ZipRecruiter

Log In

1

Operations Support Jobs in Chicago, IL (NOW HIRING)

CGI Inc.

Operations Support Manager

Chicago, IL · On-site

Operations Support Manager Category: Administration Main location: United States, Illinois, Chicago Position ID:J0426-2159 Employment Type: Full Time Position Description: We are looking for a high ...

Maersk

Conversion - Operations Support

Northlake, IL · On-site

Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers ...

Coinflow

Operations Support Analyst

Chicago, IL · On-site

$70K - $90K/yr

As an Operations Support Analyst , you will sit at the intersection of execution and optimization, balancing the manual tasks required for merchant onboarding with the strategic mindset needed to ...

Pasona NA

Operations Support Associate

Itasca, IL · Hybrid

$28 - $30/hr

Associate degree in business, operations, logistics, or related field. * Minimum 1 year of ... Support sales team with logistics quotes, shipment coordination, inventory reports, supplier ...

Swift Transportation

Operations Support-Flatbed

Gary, IN · On-site

$18.82 - $23/hr

Previous driving experience and/or operations, and/or customer experience required. * Must have ... Volunteer opportunities to support our local communities - We have an adoration for helping others ...

Swift Transportation

Operations Support-Flatbed

Gary, IN · On-site

$18.82 - $23/hr

Previous driving experience and/or operations, and/or customer experience required. * Must have ... Volunteer opportunities to support our local communities - We have an adoration for helping others ...

Swift Transportation

Operations Support-Flatbed

Gary, IN

$18.82 - $23/hr

Previous driving experience and/or operations, and/or customer experience required. * Must have ... Volunteer opportunities to support our local communities - We have an adoration for helping others ...

Swift Transportation

Operations Support-Flatbed

Gary, IN · On-site

$18.82 - $23/hr

Previous driving experience and/or operations, and/or customer experience required. * Must have ... Volunteer opportunities to support our local communities- We have an adoration for helping others ...

Swift Transportation

Operations Support-Flatbed

Gary, IN

$18.82 - $23/hr

Previous driving experience and/or operations, and/or customer experience required. * Must have ... Volunteer opportunities to support our local communities- We have an adoration for helping others ...

US Navy

Aviation Operations & Support

Hometown, IL

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview Aviation Boatswain's Mates in Aviation Operations & Support help launch and recover naval aircraft quickly ...

US Navy

Aviation Operations & Support

Schaumburg, IL

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview Aviation Boatswain's Mates in Aviation Operations & Support help launch and recover naval aircraft quickly ...

next page

Showing results 1-20

All JobsOperations Support JobsOperations Support Jobs in Chicago, IL

Operations Support information

See Chicago, IL salary details

$14

$26

$37

How much do operations support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for operations support in Chicago, IL is $26.83, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $32.45 per hour, depending on experience, location, and employer.

What's the highest paying job at Tractor Supply?

The highest paying roles at Tractor Supply typically include store managers and regional managers, with salaries often exceeding $70,000 annually. These positions require leadership skills, retail experience, and often involve overseeing multiple store locations and staff management.

What is the difference between Operations Support vs Customer Service Representative?

AspectOperations SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, often behind the scenes supporting operationsFrontline, interacting directly with customers
Employer & Industry UsageUsed across industries like logistics, manufacturing, and financeCommon in retail, telecom, and service industries
Search & Comparison IntentFocuses on operational processes and support rolesFocuses on customer interaction and service skills

Operations Support and Customer Service Representative roles often overlap in communication and problem-solving skills. However, Operations Support primarily focuses on internal processes and supporting business functions, while Customer Service Representatives handle direct customer interactions. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How does an Operations Support professional typically interact with other departments, and what collaboration skills are important for success?

Operations Support professionals often serve as a bridge between various departments such as logistics, customer service, and management. They coordinate workflows, communicate updates, and troubleshoot issues to ensure smooth business operations. Strong collaboration skills—such as clear communication, adaptability, and problem-solving—are essential, as these professionals frequently participate in cross-functional meetings and projects. Building positive relationships and understanding the needs of different teams is key to excelling in this role.

What are the key skills and qualifications needed to thrive as an Operations Support professional, and why are they important?

To thrive in Operations Support, you need strong organizational skills, attention to detail, and a basic understanding of business processes, often supported by a relevant associate or bachelor's degree. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and office software like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills in this role. These skills and qualities are essential for ensuring smooth daily operations, efficient workflow management, and effective support to teams across the organization.

