0% of jobs
$22.3K - $26.8K
0% of jobs
$26.8K - $31.3K
8% of jobs
$31.3K - $35.8K
2% of jobs
$38.8K is the 25th percentile. Wages below this are outliers.
$35.8K - $40.3K
13% of jobs
The median wage is $44.1K / yr.
$40.3K - $44.8K
25% of jobs
$44.8K - $49.3K
18% of jobs
$50.2K is the 75th percentile. Wages above this are outliers.
$49.3K - $53.8K
16% of jobs
$53.8K - $58.3K
8% of jobs
$58.3K - $62.8K
4% of jobs
$13.3K
$43.8K
$62.8K
How much do queue jobs pay per year?
What jobs pay 2000 a day?
What are some common challenges faced by professionals working in a queue management role, and how can they be addressed?
What are queue jobs?
What is a job queue?
What are the key skills and qualifications needed to thrive as a Queue Manager, and why are they important?
What are the 4 types of queues?
What is the difference between Queue vs Call Center Agent?
| Aspect | Queue | Call Center Agent |
|---|---|---|
| Primary Role | Manage and organize customer requests or tasks in a system | Handle inbound or outbound customer calls, providing support or information |
| Required Skills | Organizational skills, system knowledge | Communication skills, customer service experience |
| Work Environment | Typically in a technical or administrative setting | Call centers, customer service departments |
| Certifications | Not usually required | Customer service certifications may be preferred |
While a Queue involves managing tasks or requests within a system, a Call Center Agent directly interacts with customers via phone. Both roles are essential in customer service operations but differ in daily responsibilities and skill requirements.
What is a queue job description?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
AAA Hoosier Motor Club rating
5.8
Based on 9 frontline employees who took The Breakroom Quiz
246th of 261 rated insurance
Job description
Since its creation in 1902, AAA has become one of North America's largest membership organizations. Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about AAA Hoosier offers, visit Hoosier.aaa.com.
Here's What is in it for YOU:
- A company culture that provides training and learning opportunities.
- A brand that you can be proud to be part of.
- A culture that will challenge you to be your best.
- Health / Dental / Vision benefits.
- Paid Time Off.
- Paid Holidays.
- Corporate Incentive Plan (CIP)
- Company provided LTD & Basic Life Insurance.
- Service Anniversary Recognition.
- Free AAA Plus Membership.
- Generous 401k w/ company match.
- Company provided HSA dollars.
Position Summary:
As a Member Experience Coordinator, you will play a crucial role in ensuring the overall data integrity, collection, and maintenance of membership records. Responsible for various tasks, including processing incoming mail, providing internal support, managing Phone Co processing, handling phone queue responsibilities, addressing web-related inquiries, and overseeing membership transfers in and out of Hoosier Territory through MITA.
Duties and Responsibilities:
1. Processing Incoming Mail:
โข Manage Direct Mail Responses efficiently.
โข Manage Address Changes, Undeliverable, and Returned Mail.
โข Handle Member Correspondence effectively.
2. Internal Support:
โข Answer procedural questions from branch staff.
โข Provide technical support for Connect Suite.
โข Respond to inquiries via memberrecords@aaahoosier.com.
3. Phone Queue:
โข Inbound Queue: Process new member joins.
โข Manage billing inquiries and change requests with accuracy and professionalism.
โข Process Cancellation Requests, ensuring a thorough understanding of member concerns and focusing on retention.
4. Outbound Queue: Member outreach.
โข Support existing Member Retention efforts.
5. Web:
โข Respond to Contact Us requests and engage in Chat via AAA.com.
โข Address Changes, Duplicate Card Requests, and Account Login assistance.
6. MITA (Membership Information Transfer Application):
โข Manage membership transfers in and out of Hoosier Territory.
7. Perform other duties as requested by management.
Education and/or Experience Requirements:
High school diploma or general education degree (GED); plus, one year of inside sales, data management, or customer service experience is preferred.
Connect with AAA Hoosier:
Facebook:
www.facebook.com/aaahoosier
Company Website:
www.hoosier.aaa.com
About AAA Hoosier Motor Club
Sourced by ZipRecruiter
Industry
Personal services
Company size
201 - 500 Employees
Headquarters location
Indianapolis, IN, US
Year founded
1902