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Credit Card Operations Manager Jobs (NOW HIRING)

Broadview FCU

Card Operations Specialist

Albany, NY

$20.68 - $24.82/hr

This position necessitates entry level components of the Debit and Credit Card operational process ... Sound organizational and time management skills * High level of technology proficiency * Experience ...

Broadview FCU

Card Operations Specialist

Albany, NY · On-site

$20.68 - $24.82/hr

This position necessitates entry level components of the Debit and Credit Card operational process ... Sound organizational and time management skills * High level of technology proficiency * Experience ...

metrocu

Card Services Specialist

Chelsea, MA · Hybrid

... all credit, debit, and ATM/ITM operations. This position serves as a trusted problem-solver ... Responsibilities include operational processing, card dispute management, regulatory compliance ...

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Credit Card Operations Manager information

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$25.5K

$67.7K

$129K

How much do credit card operations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for credit card operations manager in the United States is $67,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Card Operations Manager, and why are they important?

To thrive as a Credit Card Operations Manager, you need expertise in financial operations, regulatory compliance, risk management, and a relevant bachelor's degree in finance or business. Familiarity with payment processing platforms, card management systems, and knowledge of industry regulations like PCI DSS are typically required. Strong leadership, analytical thinking, and effective communication skills distinguish top performers in this role. These competencies ensure efficient operations, regulatory compliance, and excellent team performance in a highly regulated financial environment.

What are some common challenges faced by a Credit Card Operations Manager, and how can they be addressed?

A Credit Card Operations Manager often faces challenges such as managing high transaction volumes, ensuring compliance with financial regulations, and mitigating fraud risks. Staying updated with evolving regulatory requirements and implementing robust internal controls are crucial for success. Additionally, effective leadership and fostering collaboration with IT, risk management, and customer service teams help streamline operations and resolve issues quickly. Leveraging technology and continuous staff training are also key to maintaining efficient and secure processes.

What does a Credit Card Operations Manager do?

A Credit Card Operations Manager oversees the daily activities and processes involved in managing credit card operations for a financial institution. Their responsibilities include ensuring compliance with regulations, managing transaction processing, monitoring fraud prevention systems, and improving operational efficiency. They also supervise staff, coordinate with other departments, and implement policies to provide seamless customer service. This role requires strong leadership, analytical skills, and a thorough understanding of credit card products and industry regulations.

What is the difference between Credit Card Operations Manager vs Credit Analyst?

AspectCredit Card Operations ManagerCredit Analyst
Primary FocusOversees credit card processing, transaction management, and operational efficiencyAssesses creditworthiness of individuals or businesses to determine loan or credit risk
Required SkillsOperational management, compliance, process optimizationFinancial analysis, risk assessment, credit scoring
Work EnvironmentBanking or financial institution operations teamsCredit departments, lending teams, financial analysis units
CertificationsTypically requires banking or financial certifications; sometimes project managementOften requires CFA, CPA, or related financial certifications

The Credit Card Operations Manager focuses on managing the day-to-day operations of credit card processing and ensuring compliance, while the Credit Analyst evaluates credit risk to support lending decisions. Both roles require financial knowledge but serve different functions within financial institutions.

More about Credit Card Operations Manager jobs
What cities are hiring for Credit Card Operations Manager jobs? Cities with the most Credit Card Operations Manager job openings:
What states have the most Credit Card Operations Manager jobs? States with the most job openings for Credit Card Operations Manager jobs include:
What job categories do people searching Credit Card Operations Manager jobs look for? The top searched job categories for Credit Card Operations Manager jobs are:
Credit Card Operations Manager jobs near you
Infographic showing various Credit Card Operations Manager job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Temporary. Highlights an 63% Physical, 1% Hybrid, and 36% Remote job distribution, with an average salary of $67,658 per year, or $32.5 per hour.
Card Services Operations Manager

Card Services Operations Manager

Lake Trust Credit Union

Brighton, MI • On-site

Full-time

Medical, Retirement

Posted 12 days ago

Lake Trust Credit Union rating

8.7

Company rating: 8.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Card Services Operations Manager
Hybrid Position: 3 days a week in office
More Than A Job
Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include:
  • Financial wellbeing services
  • 401(K) matching with up to 5% match
  • Reduced health insurance
  • Employee wellbeing services
  • DE&I initiatives
  • Work-life integration

Job Summary
The role of Card Service Operations Manager provides service excellence by helping to build and lead the Card Service Operations team. Responsible for the oversight of daily card operations, processes, efficiencies, portfolio management, vendor/partner relationship management, and overall best practices. Promotes and maintains the credit unions mission, values, and culture to empower wellbeing in a world in which everyone thrives!
What You'll Do
  • Manages the day-to-day operations for Lake Trust's Debit Card and Credit Card portfolios impacting 125,000+ members.
  • Responsible for providing consistent and effective leadership in accordance with Lake Trust policies and procedures. Lead the Card Service Operations team by delegating, giving direction, supporting problem recognition and resolution, assisting with escalations, and ensuring our members, branch, and call center teams are provided the highest levels of service.
  • Promote a positive and collaborative working environment, conducting regular one-on-one meetings with direct reports, and ensuring operational process consistently meet established service level targets.
  • Engage with our vendor partners to identify and resolve complex processing issues in a timely manner to ensure limited impact to members.
  • Coordinate with our vendor partners to implement new card functionality and drive continuous improvement of our card offerings.

What You'll Bring
  • Bachelor's degree in a business-related field or equivalent work experience
  • Five (5+) years of professional work experience in financial services
  • Three (3+) years of managing and leading teams
  • Knowledge of debit card and credit card operations preferred
  • Exhibits a leadership style in support of team building, coaching, effective communications, and empowerment.
  • Creates a collaborative environment conducive to idea generation, knowledge sharing, and education amongst the team and across all business units.
  • Self-motivated with the ability to make operational and process decisions.
  • Strong analytical and problem-solving skills and able to work independently to identify areas of improvement and provide recommendations based on findings.
  • Ability to handle multiple tasks and perform under pressure

What You'll Get
  • Ability to collaborate and build a sense of togetherness that contributes to a positive work environment.
  • Being open to change and embracing new opportunities can lead to diverse experiences and career advancement.

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