ZipRecruiter

Log In

1

Queue Manager Jobs in Indiana (NOW HIRING)

Baker Tilly

Administrative Business Partner

Indianapolis, IN · On-site

$16.25 - $22.25/hr

Manage scheduling for assigned leaders; for queue-based work, schedule meetings based on ticket requests and internal SLAs. * Travel & Expense Coordination: Coordinate travel, lodging, itineraries ...

CarNow

Customer Success Manager

Fort Wayne, IN · On-site

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact ... Monitors CS Request ticket queue and address any tickets assigned to you within 24 business hours.

CarNow

Customer Success Manager

Indianapolis, IN · On-site

$75K - $100K/yr

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact ... Monitors CS Request ticket queue and address any tickets assigned to you within 24 business hours.

CarNow

Customer Success Manager

Indianapolis, IN

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact ... Monitors CS Request ticket queue and address any tickets assigned to you within 24 business hours.

CarNow

Customer Success Manager

Zionsville, IN · On-site

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact ... Monitors CS Request ticket queue and address any tickets assigned to you within 24 business hours.

CarNow

Customer Success Manager

Indianapolis, IN

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact ... Monitors CS Request ticket queue and address any tickets assigned to you within 24 business hours.

CarNow

Customer Success Manager

Zionsville, IN · On-site

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact ... Monitors CS Request ticket queue and address any tickets assigned to you within 24 business hours.

CarNow

Customer Success Manager

Fort Wayne, IN · On-site

$65K - $90K/yr

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact ... Monitors CS Request ticket queue and address any tickets assigned to you within 24 business hours.

Mercalis

Program Manager

Jeffersonville, IN · On-site

Accountable for management of client service request queue (Both completion and work in progress) * Responsible for the implementation and on-going management of client-specific business rules

Mercalis

Program Manager

Jeffersonville, IN · On-site

Accountable for management of client service request queue (Both completion and work in progress) * Responsible for the implementation and on-going management of client-specific business rules

Mercalis

Program Manager

Jeffersonville, IN

Accountable for management of client service request queue (Both completion and work in progress) * Responsible for the implementation and on-going management of client-specific business rules

Mercalis

Program Manager

Jeffersonville, IN

Accountable for management of client service request queue (Both completion and work in progress) * Responsible for the implementation and on-going management of client-specific business rules

Mercalis

Program Manager

Jeffersonville, IN

Accountable for management of client service request queue (Both completion and work in progress) * Responsible for the implementation and on-going management of client-specific business rules

next page

Showing results 1-20

People also search for

All JobsQueue Manager JobsQueue Manager Jobs in Indiana

Queue Manager information

See Indiana salary details

$12

$20

$40

How much do queue manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for queue manager in Indiana is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $20.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Queue Manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges Queue Managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What is a Queue Manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What job makes $10,000 a month without a degree?

A Queue Manager typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles that can reach this level without a degree often include sales, real estate, or certain skilled trades, but these usually require significant experience, skills, or licensing. Most jobs with such high earnings without a degree involve entrepreneurship or commission-based income.

What jobs make $3,000 a month without a degree?

For a Queue Manager or similar roles, earning $3,000 a month without a degree typically requires experience, strong organizational skills, and possibly certifications in management or logistics. Many entry-level or related positions in customer service, warehouse operations, or retail management can reach this income level with time and performance, especially in high-demand industries or supervisory roles.
What are popular job titles related to Queue Manager jobs in Indiana? For Queue Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Queue Manager jobs in Indiana look for? The top searched job categories for Queue Manager jobs in Indiana are:
What cities in Indiana are hiring for Queue Manager jobs? Cities in Indiana with the most Queue Manager job openings:
Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Indiana as of May 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 27% Physical, 71% Hybrid, and 2% Remote job distribution, with an average salary of $42,085 per year, or $20.2 per hour.
Administrative Business Partner

Administrative Business Partner

Baker Tilly

Indianapolis, IN • On-site

$16.25 - $22.25/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Baker Tilly rating

8.6

Company rating: 8.6 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

5th of 17 rated bookkeepers and accountants

Job description

Overview
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.
Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.
Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.
Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.
Job Description:
The Administrative Business Partner provides high-quality administrative support to enable efficient client delivery, internal operations, and leadership execution. Depending on alignment, this role will support principals and leadership teams within a defined geography.
Geography-aligned ABPs typically operate in an in-person or hybrid capacity to facilitate onsite coordination, meetings, and local relationship support.
Responsibilities:
  • Scheduling & Calendar Coordination: Manage scheduling for assigned leaders; for queue-based work, schedule meetings based on ticket requests and internal SLAs.
  • Travel & Expense Coordination: Coordinate travel, lodging, itineraries, and expense reports; more prevalent in geo/principal support than queue-based models
  • Meeting & Event Logistics: For geo support: reserve rooms, manage catering, AV, visitor access, and onsite setup. For queue support: schedule virtual meetings and ensure materials circulation.
  • Communication & Document Support: Prepare routine correspondence, update documents, maintain distribution lists, and support drafting/formatting.
  • Client Deliverables Coordination: Coordinate production of internal/external deliverables including copying, collating, assembly, scanning, and distribution across teams (applies heavily in geo support).
  • Operational Discipline & Systems Management: Manage ticketing platforms (FIFO) as applicable, SharePoint/Teams folders, knowledge assets, and data entry; support SLAs and process adherence.
  • Perform other duties as required and assigned.

Qualifications:
  • High School Diploma required
  • 3 to 5 years relevant experience required
  • Strong organizational and time management skills with the ability to manage multiple requests, deadlines, and priorities.
  • Attention to detail and accuracy in calendaring, document preparation, and administrative coordination.
  • Professional communication skills (written and verbal) with the ability to interface with employees at all levels.
  • Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) and collaboration platforms such as Teams and SharePoint.
  • Ability to learn and utilize administrative systems, including ticketing platforms, expense systems, travel tools, and workflow applications.
  • Customer service mindset with strong interpersonal skills and the ability to build rapport with leaders and team members.
  • Problem solving and anticipation skills to proactively identify conflicts, issues, and resource needs.
  • Ability to maintain confidentiality and discretion in handling sensitive information.
  • Adaptability in a dynamic, matrixed environment with shifting priorities and business needs.
  • Demonstrated reliability and follow-through to meet expectations and service commitments.
  • Able to work overtime as requested during peak seasons.

The pay rate range for this job position is $19.00 to $25.00. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant's skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.

What Baker Tilly employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply