We're hiring a Senior Operations Manager to drive performance and operational excellence for our partners. Our ideal candidate is a leader with a drive to deliver extraordinary results. This role ...
New
We're hiring a Senior Operations Manager to drive performance and operational excellence for our partners. Our ideal candidate is a leader with a drive to deliver extraordinary results. This role ...
New
We're hiring a Senior Operations Manager to drive performance and operational excellence for our partners. Our ideal candidate is a leader with a drive to deliver extraordinary results. This role ...
New
Las Vegas, NV · On-site
The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching ...
Las Vegas, NV · On-site
The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching ...
Henderson, NV · On-site
The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching ...
Henderson, NV · On-site
The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching ...
Las Vegas, NV · On-site
The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching ...
Las Vegas, NV · On-site
The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching ...
North Las Vegas, NV · On-site
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...
North Las Vegas, NV · On-site
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...
Las Vegas, NV · On-site
$110K/yr
The Senior Operations Manager is responsible for leading high-performing teams, optimizing workflows, leveraging data to drive business decisions, and ensuring operational excellence across key ...
Quick apply
Las Vegas, NV · On-site
$110K/yr
The Senior Operations Manager is responsible for leading high-performing teams, optimizing workflows, leveraging data to drive business decisions, and ensuring operational excellence across key ...
Las Vegas, NV · On-site
$110K/yr
The Senior Operations Manager is responsible for leading high-performing teams, optimizing workflows, leveraging data to drive business decisions, and ensuring operational excellence across key ...
Las Vegas, NV · On-site
$110K/yr
The Senior Operations Manager is responsible for leading high-performing teams, optimizing workflows, leveraging data to drive business decisions, and ensuring operational excellence across key ...
Las Vegas, NV · Hybrid
$110K/yr
The Senior Operations Manager is responsible for leading high-performing teams, optimizing workflows, leveraging data to drive business decisions, and ensuring operational excellence across key ...
Las Vegas, NV · Hybrid
$110K/yr
The Senior Operations Manager is responsible for leading high-performing teams, optimizing workflows, leveraging data to drive business decisions, and ensuring operational excellence across key ...
Stord is looking for a Sr. Operations Manager with strong communication skills and experience as a leader of leaders. This person must be able to lead others through effective decision making and ...
Stord is looking for a Sr. Operations Manager with strong communication skills and experience as a leader of leaders. This person must be able to lead others through effective decision making and ...
The Senior Operations Manager, Events should have an extensive knowledge of all aspects of Food & Beverage operations and be able to share and teach others the knowledge they have obtained through ...
The Senior Operations Manager, Events should have an extensive knowledge of all aspects of Food & Beverage operations and be able to share and teach others the knowledge they have obtained through ...
The Senior Operations Manager, Events should have an extensive knowledge of all aspects of Food & Beverage operations and be able to share and teach others the knowledge they have obtained through ...
The Senior Operations Manager, Events should have an extensive knowledge of all aspects of Food & Beverage operations and be able to share and teach others the knowledge they have obtained through ...
The Senior Operations Manager, Events should have an extensive knowledge of all aspects of Food & Beverage operations and be able to share and teach others the knowledge they have obtained through ...
The Senior Operations Manager, Events should have an extensive knowledge of all aspects of Food & Beverage operations and be able to share and teach others the knowledge they have obtained through ...
Position Purpose The Senior Operations Analyst is responsible for performing advanced, highly ... users. 7. Defines and manages the scope of a business solution to meet the goals of the ...
Position Purpose The Senior Operations Analyst is responsible for performing advanced, highly ... users. 7. Defines and manages the scope of a business solution to meet the goals of the ...
Reno, NV · On-site
$28.29 - $39.63/hr
Position Purpose The Senior Operations Analyst is responsible for performing advanced, highly ... users. 7. Defines and manages the scope of a business solution to meet the goals of the ...
Reno, NV · On-site
$28.29 - $39.63/hr
Position Purpose The Senior Operations Analyst is responsible for performing advanced, highly ... users. 7. Defines and manages the scope of a business solution to meet the goals of the ...
Reno, NV · On-site
Position Purpose The Senior Operations Analyst is responsible for performing advanced, highly ... users. 7. Defines and manages the scope of a business solution to meet the goals of the ...
Reno, NV · On-site
Position Purpose The Senior Operations Analyst is responsible for performing advanced, highly ... users. 7. Defines and manages the scope of a business solution to meet the goals of the ...
Position Purpose The Senior Operations Analyst is responsible for performing advanced, highly ... users. 7. Defines and manages the scope of a business solution to meet the goals of the ...
Position Purpose The Senior Operations Analyst is responsible for performing advanced, highly ... users. 7. Defines and manages the scope of a business solution to meet the goals of the ...
