Operations Support Jobs in Maryland (NOW HIRING)

Job Summary We are seeking an Operations Support professional to provide administrative and operational support within a financial services environment. This role is responsible for processing client documentation, supporting operational workflows, maintaining accurate records, communicating with clients, and ensuring timely and accurate completion of assigned tasks while delivering excellent customer service. Required Qualifications High school diploma or equivalent (Bachelor’s degree in Finance, Business, or a related field is preferred). Finance education, experience, or knowledge of financial services. Strong analytical reasoning and problem-solving skills. Excellent organizational skills with strong attention to detail. Customer service-focused mindset. Strong written and verbal communication skills. Proficiency in Microsoft Excel, Microsoft Word, and database applications. Ability to define priorities, manage multiple tasks, and work independently. Ability to quickly learn new processes and systems. Ability to work effectively under pressure while meeting deadlines. Preferred Qualifications Previous experience in loan servicing or financial operations. Prior experience in operations support or client servicing within the financial services industry. Experience handling detailed documentation and account processing. Key Responsibilities Process incoming and outgoing paperwork, including mail and facsimiles. Support client service associates and operational teams with daily activities. Review inbound client documentation for accuracy and completeness. Record and maintain accurate account activity and documentation. Submit completed forms for final processing to the service center. Communicate with clients through written correspondence and outbound phone calls regarding documentation and account requirements. Prioritize multiple operational tasks while ensuring deadlines are met. Monitor project activities and follow up on outstanding items. Maintain accurate records and database entries. Resolve issues by identifying problems, asking appropriate questions, and escalating when necessary. Provide high-quality customer service while maintaining compliance with operational procedures. Perform additional administrative and operational duties as assigned. Required Skills Financial Services Knowledge Analytical Reasoning Customer Service Documentation Processing Microsoft Excel Microsoft Word Database Management Written Communication Verbal Communication Attention to Detail Organization Skills Time Management Multi-tasking Problem Solving Prioritization Data Entry Administrative Support Record Management Independent Working Process Compliance Preferred Skills Loan Servicing Financial Operations Client Documentation Review Account Servicing Operational Support Education: High School

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.

We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.