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Operations Support Manager Jobs in Boston, MA (NOW HIRING)

Renovo Solutions

Operations Support Specialist

Boston, MA · On-site

$65/hr

Renovo Solutions is a nationwide healthcare technology management company. Our mission is to enable ... Operations support functions are aligned with the asset management strategies of the site. The OSS ...

Renovo Solutions

Operations Support Specialist

Boston, MA · On-site

$65/hr

Renovo Solutions is a nationwide healthcare technology management company. Our mission is to enable ... Operations support functions are aligned with the asset management strategies of the site. The OSS ...

Renovo Solutions

Operations Support Specialist

Boston, MA · On-site

$65K - $75K/yr

Renovo Solutions is a nationwide healthcare technology management company. Our mission is to enable ... Operations support functions are aligned with the asset management strategies of the site. The OSS ...

Harvard University

AV Support Manager

Boston, MA · On-site

$58/hr

This is a hands-on operational leadership role responsible for supervising the audiovisual support ... The Manager oversees operational workflows, scheduling, triage, and escalation management related ...

Harvard University

AV Support Manager

Boston, MA

This is a hands-on operational leadership role responsible for supervising the audiovisual support ... The Manager oversees operational workflows, scheduling, triage, and escalation management related ...

Scadea

Application Support Manager

Boston, MA

This player-coach role combines service delivery, operational leadership, stakeholder communication, and continuous improvement. The ideal candidate has experience leading complex managed-support ...

New

Renovo Solutions

Sr. Operations Support Specialist

Boston, MA · On-site

$55K - $75K/yr

Renovo Solutions is a nationwide healthcare technology management company. Our mission is to enable ... Summary The Sr. Operations Support Specialist is assigned full time on-site to a specific resident ...

Intuvie

Technical Operations Support Intern

Natick, MA · On-site

$19 - $20/hr

Operations Manager FLSA : Non-exempt GENERAL SUMMARY Under limited supervision and general guidelines, the Technical Operations Support Intern will aid the Operations team across various tasks ...

Intuvie

Technical Operations Support Intern

Natick, MA · On-site

$19 - $20/hr

Operations Manager FLSA : Non-exempt GENERAL SUMMARY Under limited supervision and general guidelines, the Technical Operations Support Intern will aid the Operations team across various tasks ...

Growcer

Horticulture Support Manager

Boston, MA

Horticulture Support Manager Full Time, Salaried Remote, United States of America About Growcer ... Comply with, and train customers on the safe operation of: tools and equipment; cleaning techniques ...

Growcer Inc.

Horticulture Support Manager

Boston, MA · Remote

Horticulture Support Manager Full Time, Salaried Remote, United States of America About Growcer ... Comply with, and train customers on the safe operation of: tools and equipment; cleaning techniques ...

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All JobsOperations Support JobsOperations Support Manager JobsOperations Support Manager Jobs in Boston, MA

Operations Support Manager information

See Boston, MA salary details

$30.4K

$79.5K

$129.3K

How much do operations support manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for operations support manager in Boston, MA is $79,541.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $99,400.00 per year, depending on experience, location, and employer.

What is an operations support manager?

An operations support manager oversees the operational support team and provides high-level technical support for customers and staff. As an operations support manager, your job duties include supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a plant. You may also direct the department in resolving operational issues and monitor daily workflows to ensure operational needs are met. The career typically requires at least a bachelor’s degree in a relevant field, such as business administration or operations management, and on-the-job training. Employers may also require prior leadership experience or knowledge of a specific industry. Additional qualifications include strong interpersonal, technical, and data analysis skills, as well as the ability to manage others.

What is the difference between Operations Support Manager vs Operations Coordinator?

AspectOperations Support ManagerOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP can be beneficialUsually requires a high school diploma or associate degree; some roles prefer relevant certifications or coursework
Work EnvironmentOversees multiple teams or departments, often in office settings, managing operational processesSupports daily operations, often working closely with teams on specific tasks or projects
Employer & Industry UsageCommon in logistics, manufacturing, and corporate sectorsWidely used in retail, healthcare, and service industries

The Operations Support Manager focuses on overseeing operational processes and managing teams, requiring more experience and credentials. In contrast, the Operations Coordinator handles supporting tasks and daily activities, often in entry-level roles. Both roles are essential for smooth operations but differ in scope and responsibilities.

