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Queue Manager Jobs in Indiana (NOW HIRING)

Salesforce, Inc.

Operations Manager

Indianapolis, IN · Remote

Portal & Queue Management: Proactively monitor federal portals for incoming Requests for Quotes (RFQs), manage order responses, and handle day-to-day program inquiries. * Contract Modification ...

Bostondynamics

Queue Management to reduce long running issues and drive KPI to manage the issues * Respond to Troubleshooting emails and chats in a timely and responsible manner * Document software incidents, bugs ...

Apidel Technologies

Senior Java Developer

Indianapolis, IN

$54.75 - $69.75/hr

Implementing event-driven and queue-based asynchronous processing using technologies such as AS400 ... Preferred experience with document automation and template management tools such as Smart Documents ...

InstantServe LLC

Senior Java Developer

Indianapolis, IN · On-site

$54.75 - $69.75/hr

... event-driven queue processing, MuleSoft integration, and document generation tools. Complete ... management tools such as SmartDocuments or Adobe Forms Development. • Candidates will work with ...

Stefanini Group

Deskside Technician II

Carmel, IN

$19.25 - $24.50/hr

ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...

Stefanini Group

Deskside Technician II

Carmel, IN · On-site

$19.25 - $24.50/hr

ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...

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How much do queue manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for queue manager in Indiana is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $20.14 per hour, depending on experience, location, and employer.

What is the role of a queue manager?

A queue manager oversees the organization and operation of queues in a system or environment, ensuring efficient processing of tasks or customers. They may use tools like queue management software and require strong organizational and communication skills to optimize flow and reduce wait times.

What is a Queue Manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What is a queue management job description?

A queue management job involves overseeing the flow of customers or clients in a service environment, ensuring efficient and organized waiting processes. Responsibilities often include monitoring wait times, managing staff schedules, and using queue management software or systems to improve service delivery. Strong organizational and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Queue Manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What jobs pay $500,000 a year in the US?

High-level executive roles such as CEOs, CFOs, and other C-suite positions often reach or exceed $500,000 annually, especially in large corporations. Certain specialized professions like investment bankers, senior surgeons, and successful entrepreneurs can also earn this level of income, often supplemented by bonuses, stock options, or profit sharing. These roles typically require extensive experience, advanced skills, and significant responsibility.

What is the 3 month rule for jobs?

The 3 month rule for a Queue Manager typically refers to a probationary period of three months during which performance, reliability, and suitability for the role are assessed. Successful completion of this period may lead to permanent employment, and it often involves regular evaluations and training to ensure the employee meets job standards.

What are some common challenges Queue Managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What are popular job titles related to Queue Manager jobs in Indiana? For Queue Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Queue Manager jobs in Indiana look for? The top searched job categories for Queue Manager jobs in Indiana are:
What cities in Indiana are hiring for Queue Manager jobs? Cities in Indiana with the most Queue Manager job openings:
Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Indiana as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $42,085 per year, or $20.2 per hour.
Senior Technical Report Writer

Senior Technical Report Writer

August Mack Environmental, Inc.

Indianapolis, IN • On-site

Full-time

Posted 15 days ago

Job description

Job Summary:
August Mack Environmental, Inc. is seeking a Senior Technical Report Writer responsible for reporting scientific and technical information. The role involves managing personnel, preparing technical reports, and ensuring quality assurance for all report types.
Responsibilities:
• Serve as the direct supervisor of personnel and provide regular performance reviews and corrective action
• Manage, train, review, approve and post work performed by others
• Demonstrated proficiency in writing reports, management of tasks, and utilization of report queue
• QA/QC responsibilities for all report types
• Prepare, review, proofread, and modify technical environmental reports
• Provide figures, photographs, and supporting documentation to illustrate or clarify information presented in the body of reports
• Review and summarize previous assessment reports, historical and regulatory records, and other documents
• Conduct interviews with property owners, occupants, key site personnel and local government officials to obtain information concerning the environmental conditions of a property
• Develop a specialty and mentor and train in that specialty
• Provide mentoring/training and guidance to other writers
• Primary delegator with doer responsibilities
• Create and maintain training preparation materials and execution of portions of staff training
• Assist with report writing queue management as needed
• Maintain Parcel Platform Default Language Library
Qualifications:
Required:
• B.S. in History, English, Environmental Science, Communications, or a science-based field
• 6+ years of related experience and Phase I experience
• Demonstrated proficiency in writing reports, management of tasks, and utilization of report queue
• QA/QC responsibilities for all report types
• Ability to delegate and oversee others’ work
• Ability to train and mentor
• Strong computer and verbal/written communication skills
Company:
August Mack Environmental, Inc. Founded in 1988, the company is headquartered in Indianapolis, Indiana, US, , with a team of 51-200 employees. The company is currently Growth Stage.

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