Operations Support Coordinator Jobs in Chicago, IL

PTC is a leading manufacturer and marketer of welded and cold drawn mechanical steel tubing and tubular shapes, plated bar and tubing, and fabricated parts and precision components.

We at PTC value our employees’ health and wellness. We offer the following:

• FREE Healthcare
• HSA option
• Dental
• Vision
• Life Insurance
• Dependent & Spouse Life Insurance
• Long Term Disability
• Critical Illness & Accident Coverage
• 401K plan with company match
• Referral Bonus
• Employee Assistance Program (EAP)
• Annual college scholarship available for children & grandchildren of PTC employees
• Tuition Reimbursement eligibility

Job Summary: 

Responsible for managing accounting and purchasing functions, including processing requisitions for office and plant supplies, receiving purchase orders, and handling supplier invoice processing. Maintains and updates records for all hourly-level Human Resources activities, such as onboarding new hires and temporary employees, weekly payroll processing, and daily reporting of required HR data. Prepares and documents month-end inventory records, including updates to the Financial Trends and Highlights report, and participation in monthly financial reviews with the Plant Manager.

Essential Duties and Responsibilities: 

• Coordinate daily shipping operations including preparing trips, picking and grouping orders, managing gate passes, and recording freight costs in Excel.
• Reserve and unreserve lots tied to customer orders.
• Review and close batch details for order processing.
• Serve as backup support for steel receiving, including receiving coils from purchase orders and managing slit orders in Oracle.

• Assist the HR Generalist with employee relations, FMLA tracking, and Workers Compensation claims.
• Engage with hourly employees, review and approve weekly timecards, and notify payroll of any adjustments.
• Ensure timely and accurate approval of hourly payroll prior to Paycom submission.
• Maintain up-to-date personnel files and manage reporting of hourly rate changes, job descriptions, and other employment updates.
• Track and post attendance records, manage the Point System, and monitor safety shoe reimbursements.
• Oversee weekly union-related deductions (dues, benefits) and update union reports on the CSJB website, ensuring timely monthly payments.
• Communicate with CSJB regarding qualifying events or changes in hourly employee status.
• Post weekly union schedules per contract requirements and track weekly headcount for hourly and salaried staff in InfoZone.

• Manage petty cash, including transaction tracking and account reconciliation.
• Monitor and record company credit card purchases.
• Provide monthly reporting for Fairbury’s headcount and hourly hours, post the monthly seniority list, and process perfect attendance incentives.

• Provide backup coverage for Traffic Coordinator and Production Coordinator

• Assist with miscellaneous tasks, issues, and projects as they arise across departments.

Minimum Education and/or Experience Requirements: 

High School Diploma / GED

Number of Direct Reports:  None            

Job Titles of Direct Reports:  None

Skills and Abilities: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Language Skills:  Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
• Other Skills and Abilities:  Must be computer literate and able to work with programs such as Word, Excel, etc., and be able to learn and use HP programs such as e-mail, ERP system, etc.

Certificates, Licenses, and Registrations: 

None required

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is usually moderate.

Quality Commitment:

The incumbent is expected to understand that all employees have a shared responsibility for the quality of products and related services provided to our customers. Duties and Responsibilities are to be carried out in accordance with the PTC Quality Management System and its policies, procedures, and work instructions as applicable to the job or function being performed. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand, and/ or walk, and/ or use arms and hands to load and unload material for an extended period of time. Must be able to safely lift and load 50 lbs. The employee must also be able to work outside in a variety of conditions. Candidates must be able to tolerate any climate and must be flexible with shifts and hours.