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Operations Support Jobs (NOW HIRING)

Signet Jewelers

Operations Support

Boca Raton, FL · On-site

Support store-level expense awareness and limited, approved purchasing * Follow established SOPs, operational controls, and documentation standards Brand & Business Support: * Support store-level ...

Signet Jewelers

Operations Support

Saint Louis, MO · On-site

Back Office Support plays a key role in supporting the coordination of production, supply chain, inventory management, and customer experience to ensure efficient operations and high-quality product ...

Primark

Operations Support

Buffalo, NY · On-site

$17.05/hr

Company Description Operations Support Because your opportunities are endless Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. Our ...

AEG Presents

Operations Support

Manchester, NH

Operations Support (Part-Time) DEPARTMENT: Operations REPORTS TO: Director of Operations FLSA STATUS: Hourly, Non-Exempt LOCATION: SNHU Arena- Manchester, NH LEGENDS GLOBAL Legends Global is the ...

Maersk

Operations Support

Phoenix, AZ

Support role for operations, can include administrative tasks including data entry and printing off reports to support the efficient running of the operation Typical titles include; Operations or ...

Maersk

Operations Support

Fontana, CA · On-site

Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers ...

Vertisystem

Operations Support

Baltimore, MD

Operations Support Location: Baltimore Maryland USA 21230 Duration: 06 months. Description: Top Skills: Attention to detail, Excellent communication skills, Ability to prioritize daily workload. Can ...

Nutrien

Operations Support

Fort Pierce, FL

Operations Support Requisition ID: 31172 Location: Ft Pierce, FL, USA, 34945 Workplace Type: On-Site Experience Level: Entry Level Job Type: Full Time Nutrien is a leading provider of crop inputs and ...

Nutrien

Operations Support

Greensburg, IN

Operations Support Requisition ID: 30166 Location: Greensburg, IN, USA, 47240 Workplace Type: On-Site Experience Level: Entry Level Job Type: Full Time Nutrien is a leading provider of crop inputs ...

Nutrien

Operations Support

Statesville, NC

Operations Support Requisition ID: 30995 Location: Statesville, NC, USA, 28625 Workplace Type: On-Site Experience Level: Entry Level Job Type: Part Time Nutrien is a leading provider of crop inputs ...

Nutrien

Operations Support

Pingree, ID · On-site

Operations Support Requisition ID: 31913 Location: Pingree, ID, USA, 83262 Workplace Type: On-Site Experience Level: Entry Level Job Type: Full Time Nutrien is a leading provider of crop inputs and ...

ASM Global

Operations Support

Manchester, NH · On-site

Operations Support (Part-Time) DEPARTMENT: Operations REPORTS TO: Director of Operations FLSA STATUS: Hourly, Non-Exempt LOCATION: SNHU Arena- Manchester, NH LEGENDS GLOBAL Legends Global is the ...

Professional Search Group - Orange County

Be Seen First

Operations Support Specialist

Phoenix, AZ · Remote

$18/hr

We are seeking a detail-oriented Operations Support Specialist to support our client's growing operations team. This is a great opportunity to join a mission-driven company that plays a critical role ...

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How much do operations support jobs pay per hour?

As of May 29, 2026, the average hourly pay for operations support in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Support professional, and why are they important?

To thrive in Operations Support, you need strong organizational skills, attention to detail, and a basic understanding of business processes, often supported by a relevant associate or bachelor's degree. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and office software like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills in this role. These skills and qualities are essential for ensuring smooth daily operations, efficient workflow management, and effective support to teams across the organization.

How does an Operations Support professional typically interact with other departments, and what collaboration skills are important for success?

Operations Support professionals often serve as a bridge between various departments such as logistics, customer service, and management. They coordinate workflows, communicate updates, and troubleshoot issues to ensure smooth business operations. Strong collaboration skills—such as clear communication, adaptability, and problem-solving—are essential, as these professionals frequently participate in cross-functional meetings and projects. Building positive relationships and understanding the needs of different teams is key to excelling in this role.

What are operations support roles?

Operations support roles are positions within an organization that focus on ensuring the smooth and efficient functioning of daily business activities. These professionals handle tasks such as coordinating logistics, managing schedules, maintaining records, and supporting internal teams with administrative needs. Their work often involves troubleshooting issues, streamlining processes, and facilitating communication between different departments. Operations support staff play a crucial role in helping organizations meet their goals by keeping operations running smoothly.

What is the difference between Operations Support vs Customer Service Representative?