More about Operations Support Manager jobs

What are the most commonly searched types of Operations Support jobs in Boston, MA?

The most popular types of Operations Support jobs in Boston, MA are:

Infographic showing various Operations Support Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,509 per year, or $38.2 per hour.

Manager, Food Operations, Innovation & Support

Newton, MA • On-site

Panera Bread
Restaurants • 10K+ employees

5.4

Company rating: 5.4 out of 10

Based on 1,463 frontline employees who took The Breakroom Quiz

9th of 16 rated cafes

Free food

Recommended by students

Recommended by parents

Learn more about Panera Breadexternal

$83K - $100K/yr

Full-time

Posted 17 days ago

Job description

Manager, Food Operations, Innovation & Support
The Manager, Food Operations, Innovation & Support manages a portfolio of New Product Development projects from ideation through deployment. This role partners closely with Culinary, Operations, and Support Center teams to ensure new products, programs, and operational processes are fully validated, operationally feasible, and ready for successful national implementation.
This role is Hybrid, and requires a minimum of three days a week at our Newton, MA offices.
Key Responsibilities
Product Development & Operational Validation
  • Partner with Culinary and cross-functional teams to identify operational impacts, risks, and complexity of new menu items and programs during development.
  • Lead product testing efforts, ensuring concepts are thoroughly vetted and validated before deployment.
  • Evaluate operational readiness and recommend solutions that balance innovation, quality, execution, and guest experience.

Project Management & Execution
  • Manage multiple projects simultaneously from concept through rollout, developing project plans, timelines, and resource requirements.
  • Monitor project milestones, identify risks, remove barriers, and escalate issues when needed to ensure successful execution.
  • Provide accurate status updates and drive accountability across project teams to deliver results on time and within scope.

Cross-Functional Collaboration & Innovation
  • Serve as a key liaison between Operations, Culinary, Training, Marketing, Supply Chain, Technology, and other support teams.
  • Influence stakeholders and facilitate decision-making to align priorities and achieve project objectives.
  • Apply creative problem-solving and operational expertise to transform innovative ideas into scalable Panera solutions.

Qualifications:
  • Bachelor's Degree or equivalent preferred.
  • 5+ years' experience in restaurant operations environment needed.
  • Strong project management and organizational skills with the ability to manage multiple priorities.
  • Detail-orientated and curious, able to quickly evaluate inter-dependencies between projects and programs, and use analytics and creative problem-solving skills to identify a clear pathway to best solutions.
  • Ability to multitask, prioritize and balance varying workloads to ensure delivery of high-quality results.
  • Elevated performance in a fast-paced, time-sensitive environment with demonstrated ability to complete projects on time based on scope, people/resources and business value.
  • Outstanding communication and cross-departmental team building skills with the ability to effectively persuade through oral and written means.
  • Strong Microsoft Office skills (Excel, Word, PowerPoint, etc.)
  • Outstanding communication skills with the ability to effectively persuade through oral and written means.
  • Detail-orientated, possess strong analytics and problem-solving skills.
  • Ability to travel up to 50% of the time depending on project needs.

Competitive Pay $83,686 to $100,423 annually.
The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Newton Support Center
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About Panera Bread

Sourced by ZipRecruiter

Panera began in 1987 as St. Louis Bread Company, a humble community bakery founded with a sourdough starter from San Francisco and a dream of putting a loaf of bread in every arm. While our business has expanded well beyond St. Louis since then, that same sourdough starter is still used in our iconic sourdough bread and the craft of baking bread fresh each day remains at the heart of Panera Bread. Each day our trained bakers fill our bakery shelves with delicious freshly baked cookies, pastries, bagels, and a range of breads from focaccia to classic baguettes. We believe in serving delicious, freshly prepared, Clean food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist. We respect our planet and take measures to lessen our impacts. We believe in treating people with warmth, kindness, and respect, whether it’s a guest in our cafe or one of our associates. And we believe in helping our local communities, especially in times of need.

Industry

Restaurants

Company size

10,000+ Employees

Headquarters location

Saint Louis, MO, US

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Benefits

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