Credit Card | Mid to Late-Stage Collections Las Vegas, NV| On-site Why Westlake Credit Card? * Base ... Manage a high volume of calls efficiently and professionally in a fast-paced environment. * Use ...
Credit Card | Mid to Late-Stage Collections Las Vegas, NV| On-site Why Westlake Credit Card? * Base ... Manage a high volume of calls efficiently and professionally in a fast-paced environment. * Use ...
Credit Card | Mid to Late-Stage Collections Las Vegas, NV| On-site Why Westlake Credit Card? * Base ... Manage a high volume of calls efficiently and professionally in a fast-paced environment. * Use ...
Credit Card | Mid to Late-Stage Collections Las Vegas, NV| On-site Why Westlake Credit Card? * Base ... Manage a high volume of calls efficiently and professionally in a fast-paced environment. * Use ...
Account Manager I - Westlake Black Credit Card
Las Vegas, NV · On-site
$17.28/hr
Credit Card | Mid to Late-Stage Collections Las Vegas, NV| On-site Why Westlake Credit Card? * Base ... Manage a high volume of calls efficiently and professionally in a fast-paced environment. * Use ...
Account Manager I - Westlake Black Credit Card
Las Vegas, NV · On-site
$17.28/hr
Credit Card | Mid to Late-Stage Collections Las Vegas, NV| On-site Why Westlake Credit Card? * Base ... Manage a high volume of calls efficiently and professionally in a fast-paced environment. * Use ...
Account Manager I - Westlake Black Credit Card
Las Vegas, NV · On-site
$17.28/hr
Credit Card | Mid to Late-Stage Collections Las Vegas, NV| On-site Why Westlake Credit Card? * Base ... Manage a high volume of calls efficiently and professionally in a fast-paced environment. * Use ...
Account Manager I - Westlake Black Credit Card
Las Vegas, NV · On-site
$17.28/hr
Credit Card | Mid to Late-Stage Collections Las Vegas, NV| On-site Why Westlake Credit Card? * Base ... Manage a high volume of calls efficiently and professionally in a fast-paced environment. * Use ...
Position Requirements * 2+ years of relevant experience in credit card operations and/or complaint management. In-depth knowledge of one or more operations disciplines such as customer service ...
Quick apply
Position Requirements * 2+ years of relevant experience in credit card operations and/or complaint management. In-depth knowledge of one or more operations disciplines such as customer service ...
Position Requirements * 2+ years of relevant experience in credit card operations and/or complaint management. In-depth knowledge of one or more operations disciplines such as customer service ...
Position Requirements * 2+ years of relevant experience in credit card operations and/or complaint management. In-depth knowledge of one or more operations disciplines such as customer service ...
Customer Experience Specialist III - Customer Experience Office
Las Vegas, NV · On-site
$16.50 - $21.75/hr
Position Requirements * 2+ years of relevant experience in credit card operations and/or complaint management. In-depth knowledge of one or more operations disciplines such as customer service ...
Customer Experience Specialist III - Customer Experience Office
Las Vegas, NV · On-site
$16.50 - $21.75/hr
Position Requirements * 2+ years of relevant experience in credit card operations and/or complaint management. In-depth knowledge of one or more operations disciplines such as customer service ...
Customer Experience Specialist III - Customer Experience Office
Las Vegas, NV · On-site
$16.25 - $21.50/hr
Position Requirements * 2+ years of relevant experience in credit card operations and/or complaint management. In-depth knowledge of one or more operations disciplines such as customer service ...
Customer Experience Specialist III - Customer Experience Office
Las Vegas, NV · On-site
$16.25 - $21.50/hr
Position Requirements * 2+ years of relevant experience in credit card operations and/or complaint management. In-depth knowledge of one or more operations disciplines such as customer service ...
Quality Representative II - Customer Experience Office
Las Vegas, NV · On-site
$15 - $19.25/hr
Position Requirements * 1+ years of relevant experience in credit card operations and/or quality monitoring * Strong communication and problem-solving skills * Proficiency in Word, Excel, and ...
Quality Representative II - Customer Experience Office
Las Vegas, NV · On-site
$15 - $19.25/hr
Position Requirements * 1+ years of relevant experience in credit card operations and/or quality monitoring * Strong communication and problem-solving skills * Proficiency in Word, Excel, and ...
Quality Representative II - Customer Experience Office
Las Vegas, NV · On-site
$15.50 - $21/hr
Position Requirements * 1+ years of relevant experience in credit card operations and/or quality monitoring * Strong communication and problem-solving skills * Proficiency in Word, Excel, and ...
Quick apply
Quality Representative II - Customer Experience Office
Las Vegas, NV · On-site
$15.50 - $21/hr
Position Requirements * 1+ years of relevant experience in credit card operations and/or quality monitoring * Strong communication and problem-solving skills * Proficiency in Word, Excel, and ...
