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Operations Support Manager Jobs (NOW HIRING)

Reflex

Operations Support Manager

Austin, TX · Hybrid

Operations Support Manager About Reflex Reflex is transforming how over 15 million Americans work in retail. Our platform connects top-tier retail talent--our Reflexers--with leading apparel brands ...

CGI Inc.

Operations Support Manager

Chicago, IL · On-site

Operations Support Manager Category: Administration Main location: United States, Illinois, Chicago Position ID:J0426-2159 Employment Type: Full Time Position Description: We are looking for a high ...

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How much do operations support manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for operations support manager in the United States is $73,186.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $91,500.00 per year, depending on experience, location, and employer.

What Is an Operations Support Manager?

An operations support manager oversees the operational support team and provides high-level technical support for customers and staff. As an operations support manager, your job duties include supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a plant. You may also direct the department in resolving operational issues and monitor daily workflows to ensure operational needs are met. The career typically requires at least a bachelor’s degree in a relevant field, such as business administration or operations management, and on-the-job training. Employers may also require prior leadership experience or knowledge of a specific industry. Additional qualifications include strong interpersonal, technical, and data analysis skills, as well as the ability to manage others.

What is the difference between Operations Support Manager vs Operations Coordinator?

AspectOperations Support ManagerOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP can be beneficialUsually requires a high school diploma or associate degree; some roles prefer relevant certifications or coursework
Work EnvironmentOversees multiple teams or departments, often in office settings, managing operational processesSupports daily operations, often working closely with teams on specific tasks or projects
Employer & Industry UsageCommon in logistics, manufacturing, and corporate sectorsWidely used in retail, healthcare, and service industries

The Operations Support Manager focuses on overseeing operational processes and managing teams, requiring more experience and credentials. In contrast, the Operations Coordinator handles supporting tasks and daily activities, often in entry-level roles. Both roles are essential for smooth operations but differ in scope and responsibilities.

More about Operations Support Manager jobs
What cities are hiring for Operations Support Manager jobs? Cities with the most Operations Support Manager job openings:
What are the most commonly searched types of Operations Support jobs? The most popular types of Operations Support jobs are:
Who are the top companies hiring for Operations Support Manager jobs? The top employers for Operations Support Manager jobs are:
What states have the most Operations Support Manager jobs? States with the most job openings for Operations Support Manager jobs include:
Infographic showing various Operations Support Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 62% Full Time, 36% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $73,186 per year, or $35.2 per hour.
Operations Support Manager

Operations Support Manager

Metropolitan Companies

Wyomissing, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 hours ago

Job description

Operations Support Manager
Department: Corporate Operations
Employment Type: Full Time
Location: Wyomissing
Description
Metropolitan Management Group is looking for an Operations Support Manager to join our team! The Operations Support Manager is responsible for leading, developing, and coordinating the administrative, sales support, and operational support functions within the Operations Department. This role directly supervises the Operations team ensuring alignment with company goals, efficient workflow, and high‑quality output across all support functions. The Operations Support Manager works closely with the VP of Operations, Owner, Regional Managers, Property Managers, and corporate teams to streamline processes, enhance communication, and support company initiatives.
Key Responsibilities
  • Provide daily leadership, coaching, and performance management for the Operations Administrative Assistant, Operations Sales Support, and Operations Support Specialist.
  • Assign, prioritize, and monitor tasks across the support team to ensure deadlines and quality standards are met.
  • Ensure executive support functions (calendar management, communications, reporting, filing, errands, event coordination) are completed accurately and efficiently.
  • Review and approve marketing materials, newsletters, email blasts, social media content, and website updates created by Sales Support.
  • Ensure leasing workflows, renewals, application processing, and property audits are completed timely and accurately.
  • Create, update, and enforce SOPs for administrative, leasing, reporting, and marketing processes.
  • Prepare reports, gather data, and assist with special projects for the EVP of Operations and Owner.
  • Review and validate reports produced by the support team, including leasing analytics, market surveys, renewal reports, and marketing metrics.
  • Review team output for accuracy, professionalism, and brand consistency.
  • Serve as the central point of coordination between Operations, Leasing, Marketing, and Property Management teams.
  • Train new support staff and ensure ongoing skill development for the team.
  • Oversee company events, preventative maintenance programs, and corporate initiatives requiring support team involvement.
  • Assist with escalated resident concerns, attorney general complaints, and sensitive communications.
  • Support the Operations Department as business needs evolve.

Skills, Knowledge and Expertise
Competencies:
  • Ability to coach, motivate, and guide a diverse support team.
  • Creative thinking and eye for detail
  • Working knowledge of general office practices and procedures
  • Strong skills in Microsoft Office; familiarity with Yardi, WordPress, and Canva preferred.
  • Effective interpersonal skills
  • Capable of resolving issues independently and supporting team problem‑solving.

Requirements:
  • High School Diploma or GED
  • 3-5 years of experience in operations, property management, administrative leadership, or related field
  • High proficiency in WORD, EXCEL and Outlook
  • Knowledge of Yardi a plus, but not required

Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • Rent discount

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