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Operations Support Jobs in Maryland (NOW HIRING)

Maersk Company Limited

Operations Support

Hanover, MD · On-site

$21 - $23.50/hr

Operations Support As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us ...

eTeam

Operations Support

Baltimore, MD · On-site

Job Title: Operation Support Location: Baltimore, MD Duration: 12 months Hybrid: 3 days per week onsite *** BACHELOR'S REQUIRED The Client Onboarding and Regulatory Data Services (CORDS) team ...

A.P. Møller - Maersk A/S

Operations Support

Hanover, MD · On-site

$21 - $23.50/hr

Responsible for supporting final mile logistics operations across both B2B and B2C delivery channels. This role focuses on administrative and operational support, including billing, chargeback ...

A.P. Møller - Maersk A/S

Operations Support

Hanover, MD · On-site

$21 - $23.50/hr

Responsible for supporting final mile logistics operations across both B2B and B2C delivery channels. This role focuses on administrative and operational support, including billing, chargeback ...

Vertisystem

Operations Support

Baltimore, MD · On-site

Operations Support Location: Baltimore Maryland USA 21230 Duration: 06 months. Description: Top Skills: Attention to detail, Excellent communication skills, Ability to prioritize daily workload. Can ...

Vertisystem

Operations Support

Baltimore, MD · On-site

Operations Support Location: Baltimore Maryland USA 21230 Duration: 06 months. Description: Top Skills: • Attention to detail, • Excellent communication skills, • Ability to prioritize daily ...

QBE

Operations Support - II

Aberdeen, MD · On-site

Operations Support - II QBE, LLC is a mission-focused technology and security solutions provider supporting defense and federal customers worldwide. We deliver high-impact capabilities where ...

Erimax Inc.

Operations Support Specialist

Oxon Hill, MD

$52K - $70K/yr

In addition to being responsible for providing administrative support for the day-to-day operations of a business. The ideal candidate is a natural coordinator who has a strong sense of big-picture ...

Erimax Inc

Operations Support Specialist

MD · On-site +1

$52K - $70K/yr

In addition to being responsible for providing administrative support for the day-to-day operations of a business. The ideal candidate is a natural coordinator who has a strong sense of big-picture ...

Erimax Inc.

Operations Support Specialist

Oxon Hill, MD · On-site

$52K - $70K/yr

In addition to being responsible for providing administrative support for the day-to-day operations of a business. The ideal candidate is a natural coordinator who has a strong sense of big-picture ...

Maersk

Conversion Operations Support

Joppa, MD · On-site

The Operations Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is ...

Maersk

Conversion Operations Support

Joppa, MD · On-site

The Operations Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is ...

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All JobsOperations Support JobsOperations Support Jobs in Maryland

Operations Support information

See Maryland salary details

$13

$25

$34

How much do operations support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for operations support in Maryland is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $30.58 per hour, depending on experience, location, and employer.

What is operations support?

Operations support roles are positions within an organization that focus on ensuring the smooth and efficient functioning of daily business activities. These professionals handle tasks such as coordinating logistics, managing schedules, maintaining records, and supporting internal teams with administrative needs. Their work often involves troubleshooting issues, streamlining processes, and facilitating communication between different departments. Operations support staff play a crucial role in helping organizations meet their goals by keeping operations running smoothly.

What skills and qualifications are needed for operations support?

To thrive in Operations Support, you need strong organizational skills, attention to detail, and a basic understanding of business processes, often supported by a relevant associate or bachelor's degree. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and office software like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills in this role. These skills and qualities are essential for ensuring smooth daily operations, efficient workflow management, and effective support to teams across the organization.

How does an operations support professional interact with other departments?

Operations Support professionals often serve as a bridge between various departments such as logistics, customer service, and management. They coordinate workflows, communicate updates, and troubleshoot issues to ensure smooth business operations. Strong collaboration skills—such as clear communication, adaptability, and problem-solving—are essential, as these professionals frequently participate in cross-functional meetings and projects. Building positive relationships and understanding the needs of different teams is key to excelling in this role.

What is the difference between Operations Support vs Customer Service Representative?

AspectOperations SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, often behind the scenes supporting operationsFrontline, interacting directly with customers
Employer & Industry UsageUsed across industries like logistics, manufacturing, and financeCommon in retail, telecom, and service industries
Search & Comparison IntentFocuses on operational processes and support rolesFocuses on customer interaction and service skills

Operations Support and Customer Service Representative roles often overlap in communication and problem-solving skills. However, Operations Support primarily focuses on internal processes and supporting business functions, while Customer Service Representatives handle direct customer interactions. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Is operations support a high paying job?

Operations support roles typically offer moderate salaries that vary based on industry, experience, and location. While some positions can be well-paying, especially with specialized skills or certifications, they generally do not reach the highest salary levels compared to other management or technical roles.

What are 5 careers in operations support?

Careers in operations support include roles such as operations analyst, logistics coordinator, supply chain specialist, customer support manager, and process improvement specialist. These positions often require strong organizational skills, familiarity with enterprise resource planning (ERP) systems, and the ability to analyze and optimize workflows.

What are the most commonly searched types of Operations Support jobs in Maryland?

The most popular types of Operations Support jobs in Maryland are:

What cities in Maryland are hiring for Operations Support jobs?

Cities in Maryland with the most Operations Support job openings:

Operations Support jobs near you
Infographic showing various Operations Support job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $52,528 per year, or $25.3 per hour.

Operations Support

Hanover, MD • On-site

Maersk Company Limited
Transportation and Warehousing • 10K+ employees
Learn more about Maersk Company Limitedexternal

$21 - $23.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Maersk rating

6.8

Company rating: 6.8 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

Job description

Operations Support

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you!

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Responsible for supporting final mile logistics operations across both B2B and B2C delivery channels. This role focuses on administrative and operational support, including billing, chargeback processing, invoice management, shipment recaps, and reporting.

Strong proficiency in Excel and Microsoft Office is essential for analyzing data, maintaining accurate records, and supporting daily operational activities. APPLY TODAY!

JOB SUMMARY:

The Operations Support is responsible for answering incoming calls and providing excellent customer service. They monitor and respond to customer inquiries. They track, trace, enter, and update shipments.

Essential Functions:
  • Answer incoming calls and provide excellent customer service to all callers
  • Monitor and respond to customer inquiries received through email
  • Make outgoing calls to follow-up on shipment status, resolve issues, and update customers
  • Track, trace, enter, and update shipments
  • Data Entry
  • Assist and support Pilot stations and cartage agents
  • Master outside customer applications
  • Follow published procedures and work instructions for NCS accounts and bring modifications to management's attention
  • Perform other duties as assigned
Skills/Competencies:
  • Excellent oral and written communication and problem-solving skills
  • Technological aptitude using the internet and online tools
  • Ability to multitask
  • Excellent organizational skills with emphasis on detail

Company Benefits:

  • Medical
  • Dental
  • Vision
  • 401k + Company Match
  • Employee Assistance Program
  • Paid Time Off
  • Flexible Work Schedules (when possible)
  • And more!

Pay Range:

$21.00 - $23.50 per hour

*The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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