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Queue Jobs in Indiana (NOW HIRING)

Collector

South Bend, IN · On-site

$16.75 - $22.25/hr

This role involves learning the collections process, working through a structured queue of accounts adhering to laws and regulations. The incumbent assists members in making payment arrangements ...

Collector

South Bend, IN · On-site

$16.75 - $22.25/hr

This role involves learning the collections process, working through a structured queue of accounts adhering to laws and regulations. The incumbent assists members in making payment arrangements ...

Collector

South Bend, IN · On-site

$16.75 - $22.25/hr

This role involves learning the collections process, working through a structured queue of accounts adhering to laws and regulations. The incumbent assists members in making payment arrangements ...

Senior Java Developer

Indianapolis, IN

$54.75 - $69.75/hr

Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue processing, MuleSoft integration, and document generation tools. Complete ...

Senior Java Developer

Indianapolis, IN · On-site

$54.75 - $69.75/hr

Implementing event-driven and queue-based asynchronous processing using technologies such as AS400 Data Queues, Kafka, RabbitMQ, or AWS SQS. * Resource must have hands-on experience deploying Java ...

HIM Tech

Washington, IN · On-site

$14.25 - $17.25/hr

Manages Fax-in Queue. Qualifications * High School graduate or equivalent. * Two or more years of previous similar hospital experience. * RHIT preferred.

Customer Claims Specialist

Fishers, IN · On-site

$15.25 - $20.25/hr

Additionally, the CCS will be fully trained in all facets of unlimited customer support / call queue and will float between the two roles depending on where they are needed the most. Crew ...

IN-DCS-Senior Java Developer

Indianapolis, IN · On-site

$50.25 - $64/hr

... queue-based asynchronous processing using technologies such as AS400 Data Queues, Kafka, RabbitMQ, or AWS SQS. • Resource must have hands-on experience deploying Java-based applications to AWS ...

$16.25 - $21.50/hr

Essential Functions Manages work queue, aging lists, and claims correspondence to assure accurate and timely payment of accounts. Verifies completeness and accuracy of billing data and revises any ...

Senior Java Developer

Indianapolis, IN · On-site

$54.75 - $69.75/hr

The ideal candidate will have hands-on experience developing enterprise-grade backend applications, designing scalable APIs, implementing asynchronous queue-based processing, and deploying ...

We are an urgent care clinic with cloud-based electronic medical records and an online queue system. Key Responsibilities * Veterinarian's role in the Clinic is a position of leadership, trust, and ...

JOB SUMMARY Experienced Java developer with expertise in Spring Boot, REST API development, batch processing, event-driven queue processing, MuleSoft integration, and document generation tools. Key ...

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Showing results 1-20

Queue information

What is a queue?

Queue jobs typically refer to positions where an individual manages or operates queues, which are lines or sequences of people or items waiting for a service. These roles are common in customer service, IT (such as managing job queues in computing), or operations environments. The main responsibility is to ensure that the queue runs efficiently, customers or tasks are attended to in order, and any issues are resolved promptly. In IT, a queue job may involve managing tasks that are waiting to be processed by a system. Successful queue management helps improve workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a queue manager?

To thrive as a Queue Manager, you need strong organizational skills, attention to detail, and experience in workflow or operations management, often supported by a relevant degree or experience in logistics or customer service. Familiarity with queue management systems, scheduling software, and possibly CRM platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure set outstanding candidates apart. These skills ensure efficient service delivery, minimize wait times, and enhance the overall customer experience in busy environments.

What are some common challenges faced by professionals working in a queue management role, and how can they be addressed?

Professionals in queue management roles often face challenges such as handling high volumes of customer requests, maintaining efficient service flow, and quickly resolving bottlenecks or technical issues. To address these challenges, it's important to utilize robust queue management systems, communicate clearly with both team members and customers, and remain adaptable during peak periods. Collaboration with IT and customer service teams ensures smooth operations, while ongoing training helps staff stay prepared for unexpected situations.

What is the difference between Queue vs Call Center Agent?

AspectQueueCall Center Agent
Primary RoleManage and organize customer requests or tasks in a systemHandle inbound or outbound customer calls, providing support or information
Required SkillsOrganizational skills, system knowledgeCommunication skills, customer service experience
Work EnvironmentTypically in a technical or administrative settingCall centers, customer service departments
CertificationsNot usually requiredCustomer service certifications may be preferred

While a Queue involves managing tasks or requests within a system, a Call Center Agent directly interacts with customers via phone. Both roles are essential in customer service operations but differ in daily responsibilities and skill requirements.

What are the most commonly searched types of Queue jobs in Indiana?

The most popular types of Queue jobs in Indiana are:

What are popular job titles related to Queue jobs in Indiana?

For Queue jobs in Indiana, the most frequently searched job titles are:

Infographic showing various Queue job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Member Experience Coordinator

AAA Hoosier Motor Club

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


AAA Hoosier Motor Club rating

5.8

Company rating: 5.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

293rd of 309 rated insurance


Job description

ABOUT AAA HOOSIER:
Since its creation in 1902, AAA has become one of North America's largest membership organizations. Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about AAA Hoosier offers, visit Hoosier.aaa.com.
Here's What is in it for YOU:
  • A company culture that provides training and learning opportunities.
  • A brand that you can be proud to be part of.
  • A culture that will challenge you to be your best.
  • Health / Dental / Vision benefits.
  • Paid Time Off.
  • Paid Holidays.
  • Corporate Incentive Plan (CIP)
  • Company provided LTD & Basic Life Insurance.
  • Service Anniversary Recognition.
  • Free AAA Plus Membership.
  • Generous 401k w/ company match.
  • Company provided HSA dollars.

Position Summary:
As a Member Experience Coordinator, you will play a crucial role in ensuring the overall data integrity, collection, and maintenance of membership records. Responsible for various tasks, including processing incoming mail, providing internal support, managing Phone Co processing, handling phone queue responsibilities, addressing web-related inquiries, and overseeing membership transfers in and out of Hoosier Territory through MITA.
Duties and Responsibilities:
1. Processing Incoming Mail:
• Manage Direct Mail Responses efficiently.
• Manage Address Changes, Undeliverable, and Returned Mail.
• Handle Member Correspondence effectively.
2. Internal Support:
• Answer procedural questions from branch staff.
• Provide technical support for Connect Suite.
• Respond to inquiries via memberrecords@aaahoosier.com.
3. Phone Queue:
• Inbound Queue: Process new member joins.
• Manage billing inquiries and change requests with accuracy and professionalism.
• Process Cancellation Requests, ensuring a thorough understanding of member concerns and focusing on retention.
4. Outbound Queue: Member outreach.
• Support existing Member Retention efforts.
5. Web:
• Respond to Contact Us requests and engage in Chat via AAA.com.
• Address Changes, Duplicate Card Requests, and Account Login assistance.
6. MITA (Membership Information Transfer Application):
• Manage membership transfers in and out of Hoosier Territory.
7. Perform other duties as requested by management.
Education and/or Experience Requirements:
High school diploma or general education degree (GED); plus, one year of inside sales, data management, or customer service experience is preferred.
Connect with AAA Hoosier:
Facebook:
www.facebook.com/aaahoosier
Company Website:
www.hoosier.aaa.com

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