AspectOperations SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, often behind the scenes supporting operationsFrontline, interacting directly with customers
Employer & Industry UsageUsed across industries like logistics, manufacturing, and financeCommon in retail, telecom, and service industries
Search & Comparison IntentFocuses on operational processes and support rolesFocuses on customer interaction and service skills

Operations Support and Customer Service Representative roles often overlap in communication and problem-solving skills. However, Operations Support primarily focuses on internal processes and supporting business functions, while Customer Service Representatives handle direct customer interactions. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

More about Operations Support jobs
What cities are hiring for Operations Support jobs? Cities with the most Operations Support job openings:
What are the most commonly searched types of Operations Support jobs? The most popular types of Operations Support jobs are:
What states have the most Operations Support jobs? States with the most job openings for Operations Support jobs include:
Operations Support jobs near you
Infographic showing various Operations Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 57% Full Time, 35% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 5% Hybrid, and 2% Remote job distribution, with an average salary of $54,123 per year, or $26 per hour.
Operations Support

Operations Support

Signet Jewelers

Boca Raton, FL • On-site

Full-time

Posted 19 days ago

Signet Jewelers rating

6.7

Company rating: 6.7 out of 10

Based on 291 frontline employees who took The Breakroom Quiz

17th of 28 rated jewelry retailers

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
Essential Job Responsibilities
Customer Experience & Store Support:
  • Deliver a consistent, high-quality in-store customer experience aligned with company service standards
  • Greet and assist walk-in customers in a professional and welcoming manner
  • Answer incoming customer calls and direct inquiries appropriately
  • Support customers with merchandise pickups, service questions, and general store needs
  • Maintain a clean, organized, and brand-aligned front-of-house environment

Repair Intake & Customer Service Execution:
  • Receive and document all customer jewelry requiring repair
  • Verify item details, condition, warranty status, and required services
  • Complete accurate and thorough repair intake forms, pictures and notes
  • Communicate repair expectations, timelines, and status updates using approved systems
  • Track repair progress to ensure timely completion
  • Safeguard customer items through proper handling, storage, and chain-of-custody procedures
  • Perform quality checks prior to repair release to ensure company standards are met

Order & Fulfillment Execution:
  • Execute Buy Online Pick Up In Store (BOPIS) and Buy Online Ship to Store (BOSS) fulfillment processes
  • Support layaway, repair, and special order execution at the store level
  • Perform quality control checks on merchandise and validate order accuracy
  • Receive stock and memo inventory created by Central Operations
  • Ensure proper documentation, system updates, and store handling of all inventory received

Inventory & Asset Stewardship:
  • Perform physical inventory counts and support inventory audits
  • Complete daily inventory tracking and reconciliation activities
  • Support warranty management and documentation processes
  • Maintain organized shop and inventory storage areas
  • Assist with ongoing inventory maintenance and shop organization
  • Remove donation merchandise from inventory in accordance with company procedures

Administrative & Operational Support:
  • Complete store-level administrative tasks required for daily operations
  • Maintain accurate logs, reports, and operational documentation
  • Order office supplies and branded materials as needed
  • Support store-level expense awareness and limited, approved purchasing
  • Follow established SOPs, operational controls, and documentation standards

Brand & Business Support:
  • Support store-level brand initiatives and approved in-store or local events as needed
  • Ensure store presentation and merchandise appearance remain aligned with brand standards
  • Communicate internal initiatives, goals, or updates as directed by leadership

Compliance & Cross-Functional Coverage:
  • Adhere to all operational procedures, safety requirements, and company policies
  • Identify and escalate inventory, repair, order, or process exceptions to leadership
  • Provide flexible operational coverage across customer service, store operations, and administrative needs
  • Partner with Central Operations to ensure alignment between store execution and centralized processes

Qualifications
Required:
  • High school diploma or equivalent
  • 1-3 months of retail, customer service, or operations support experience (or equivalent combination of education and experience)
  • Strong attention to detail and ability to follow established procedures
  • Ability to manage multiple tasks in a fast-paced retail environment
  • Basic proficiency with computer systems and Microsoft 365 tools
  • Must be able to work Saturdays

Preferred:
  • Experience in jewelry, luxury retail, or high-value merchandise environments
  • Familiarity with POS, inventory, order, or repair management systems

Key Competencies:
  • Customer & Brand Focus
  • Operational Accuracy
  • Inventory Stewardship
  • Communication & Follow-Through
  • Time Management & Organization
  • Flexibility & Adaptability

Work Environment & Physical Demands:
  • Retail environment with moderate noise levels
  • Ability to occasionally lift and/or move up to 50 pounds
  • Regular use of hands, vision, and communication skills
  • Combination of sitting, standing, walking, reaching, and occasional bending or kneeling

Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

What Signet Jewelers employees say

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About Signet Jewelers

Sourced by ZipRecruiter

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Akron, OH, US

Year founded

1949

Social media

Twitter

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