Professional Search Group OC is partnering with a leading provider of information technology solutions and services to the Federal Government. We are seeking a detail-oriented Operations Support Specialist to support our client’s growing operations team. This is a great opportunity to join a mission-driven company that plays a critical role in supporting federal agencies through innovative and compliant IT solutions.
Must be located in following states: AZ, NV. TX, or TN
About the Role: The Operations Support Specialist will be responsible for managing and tracking sales orders, coordinating with internal teams and external partners, and ensuring all orders are fulfilled in accordance with government and company requirements. The ideal candidate has excellent organizational skills, thrives in a fast-paced environment, and brings a problem-solving mindset to daily operations. Must reside in hubzone area. Check here to see if your address qualifies:
Operations Support Specialist Responsibilities:
- Manage and track active sales orders in the database with accuracy and transparency
- Communicate order status to internal stakeholders and escalate issues as needed
- Resolve order-related issues with suppliers and carriers to ensure timely delivery
- Serve as a liaison between sales reps and suppliers to maintain alignment on customer expectations
- Review and validate government purchase orders for full compliance before processing
- Collaborate cross-functionally with departments to support order fulfillment and customer satisfaction
- Support process improvement initiatives to enhance operational efficiency
- Monitor and follow up on outstanding or escalated issues in a timely manner
- Cross-train in other operational areas to provide flexible departmental support
- Ensure all work aligns with quality standards and federal compliance requirements
Qualifications:
- U.S. Citizenship is required due to the nature of federal government contracts
- Must reside in a designated HUBZone (verify eligibility at HUBZone Map)
- Strong attention to detail with the ability to manage multiple tasks
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Strong written, verbal, and interpersonal communication skills
- Ability to identify problems and develop timely solutions
- Experience with order tracking systems or databases is a plus
- Team-oriented, collaborative, and adaptable in a dynamic environment
Apply for this amazing opportunity today
Donovan Aranda
Division Manager
donovan.aranda@us-psg.com