Las Vegas, NV · On-site
The Senior Operations Manager, Events should have an extensive knowledge of all aspects of Food & Beverage operations and be able to share and teach others the knowledge they have obtained through ...
Las Vegas, NV · On-site
The Senior Operations Manager, Events should have an extensive knowledge of all aspects of Food & Beverage operations and be able to share and teach others the knowledge they have obtained through ...
About the Role This is a high-impact leadership role where you'll partner with senior stakeholders ... Change Management: Effectively leads operational change initiatives and drives adoption across ...
About the Role This is a high-impact leadership role where you'll partner with senior stakeholders ... Change Management: Effectively leads operational change initiatives and drives adoption across ...
Las Vegas, NV · On-site
$95K - $110K/yr
Position Overview The Sr. Manager, Administrative Operations sits at the center of the business and owns the day-to-day operational backbone of FAL. You'll work across legal, IT, finance, HR, and ...
Las Vegas, NV · On-site
$95K - $110K/yr
Position Overview The Sr. Manager, Administrative Operations sits at the center of the business and owns the day-to-day operational backbone of FAL. You'll work across legal, IT, finance, HR, and ...
About the Role This is a high-impact leadership role where you'll partner with senior stakeholders ... Change Management: Effectively leads operational change initiatives and drives adoption across ...
About the Role This is a high-impact leadership role where you'll partner with senior stakeholders ... Change Management: Effectively leads operational change initiatives and drives adoption across ...
$39.7K - $50.9K
2% of jobs
$50.9K - $62K
7% of jobs
$62K - $73.2K
15% of jobs
$73.6K is the 25th percentile. Wages below this are outliers.
$73.2K - $84.3K
15% of jobs
The median wage is $92.3K / yr.
$84.3K - $95.5K
15% of jobs
$95.5K - $106.6K
9% of jobs
$106.6K - $117.8K
11% of jobs
$119.5K is the 75th percentile. Wages above this are outliers.
$117.8K - $129K
11% of jobs
$129K - $140.1K
6% of jobs
$140.1K - $151.3K
5% of jobs
$151.3K - $162.4K
4% of jobs
$39.7K
$100.5K
$162.4K
| Aspect | Senior Operations Manager | Operations Director |
|---|---|---|
| Responsibilities | Oversees daily operations, manages teams, implements policies | Sets strategic direction, oversees multiple departments, aligns operations with company goals |
| Required Credentials | Bachelor's degree, experience in operations, leadership skills | Bachelor's or master's degree, extensive experience, strategic planning skills |
| Work Environment | Office-based, team management, process optimization | Executive meetings, cross-departmental coordination, high-level planning |
| Industry Usage | Common in mid-sized companies, manufacturing, logistics | Found in large corporations, corporate strategy, enterprise-level operations |
The main difference between a Senior Operations Manager and an Operations Director lies in scope and strategic involvement. Senior Operations Managers focus on managing daily operations and teams, while Operations Directors are responsible for setting strategic goals and overseeing multiple departments to align with overall business objectives.
A senior operations manager oversees employees and helps company executives devise and implement procedures to improve productivity. As a senior operations manager, your job duties include evaluating employee performance, giving constructive feedback to employees, and facilitating training and professional development to ensure that your workers utilize best practices in their work. Your responsibility is to make sure that operations are optimally functional to contribute to the overall success of the company. Although most of your interactions are with colleagues and employees, you may occasionally handle client communications.
About the Job
Are you looking for an exciting new challenge? IntouchCX is looking for you!
As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
We’re hiring a Senior Operations Manager to drive performance and operational excellence for our partners. Our ideal candidate is a leader with a drive to deliver extraordinary results. This role requires a fearless attitude and a passion to contribute to our culture.
As Senior Operations Manager, You Will…
Ensure proper planning, staffing, and direction of operational functions
Review team performance daily to ensure optimal production is reached
Ensure proficient training and staff development is achieved across all teams
Develop and execute motivational incentives on the floor
Be responsible for ramp-up drives and goals
Analyze reports and program data, highlighting Key Performance Indicators (KPIs)
Create action plans for continuous improvement
Ensure Service Level Agreements are met with optimum quality & service
Authorize and coordinate staffing schedule changes
Participate in partner calls and meetings
As Senior Operations Manager, You Have…
5 to 7 years of management experience in the call center industry
A post-secondary diploma or degree with a major in Business
Client relationship management experience
Experience with managing budgets and understanding statistics
Experience maintaining and developing operational statistics, financial management information and results reporting
Excellent communication skills, both verbal and written
Above average organizational and time management skills
Ability to work under tight deadlines
Ability to implement change and innovation
Ability to communicate with various positions and departments