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Credit Card Operations Jobs (NOW HIRING)

Credit Union Texas

Card Operations Specialist

Allen, TX · On-site

Position Summary The Card Operations Specialist serves as the subject matter expert for all matters ... Process credit card functions including payments, balance transfers, credit limit increases, and ...

Sunbit

Director, Card Operations

Director, Card Operations Location: Remote (Las Vegas or California preferred) Reports To: VP, ... For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in ...

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Credit Card Operations information

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$15

$32

$42

How much do credit card operations jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for credit card operations in the United States is $32.54, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $38.22 per hour, depending on experience, location, and employer.

What are some common challenges faced in credit card operations, and how can they be managed effectively?

Professionals in Credit Card Operations often encounter challenges such as managing high transaction volumes, ensuring compliance with evolving regulations, and promptly resolving discrepancies or customer disputes. Effective time management, attention to detail, and strong communication skills are essential for addressing these issues. Many teams use specialized software and collaborate closely with customer service, risk, and compliance departments to streamline workflows and maintain accuracy. Staying updated on industry best practices and participating in ongoing training can also help professionals navigate these challenges successfully.

What are the key skills and qualifications needed to thrive in credit card operations, and why are they important?

To excel in Credit Card Operations, you need a solid understanding of financial processes, attention to detail, and experience with banking or payment systems, often supported by a degree in finance or business. Familiarity with credit card management software, transaction processing platforms, and regulatory compliance systems is typically required. Strong analytical thinking, problem-solving, and effective communication are crucial soft skills for resolving issues and collaborating with teams. These skills ensure accurate transaction handling, regulatory adherence, and efficient customer service in a fast-paced financial environment.

What is the difference between Credit Card Operations vs Credit Card Customer Service?

AspectCredit Card OperationsCredit Card Customer Service
Primary FocusProcessing transactions, managing account systems, and ensuring operational efficiencyAssisting customers with inquiries, disputes, and account issues
Required SkillsTechnical knowledge, attention to detail, process managementCommunication skills, problem-solving, customer service
Work EnvironmentBack-office, operational departments within banks or financial institutionsCall centers, customer support centers, or branch offices
CertificationsOften requires banking or finance certifications, familiarity with banking softwareCustomer service certifications, communication training

While both roles are integral to credit card services, Credit Card Operations focuses on the backend processing and system management, ensuring smooth transaction flow. Credit Card Customer Service centers on direct customer interactions, resolving issues and providing support. Understanding these differences helps job seekers target the right roles within the credit card industry.

What does a credit card operations manager do?

A credit card operations manager oversees the daily activities involved in processing credit card transactions, ensuring compliance with regulations and security standards. They manage teams, optimize processes, and coordinate with departments like fraud prevention and customer service to maintain efficient card operations.

What is a credit card operations?

Credit card operations involve managing the processes related to credit card transactions, including authorization, processing, settlement, and fraud prevention. Professionals in this field ensure smooth transaction flow, maintain security standards, and often work with payment processing systems and compliance regulations.
More about Credit Card Operations jobs

What are the most commonly searched types of Credit Card Operations jobs?

The most popular types of Credit Card Operations jobs are:

What states have the most Credit Card Operations jobs?

States with the most job openings for Credit Card Operations jobs include:

What are popular job titles for Credit Card Operations?

Popular job titles for Credit Card Operations:

Credit Card Operations jobs near you
Infographic showing various Credit Card Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $67,684 per year, or $32.5 per hour.

Credit Card Operations Team Lead

North Charleston, SC • On-site

South Carolina Federal Credit Union
501 - 1,000 employees
Learn more about South Carolina Federal Credit Unionexternal

Other

Posted 4 days ago

Job description

Credit Card Operations Team Lead

South Carolina Federal Credit Union is currently seeking a Credit Card Operations Team Lead to join our team of outstanding Card Operations professionals in North Charleston, SC.

Duties include but are not limited to:

  • Achieve operational performance in alignment with Card Operations goals. This includes, but is not limited to, reviewing progress, monitor productivity and recommending improvements.
  • Supervise operational activities and workflow, direct staff, escalate problems, assess corrective steps and execute corrective action with vendors, staff and management when necessary.
  • Research and resolve escalated member complaints and authorize corrections as needed.
  • Evaluate processes within the department and provide recommendations for improvement or change.
  • Coordinate Card Operations record retention practices and ensure procedures are documented and updated and area is in compliance.
  • Assist Credit Card Operations Manager as needed to plan, organize, train, and motivate staff and department.

Minimum requirements include:

  • Possess an associate's degree in accounting or similar or related field or equivalent work experience.
  • Possess a minimum of three years of similar or related experience in a financial services work environment.
  • Possess a minimum of one year demonstrated leadership or supervisory experience.
  • Possess proficient verbal and written communication skills.
  • Possess ability to analyze situations and make solid decisions with exceptional judgment.
  • Possess ability to maintain confidential information and handle sensitive issues with tact and diplomacy.
  • Possess proficiency in Microsoft office applications, with advanced expertise in Excel.
  • Possess proficient mathematical skills.

NOTE: Relevant military experience is considered for veterans and transitioning service members.

South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.

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