Position Requirements * 1+ years of relevant experience in credit card operations and/or quality monitoring * Strong communication and problem-solving skills * Proficiency in Word, Excel, and ...
Position Requirements * 1+ years of relevant experience in credit card operations and/or quality monitoring * Strong communication and problem-solving skills * Proficiency in Word, Excel, and ...
Customer Experience Specialist III - Customer Experience Office
Las Vegas, NV · On-site
$16.25 - $21.50/hr
Position Requirements * 2+ years of relevant experience in credit card operations and/or complaint management. In-depth knowledge of one or more operations disciplines such as customer service ...
Customer Experience Specialist III - Customer Experience Office
Las Vegas, NV · On-site
$16.25 - $21.50/hr
Position Requirements * 2+ years of relevant experience in credit card operations and/or complaint management. In-depth knowledge of one or more operations disciplines such as customer service ...
Customer Experience Specialist III - Customer Experience Office
Las Vegas, NV · On-site
$16.50 - $21.75/hr
Position Requirements * 2+ years of relevant experience in credit card operations and/or complaint management. In-depth knowledge of one or more operations disciplines such as customer service ...
Customer Experience Specialist III - Customer Experience Office
Las Vegas, NV · On-site
$16.50 - $21.75/hr
Position Requirements * 2+ years of relevant experience in credit card operations and/or complaint management. In-depth knowledge of one or more operations disciplines such as customer service ...
Sr. Cobrand (Airline Credit Card) Strategy & Analytics Analyst
Las Vegas, NV · On-site
$81K - $101K/yr
... Management, and the issuing bank. • Support business case development for new product features ... Preferred : • SQL, Tableau, or similar tools preferred. • Understanding of credit card ...
Sr. Cobrand (Airline Credit Card) Strategy & Analytics Analyst
Las Vegas, NV · On-site
$81K - $101K/yr
... Management, and the issuing bank. • Support business case development for new product features ... Preferred : • SQL, Tableau, or similar tools preferred. • Understanding of credit card ...
Quality Representative II - Customer Experience Office
Las Vegas, NV · On-site
$15 - $19.25/hr
Position Requirements * 1+ years of relevant experience in credit card operations and/or quality monitoring * Strong communication and problem-solving skills * Proficiency in Word, Excel, and ...
Quality Representative II - Customer Experience Office
Las Vegas, NV · On-site
$15 - $19.25/hr
Position Requirements * 1+ years of relevant experience in credit card operations and/or quality monitoring * Strong communication and problem-solving skills * Proficiency in Word, Excel, and ...
Sr. Cobrand (Airline Credit Card) Strategy & Analytics Analyst
Las Vegas, NV · On-site
$65K - $82K/yr
Minimum three (3) years of experience in analytics, loyalty strategy, financial services, or credit card portfolio management. Advanced Excel and financial modeling skills required; SQL, Tableau, or ...
Sr. Cobrand (Airline Credit Card) Strategy & Analytics Analyst
Las Vegas, NV · On-site
$65K - $82K/yr
Minimum three (3) years of experience in analytics, loyalty strategy, financial services, or credit card portfolio management. Advanced Excel and financial modeling skills required; SQL, Tableau, or ...
Sr. Cobrand (Airline Credit Card) Strategy & Analytics Analyst
Las Vegas, NV · On-site
$65K - $82K/yr
Minimum three (3) years of experience in analytics, loyalty strategy, financial services, or credit card portfolio management. * Advanced Excel and financial modeling skills required; SQL, Tableau ...
Quick apply
Sr. Cobrand (Airline Credit Card) Strategy & Analytics Analyst
Las Vegas, NV · On-site
$65K - $82K/yr
Minimum three (3) years of experience in analytics, loyalty strategy, financial services, or credit card portfolio management. * Advanced Excel and financial modeling skills required; SQL, Tableau ...
Sr. Cobrand (Airline Credit Card) Strategy & Analytics Analyst
Las Vegas, NV · On-site
$65K - $82K/yr
Minimum three (3) years of experience in analytics, loyalty strategy, financial services, or credit card portfolio management. • Advanced Excel and financial modeling skills required; SQL, Tableau ...
Sr. Cobrand (Airline Credit Card) Strategy & Analytics Analyst
Las Vegas, NV · On-site
$65K - $82K/yr
Minimum three (3) years of experience in analytics, loyalty strategy, financial services, or credit card portfolio management. • Advanced Excel and financial modeling skills required; SQL, Tableau ...
Operations Manager
Las Vegas, NV · On-site
$75K - $80K/yr
TAM Card * Excellent communication at all levels * Strong leadership ability * Strong financial ... The ability to manage multiple operational and managerial tasks simultaneously * Personal maturity ...
Operations Manager
Las Vegas, NV · On-site
$75K - $80K/yr
TAM Card * Excellent communication at all levels * Strong leadership ability * Strong financial ... The ability to manage multiple operational and managerial tasks simultaneously * Personal maturity ...
