... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...
Rack Decom Manager, Rack Decommissioning Team
Dublin, OH · On-site
$160K/yr
Key job responsibilities -Routinely review ticket queue for large events and address accordingly -Coordinate change management resources -Guide, train and educate data staff on the best practices ...
Rack Decom Manager, Rack Decommissioning Team
Dublin, OH · On-site
$160K/yr
Key job responsibilities -Routinely review ticket queue for large events and address accordingly -Coordinate change management resources -Guide, train and educate data staff on the best practices ...
Key job responsibilities -Routinely review ticket queue for large events and address accordingly -Coordinate change management resources -Guide, train and educate data staff on the best practices ...
Key job responsibilities -Routinely review ticket queue for large events and address accordingly -Coordinate change management resources -Guide, train and educate data staff on the best practices ...
Configuring and supporting intelligent call routing, queue management, skills-based routing, precision routing, overflow strategies, and customer interaction workflows within a large-scale contact ...
Configuring and supporting intelligent call routing, queue management, skills-based routing, precision routing, overflow strategies, and customer interaction workflows within a large-scale contact ...
IT Specialist (Network Services)
Columbus, OH · On-site
$125K/yr
Configuring and supporting intelligent call routing, queue management, skills-based routing, precision routing, overflow strategies, and customer interaction workflows within a large-scale contact ...
IT Specialist (Network Services)
Columbus, OH · On-site
$125K/yr
Configuring and supporting intelligent call routing, queue management, skills-based routing, precision routing, overflow strategies, and customer interaction workflows within a large-scale contact ...
Senior Registered Nurse (RN)
Columbus, OH · On-site
Referral queue management * Care navigation for providers who are virtual with an in-person patient * Mobile phlebotomy for patients in the vicinity of the CHC partner. * Integration with PCP teams ...
Senior Registered Nurse (RN)
Columbus, OH · On-site
Referral queue management * Care navigation for providers who are virtual with an in-person patient * Mobile phlebotomy for patients in the vicinity of the CHC partner. * Integration with PCP teams ...
Job Specifics Career Department Health Information Management Status Full Time Shift 8:00 am - 4:30 ... Writes batch to correct work queue at least 100% of the time. * Cleans the scanner on a weekly ...
Job Specifics Career Department Health Information Management Status Full Time Shift 8:00 am - 4:30 ... Writes batch to correct work queue at least 100% of the time. * Cleans the scanner on a weekly ...
Senior Registered Nurse (RN)
Columbus, OH · On-site
$90K/yr
Referral queue management * Care navigation for providers who are virtual with an in-person patient * Mobile phlebotomy for patients in the vicinity of the CHC partner. * Integration with PCP teams ...
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Apply Early
Senior Registered Nurse (RN)
Columbus, OH · On-site
$90K/yr
Referral queue management * Care navigation for providers who are virtual with an in-person patient * Mobile phlebotomy for patients in the vicinity of the CHC partner. * Integration with PCP teams ...
Apply Early
The Senior Project Manager is responsible for leading the planning, design, engineering, and ... Signal priority and queue jumps * Fleet and charging infrastructure (if applicable) * Corridor ...
The Senior Project Manager is responsible for leading the planning, design, engineering, and ... Signal priority and queue jumps * Fleet and charging infrastructure (if applicable) * Corridor ...
Manages client escalations with the tier teams; acts as the department On-Call contact for systemic issues and outages. Responsibilities: * Monitor call queue statistics (calls-in-queue, speed-to ...
Manages client escalations with the tier teams; acts as the department On-Call contact for systemic issues and outages. Responsibilities: * Monitor call queue statistics (calls-in-queue, speed-to ...
Supervisor, IT Service Center
Dublin, OH · On-site
Manages client escalations with the tier teams; acts as the department On-Call contact for systemic issues and outages. Responsibilities: Monitor call queue statistics (calls-in-queue, speed-to ...
