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Credit Card Operations Manager Jobs in Virginia (NOW HIRING)

Debit Card Operations (40%) * Produce Instant Issue debit cards. * Process replacement card ... Independently manage all debit card production workflows. * Resolve system, vendor, and production ...

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Credit Card Operations Manager information

See Virginia salary details

$25.3K

$67.1K

$127.9K

How much do credit card operations manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for credit card operations manager in Virginia is $67,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $91,700.00 per year, depending on experience, location, and employer.

What does a credit card operations manager do?

A Credit Card Operations Manager oversees the daily activities and processes involved in managing credit card operations for a financial institution. Their responsibilities include ensuring compliance with regulations, managing transaction processing, monitoring fraud prevention systems, and improving operational efficiency. They also supervise staff, coordinate with other departments, and implement policies to provide seamless customer service. This role requires strong leadership, analytical skills, and a thorough understanding of credit card products and industry regulations.

What are the key skills and qualifications needed to thrive as a credit card operations manager, and why are they important?

To thrive as a Credit Card Operations Manager, you need expertise in financial operations, regulatory compliance, risk management, and a relevant bachelor's degree in finance or business. Familiarity with payment processing platforms, card management systems, and knowledge of industry regulations like PCI DSS are typically required. Strong leadership, analytical thinking, and effective communication skills distinguish top performers in this role. These competencies ensure efficient operations, regulatory compliance, and excellent team performance in a highly regulated financial environment.

What are some common challenges faced by a credit card operations manager, and how can they be addressed?

A Credit Card Operations Manager often faces challenges such as managing high transaction volumes, ensuring compliance with financial regulations, and mitigating fraud risks. Staying updated with evolving regulatory requirements and implementing robust internal controls are crucial for success. Additionally, effective leadership and fostering collaboration with IT, risk management, and customer service teams help streamline operations and resolve issues quickly. Leveraging technology and continuous staff training are also key to maintaining efficient and secure processes.

What is the difference between Credit Card Operations Manager vs Credit Analyst?

AspectCredit Card Operations ManagerCredit Analyst
Primary FocusOversees credit card processing, transaction management, and operational efficiencyAssesses creditworthiness of individuals or businesses to determine loan or credit risk
Required SkillsOperational management, compliance, process optimizationFinancial analysis, risk assessment, credit scoring
Work EnvironmentBanking or financial institution operations teamsCredit departments, lending teams, financial analysis units
CertificationsTypically requires banking or financial certifications; sometimes project managementOften requires CFA, CPA, or related financial certifications

The Credit Card Operations Manager focuses on managing the day-to-day operations of credit card processing and ensuring compliance, while the Credit Analyst evaluates credit risk to support lending decisions. Both roles require financial knowledge but serve different functions within financial institutions.

What are popular job titles related to Credit Card Operations Manager jobs in Virginia?

For Credit Card Operations Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Credit Card Operations Manager jobs in Virginia look for?

The top searched job categories for Credit Card Operations Manager jobs in Virginia are:

What cities in Virginia are hiring for Credit Card Operations Manager jobs?

Cities in Virginia with the most Credit Card Operations Manager job openings:

Infographic showing various Credit Card Operations Manager job openings in Virginia as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $67,078 per year, or $32.2 per hour.

Senior Manager, Credit Card Compliance

Richmond, VA • On-site

Other

Posted 8 days ago


Job description

  • Perform a key second-line-of-defense risk management role supporting compliance with applicable laws and regulations
  • Advise US Card Customer Servicing and Strategy teams as a credit card compliance subject matter expert
  • Partner with business leaders to integrate compliance risk into business strategy and growth initiatives
  • Provide proactive advice on new and revised products and processes
  • Provide guidance on regulatory requirements, policies, standards, procedures, controls, and monitoring
  • Identify internal and external risks and guide remediation, escalation, and subject-matter-expert facilitation
  • Maintain expertise in applicable laws and regulations, including Regulation Z, Regulation B, FCRA, and UDAAP
  • Perform and review control assessments
  • Evaluate Internal Audit, regulatory examination, and self-identified issues and events for compliance impacts
  • Provide effective challenge and guidance on compliance risks through interactions and forum engagements
  • Advise on new products, process development, controls, monitoring, remediation, corrective actions, and regulatory changes
  • Assist with development and maintenance of the Compliance Program, including monitoring, reporting, and training
  • Perform UDAAP validations and reviews
  • Participate in compliance testing and third-party compliance activities
  • Capture, maintain, analyze, and interpret compliance data
  • Participate in governance activities, including Compliance Requirements, Compliance Risk Assessments, Business Change Management (LAUNCH), and Issue and Event Management
  • Participate in Monthly Business Reviews, Quarterly Compliance Reviews, and other senior leadership reporting
  • Travel to various Capital One locations as necessary
Requirements
  • Bachelor’s Degree or military experience
  • At least 5 years of experience in Compliance, Risk Management, Audit or Legal
  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position
  • Preferred: 7+ years of experience in Compliance, Risk Management, Audit or Legal
  • Preferred: Master’s Degree or Juris Doctor
  • Preferred: CRCM, ACAMS, or CIPP compliance certification
  • Preferred: Strong knowledge of Credit Card Operations, Servicing, Systems or Platforms
Core Competencies

Demonstrates expertise in compliance risk management, regulatory requirements, and credit card operations, with a strong focus on integrating compliance into business strategies and growth initiatives. Proficient in conducting compliance assessments, providing guidance on regulatory changes, and maintaining compliance programs.

Highest-signal resume keywords
  • Compliance Risk Management
  • Regulatory Requirements Expertise
  • Credit Card Operations Knowledge
  • Compliance Program Development
  • Compliance Certification (CRCM, ACAMS, CIPP)
ATS Optimization Keywords Hard Skills
  • Risk Management
  • Compliance Assessment
  • Regulatory Compliance
  • Control Assessment
  • Data Analysis
  • Compliance Testing
  • Remediation Guidance
  • Policy Development
  • Monitoring Procedures
  • Audit Evaluation
Soft Skills
  • Advisory Skills
  • Effective Communication
  • Collaboration
  • Problem Solving
  • Leadership
Certifications & Qualifications
  • CRCM
  • ACAMS
  • CIPP
Industry Keywords
  • Regulation Z
  • Regulation B
  • FCRA
  • UDAAP
  • Compliance Program
  • Business Change Management
  • Governance Activities
  • Internal Audit
  • Risk Assessments
  • Credit Card Servicing
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