ZipRecruiter

Log In

1

Queue Manager Jobs in Virginia (NOW HIRING)

next page

Showing results 1-20

All JobsQueue JobsQueue Manager JobsQueue Manager Jobs in Virginia

Queue Manager information

See Virginia salary details

$12

$21

$42

How much do queue manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for queue manager in Virginia is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $20.96 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are the most commonly searched types of Queue jobs in Virginia?

The most popular types of Queue jobs in Virginia are:

What are popular job titles related to Queue Manager jobs in Virginia?

For Queue Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Virginia look for?

The top searched job categories for Queue Manager jobs in Virginia are:

What cities in Virginia are hiring for Queue Manager jobs?

Cities in Virginia with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Virginia as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,847 per year, or $21.1 per hour.

IBM MQ (Message Queue) Administrator

Richmond, VA • On-site

Stefanini
IT Services • 10K+ employees
Learn more about Stefaniniexternal

Other

Posted 19 days ago

Job description


Stefanini Group is hiring!
Stefanini is looking for a IBM MQ (Message Queue) Administrator - Remote
For quick Apply, please reach out to Sudhanshu Shrivastava: /
W2 candidates Preferred!
Responsibilities:Deploys the release of new technologies as well as designs, installs, configures, maintains and performs system integration testing of PC/server operating systems, related utilities and hardware.Responsible for trouble shooting server problems as reported by users. Researches, evaluates and recommends software and hardware products. Supports Web access and electronic messaging services and maintains a secure systems environment.Provides new hardware specifications to users based on application needs and anticipated growth, installs new servers and maintains the server infrastructure.
Key Responsibilities:
1. Installation & ConfigurationInstall and configure IBM MQ software on various platforms (Windows, Linux, Unix, AIX)Set up queue managers, queues, channels, and listenersConfigure clustering and high availability solutionsImplement security protocols and SSL/TLS configurationsSet up multi-instance queue managers for failover capabilities
2. Administration & MaintenanceMonitor queue depths, channel status, and system performanceManage message flow and resolve message build-upsPerform regular health checks and system auditsApply patches, updates, and version upgradesMaintain message retention policies and archiving strategiesConfigure dead letter queues and error handling
3. Security ManagementImplement authentication and authorization controlsConfigure Channel Authentication Records (CHLAUTH)Manage user access and permissionsSet up SSL/TLS certificates for secure communicationsEnsure compliance with security policies and standardsConduct regular security audits
#LI-SS3
#LI-REMOTE
4. Performance TuningMonitor system performance metricsOptimize queue manager and channel configurationsTune memory and resource allocationAnalyze logs and identify bottlenecksImplement performance best practicesCapacity planning and forecasting
5. Troubleshooting & SupportDiagnose and resolve connectivity issuesInvestigate message delivery failuresAnalyze error logs (AMQERR01.LOG, FDC files)Provide 24/7 on-call support (as required)Work with application teams to resolve integration issuesEscalate complex issues to IBM support
6. Backup & RecoveryImplement backup strategies for queue manager dataPerform disaster recovery testingDocument recovery proceduresMaintain business continuity plansRestore queue managers and configurations when needed
7. Documentation & ReportingCreate and maintain technical documentationDocument standard operating proceduresGenerate performance and availability reportsMaintain configuration management databasesTrack incidents and change requests
8. CollaborationWork with development teams on integration requirementsCoordinate with network teams for connectivity issuesParticipate in architecture and design discussionsProvide guidance on messaging best practicesSupport application deployments
Qualifications:IBM MQ (Message Queue) Administrator, who is responsible for the installation, configuration, maintenance, and support of IBM MQ messaging middleware infrastructure.This role ensures reliable message delivery between applications and systems across the enterprise.
Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group:
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.

Apply