What jobs in the US pay 300,000 a year?

Operations Support roles typically do not reach a $300,000 annual salary; high-paying jobs in the US at that level are often executive positions such as Chief Operating Officer, Chief Executive Officer, or specialized roles like investment bankers, surgeons, or senior technology executives. These roles usually require extensive experience, advanced degrees, and leadership responsibilities.

What are operations support roles?

Operations support roles are positions within an organization that focus on ensuring the smooth and efficient functioning of daily business activities. These professionals handle tasks such as coordinating logistics, managing schedules, maintaining records, and supporting internal teams with administrative needs. Their work often involves troubleshooting issues, streamlining processes, and facilitating communication between different departments. Operations support staff play a crucial role in helping organizations meet their goals by keeping operations running smoothly.

What job makes $10,000 a month without a degree?

Operations support roles typically do not pay $10,000 a month without specialized skills or experience. High-paying jobs that reach this level often require advanced technical skills, certifications, or managerial responsibilities, such as in sales, IT, or business management, which may not require a degree but do demand relevant expertise and proven performance.

What is the role of operations support?

Operations support involves assisting with the daily functions of a business or organization, ensuring processes run smoothly and efficiently. It often includes tasks such as troubleshooting, coordinating between departments, managing documentation, and using tools like enterprise resource planning (ERP) systems to optimize operations.
What are the most commonly searched types of Operations Support jobs in Chicago, IL? The most popular types of Operations Support jobs in Chicago, IL are:
Operations Support jobs near you
Infographic showing various Operations Support job openings in Chicago, IL as of June 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $55,798 per year, or $26.8 per hour.
ServiceTitan & Operations Support

ServiceTitan & Operations Support

Apex Service Partners

Oak Brook, IL • On-site

Full-time

Posted 24 days ago

Job description

Overview

Apex Service Partners is a leading residential home services company dedicated to building a network of bestinclass local brands across the U.S. We partner with communityrooted plumbing, HVAC, and electrical businesses to deliver exceptional service while fostering a culture of growth, collaboration, and operational excellence.

Our Midwest Region is seeking a ServiceTitan & Operations Support Specialist to support our Illinois and Wisconsin market. This role serves as a key support partner to local operators, blending ServiceTitan system support with day-to-day operational and administrative support for our field and office teams.

This is a hands-on, highly collaborative role ideal for someone who enjoys solving problems, supporting teams, and keeping operations running smoothly across multiple businesses.

What You'll Do:ServiceTitan Support & Systems
  • Serve as the primary ServiceTitan support resource for Illinois & Wisconsin operating companies
  • Manage and resolve daily tickets and user requests, including troubleshooting and howto guidance
  • Support user onboarding, account setup, permissions, and basic training
  • Assist with system configuration updates and workflow improvements
  • Partner with the regional ServiceTitan team to escalate issues and implement enhancements
  • Help ensure data accuracy, consistency, and proper system usage
Operations, Dispatch & Admin Support
  • Support dispatch and scheduling teams with system questions, workflow issues, and optimization
  • Assist with job setup accuracy, call booking workflows, and technician scheduling alignment
  • Partner with office teams on day-to-day operational challenges and process improvements
  • Provide administrative support such as reporting pulls, data updates, and system audits
  • Help maintain standard operating procedures (SOPs) and ensure consistency across locations
  • Support basic reporting needs for operators (KPIs, job tracking, performance data)
  • Act as a bridge between field teams, office staff, and leadership to improve communication and execution
Market Partnership & Continuous Improvement
  • Build strong relationships with GMs, dispatchers, CSRs, and office managers
  • Identify opportunities to streamline workflows and improve efficiency
  • Support adoption of best practices across ServiceTitan and operations
  • Stay current on ServiceTitan functionality and industry best practices
What You'll Bring:
  • 2+ years of ServiceTitan experience, ideally in a CSR, dispatch, admin, or support role
  • Exposure to home services operations (HVAC, plumbing, electrical) strongly preferred
  • Strong understanding of dispatching, scheduling, and office workflows
  • Ability to manage multiple priorities in a fast-paced environment
  • Excellent problem-solving skills with a hands-on, "jump in and help" mindset
  • Strong communication skills with a customer-service approach to internal teams
  • Highly organized with strong attention to detail
  • Comfortable working across systems, teams, and operational challenges
  • ServiceTitan Certification is a plus, but not required

Apex Service Partners is an Equal Opportunity Employer

Employment Type: FULL_TIME

Apply