Supervisor, IT Service Center
Dublin, OH · On-site
Manages client escalations with the tier teams; acts as the department On-Call contact for systemic issues and outages. Responsibilities: Monitor call queue statistics (calls-in-queue, speed-to ...
Supervisor, IT Service Center
Dublin, OH · On-site
Manages client escalations with the tier teams; acts as the department On-Call contact for systemic issues and outages. Responsibilities: * Monitor call queue statistics (calls-in-queue, speed-to ...
Supervisor, IT Service Center
Dublin, OH · On-site
Manages client escalations with the tier teams; acts as the department On-Call contact for systemic issues and outages. Responsibilities: * Monitor call queue statistics (calls-in-queue, speed-to ...
Supervisor, IT Service Center
Dublin, OH · On-site
Manages client escalations with the tier teams; acts as the department On-Call contact for systemic issues and outages. Responsibilities: * Monitor call queue statistics (calls-in-queue, speed-to ...
Supervisor, IT Service Center
Dublin, OH · On-site
Manages client escalations with the tier teams; acts as the department On-Call contact for systemic issues and outages. Responsibilities: * Monitor call queue statistics (calls-in-queue, speed-to ...
Credit Union Member Solutions Specialist (Collections)
Columbus, OH · On-site
$22 - $25/hr
Ensure outlined Work Standards are met in regard to outbound attempts and queue management. * Review each and every delinquent account for possible legal action if the member is not willing to make ...
Quick apply
Apply Early
Credit Union Member Solutions Specialist (Collections)
Columbus, OH · On-site
$22 - $25/hr
Ensure outlined Work Standards are met in regard to outbound attempts and queue management. * Review each and every delinquent account for possible legal action if the member is not willing to make ...
Apply Early
Credit Union Member Solutions Specialist (Collections)
Columbus, OH · On-site
$22 - $25/hr
Ensure outlined Work Standards are met in regard to outbound attempts and queue management. * Review each and every delinquent account for possible legal action if the member is not willing to make ...
Credit Union Member Solutions Specialist (Collections)
Columbus, OH · On-site
$22 - $25/hr
Ensure outlined Work Standards are met in regard to outbound attempts and queue management. * Review each and every delinquent account for possible legal action if the member is not willing to make ...
Queue Manager information
See salary details
$12.74 - $15.47
6% of jobs
$16.80 is the 25th percentile. Wages below this are outliers.
$15.47 - $18.20
38% of jobs
The median wage is $18.62 / hr.
$18.20 - $20.94
35% of jobs
$20.94 - $23.67
11% of jobs
$23.67 - $26.40
3% of jobs
$26.40 - $29.13
4% of jobs
$29.13 - $31.86
0% of jobs
$31.86 - $34.59
0% of jobs
$34.59 - $37.33
0% of jobs
$37.33 - $40.06
1% of jobs
$40.06 - $42.79
1% of jobs
$12
$21
$42
How much do queue manager jobs pay per hour?
As of Jul 7, 2026, the average hourly pay for queue manager in the United States is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.15 per hour, depending on experience, location, and employer.
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$157K/yr
Full-time
Posted 10 days ago
Amazon rating
7.4
Based on 6,930 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Manage a team that maintains cloud infrastructure for global data center operations.
AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions.
This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running.
We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S
Citizens. (GovCloud may NOT be accessed from outside of the United States)
Key job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:
- Prioritize and assign trouble tickets to data center technicians and operators
- Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations
- Developing Career Paths for the employees and making updates in our internal tools.
- Recruit and train data technicians to ensure appropriate staffing levels
- Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics
- Fast learn or act as the subject matter expert across all aspects in data center operations
- Ensure all operational KPIs and metrics are being measured and met
- Inspire and guide improvement in team process, technology innovation and automation
- Manage Large Scale Events (outages) and act as the call leader
- Manage and improve the workflows and through-put for data centers operations
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Maintain the on-call schedule coordinating absence and vacations
- Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
Essential Requirements:
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US