Operations Manager
$75K - $80K/yr
TAM Card * Excellent communication at all levels * Strong leadership ability * Strong financial ... The ability to manage multiple operational and managerial tasks simultaneously * Personal maturity ...
Quick apply
Operations Manager
$75K - $80K/yr
TAM Card * Excellent communication at all levels * Strong leadership ability * Strong financial ... The ability to manage multiple operational and managerial tasks simultaneously * Personal maturity ...
Credit Card Operations Manager information
See Nevada salary details
$26K - $35.5K
17% of jobs
$38.1K is the 25th percentile. Wages below this are outliers.
$35.5K - $45.1K
29% of jobs
The median wage is $53.5K / yr.
$45.1K - $54.7K
4% of jobs
$54.7K - $64.3K
5% of jobs
$64.3K - $73.9K
9% of jobs
$73.9K - $83.5K
8% of jobs
$87.2K is the 75th percentile. Wages above this are outliers.
$83.5K - $93K
8% of jobs
$93K - $102.6K
11% of jobs
$102.6K - $112.2K
6% of jobs
$112.2K - $121.8K
2% of jobs
$121.8K - $131.4K
1% of jobs
$26K
$68.9K
$131.4K
How much do credit card operations manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a credit card operations manager, and why are they important?
What are some common challenges faced by a credit card operations manager, and how can they be addressed?
What does a credit card operations manager do?
What is the difference between Credit Card Operations Manager vs Credit Analyst?
| Aspect | Credit Card Operations Manager | Credit Analyst |
|---|---|---|
| Primary Focus | Oversees credit card processing, transaction management, and operational efficiency | Assesses creditworthiness of individuals or businesses to determine loan or credit risk |
| Required Skills | Operational management, compliance, process optimization | Financial analysis, risk assessment, credit scoring |
| Work Environment | Banking or financial institution operations teams | Credit departments, lending teams, financial analysis units |
| Certifications | Typically requires banking or financial certifications; sometimes project management | Often requires CFA, CPA, or related financial certifications |
The Credit Card Operations Manager focuses on managing the day-to-day operations of credit card processing and ensuring compliance, while the Credit Analyst evaluates credit risk to support lending decisions. Both roles require financial knowledge but serve different functions within financial institutions.

$17.28/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 23 days ago
Job description
Las Vegas, NV| On-siteWhy Westlake Credit Card?
- Base Pay:
- $17.28 per hour plus bonus potential of up to $3,000 monthly based on individual and team performance.
- *Incentive:
- If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement.
- * All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change.
What You’ll Do:
The 60-Day Collector plays a key role in helping Westlake Financial reduce delinquencies and protect our portfolio. You’ll work with customers whose accounts are 31–60 days past due, using communication, problem-solving, and persistence to find workable solutions and prevent loan losses.
- Negotiate with customers to develop payment plans that fit their individual situations.
- Meet and exceed daily and monthly goals while maintaining quality and compliance standards.
- Make outbound calls that lead to successful payments or timely arrangements to resolve delinquencies.
- Collaborate with teammates and contribute to the department’s overall success.
- Manage a high volume of calls efficiently and professionally in a fast-paced environment.
- Use skip-tracing tools to locate customers or collateral when needed.
- Reduce delinquency within your assigned queue and contribute to department-wide goals.
- Follow company policies and quality standards to ensure accuracy, compliance, and excellent customer experiences.
- Type at least 35 WPM with strong computer and data-entry skills.
- Some experience in credit card collections or a related financial services role
- Excellent communication and negotiation abilities with professional phone etiquette.
- Flexible schedule – willing to work overtime and weekends when needed.
- Able to multitask and stay organized in a fast-paced environment.
- Understanding of collection laws, including the Fair Debt Collection Practices Act (FDCPA).
- Proficient in Microsoft Excel and Outlook; comfortable navigating web-based applications.
- Team-oriented with a positive, dependable attitude.
- 2+ years of experience in a collections environment preferred.
- High school diploma or equivalent required.
- Medical, Dental, and Vision benefits
- Life Insurance and Long-term disability plans
- Flexible Spending Account
- 401K matching
- Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
- Wellness Programs
- Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
- Career Path Opportunities
- Discounts on Parks, Museums, Movie Tickets, and Attractions
- Employee Loan Assistance
- Annual Flu Shot
- Paid Vacations Days
- Paid Sick days
- Paid holidays
- HGym (available in our Los Angeles, CA & Dallas,TX office)
- Rental Car Discounts, Dell Member Purchase Program
- UKG Wallet
Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. This leads to cementing us as a leader in the automotive lending industry.
Westlake continues to grow its market share within the Auto Industry with assets in excess of 22B. We have business relationships in all 50 states, including Puerto Rico. We are looking to acquire talented individuals as we expand our market share. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America.
ACKNOWLEDGMENTSWe will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
About Westlake Financial
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Los Angeles, CA, US
Year founded
1988