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Operations Support Manager Jobs (NOW HIRING)

Signet Jewelers

Operations Support

Boca Raton, FL · On-site

Support warranty management and documentation processes * Maintain organized shop and inventory ... Maintain accurate logs, reports, and operational documentation * Order office supplies and branded ...

Primark

Operations Support

Burlington, MA · On-site

$18.70/hr

As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS task. In this role, you will act as ...

Primark

Operations Support

Augusta, GA

$16.50/hr

Support the Store Management team by proactively mitigating hazards, conducing training programs and driving operational excellence * Support the customer experience by printing POS tickets and ...

AEG

Operations Support

Manchester, NH · On-site

Operations Support (Part-Time) DEPARTMENT: Operations REPORTS TO: Director of Operations FLSA ... Follow preventative maintenance, energy management, and emergency management programs in accordance ...

Corix

Operations Support

Pahrump, NV

This is why our operations are locally led and managed. Every day, over 1,300 professionals deliver ... Support Area Manager with weekly, monthly and annual Operations reports. * Schedule and organize ...

Signet Jewelers

Operations Support

Milwaukee, WI · On-site

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position ...

Primark

Operations Support

Burlington, MA · On-site

$18.70/hr

Support the Store Management team by proactively mitigating hazards, conducing training programs and driving operational excellence Support the customer experience by printing POS tickets and assist ...

Maersk

Operations Support

San Diego, CA · On-site

$54K - $73K/yr

Fulfillment & Logistics Operations Execution includes roles that manage and execute inventory ... Administrative stream includes those who primarily support others by performing skilled technical ...

Maersk

Operations Support

Miami, FL

Landside Operations Execution includes roles that manage and operate landside transport modalities ... Administrative stream includes those who primarily support others by performing skilled technical ...

Medasource

Operations Support Supervisor

Concord, NC · On-site

Parenteral Operations Support Team Supervisor Location: Concord, NC Hours: Wed-Sat 5:30 pm - 4 am Duration: 1 year contract The Operations Support Supervisor will provide frontline leadership for a ...

New

Aramark

Operations Support Director

Dallas, TX

Our Operations Support Director will report directly to the Vice President of Operational ... Manage projects to meet the objective while maintaining overall budget and timeline Job ...

CYNET SYSTEMS

Operations Support Supervisor

Lafayette, LA · On-site

$24 - $26/hr

The Operations Support Supervisor is responsible for deliver safe, efficient, and reliable PSD to customers. * The Operations Support Supervisor identifies opportunities to improve service delivery ...

New

Aramark

Operations Support Director

Dallas, TX · On-site

Our Operations Support Director will report directly to the Vice President of Operational ... Manage projects to meet the objective while maintaining overall budget and timeline Job ...

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How much do operations support manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for operations support manager in the United States is $73,186.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $91,500.00 per year, depending on experience, location, and employer.

What Is an Operations Support Manager?

An operations support manager oversees the operational support team and provides high-level technical support for customers and staff. As an operations support manager, your job duties include supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a plant. You may also direct the department in resolving operational issues and monitor daily workflows to ensure operational needs are met. The career typically requires at least a bachelor’s degree in a relevant field, such as business administration or operations management, and on-the-job training. Employers may also require prior leadership experience or knowledge of a specific industry. Additional qualifications include strong interpersonal, technical, and data analysis skills, as well as the ability to manage others.

What is the difference between Operations Support Manager vs Operations Coordinator?

AspectOperations Support ManagerOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP can be beneficialUsually requires a high school diploma or associate degree; some roles prefer relevant certifications or coursework
Work EnvironmentOversees multiple teams or departments, often in office settings, managing operational processesSupports daily operations, often working closely with teams on specific tasks or projects
Employer & Industry UsageCommon in logistics, manufacturing, and corporate sectorsWidely used in retail, healthcare, and service industries

The Operations Support Manager focuses on overseeing operational processes and managing teams, requiring more experience and credentials. In contrast, the Operations Coordinator handles supporting tasks and daily activities, often in entry-level roles. Both roles are essential for smooth operations but differ in scope and responsibilities.

More about Operations Support Manager jobs
What cities are hiring for Operations Support Manager jobs? Cities with the most Operations Support Manager job openings:
What are the most commonly searched types of Operations Support jobs? The most popular types of Operations Support jobs are:
Who are the top companies hiring for Operations Support Manager jobs? The top employers for Operations Support Manager jobs are:
What states have the most Operations Support Manager jobs? States with the most job openings for Operations Support Manager jobs include:
Infographic showing various Operations Support Manager job openings in the United States as of May 2026, with employment types broken down into 60% Full Time, 38% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,186 per year, or $35.2 per hour.
Operations Support

Operations Support

Signet Jewelers

Boca Raton, FL • On-site

Full-time

Posted 28 days ago

Signet Jewelers rating

6.8

Company rating: 6.8 out of 10

Based on 292 frontline employees who took The Breakroom Quiz

17th of 28 rated jewelry retailers

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
Essential Job Responsibilities
Customer Experience & Store Support:
  • Deliver a consistent, high-quality in-store customer experience aligned with company service standards
  • Greet and assist walk-in customers in a professional and welcoming manner
  • Answer incoming customer calls and direct inquiries appropriately
  • Support customers with merchandise pickups, service questions, and general store needs
  • Maintain a clean, organized, and brand-aligned front-of-house environment

Repair Intake & Customer Service Execution:
  • Receive and document all customer jewelry requiring repair
  • Verify item details, condition, warranty status, and required services
  • Complete accurate and thorough repair intake forms, pictures and notes
  • Communicate repair expectations, timelines, and status updates using approved systems
  • Track repair progress to ensure timely completion
  • Safeguard customer items through proper handling, storage, and chain-of-custody procedures
  • Perform quality checks prior to repair release to ensure company standards are met

Order & Fulfillment Execution:
  • Execute Buy Online Pick Up In Store (BOPIS) and Buy Online Ship to Store (BOSS) fulfillment processes
  • Support layaway, repair, and special order execution at the store level
  • Perform quality control checks on merchandise and validate order accuracy
  • Receive stock and memo inventory created by Central Operations
  • Ensure proper documentation, system updates, and store handling of all inventory received

Inventory & Asset Stewardship:
  • Perform physical inventory counts and support inventory audits
  • Complete daily inventory tracking and reconciliation activities
  • Support warranty management and documentation processes
  • Maintain organized shop and inventory storage areas
  • Assist with ongoing inventory maintenance and shop organization
  • Remove donation merchandise from inventory in accordance with company procedures

Administrative & Operational Support:
  • Complete store-level administrative tasks required for daily operations
  • Maintain accurate logs, reports, and operational documentation
  • Order office supplies and branded materials as needed
  • Support store-level expense awareness and limited, approved purchasing
  • Follow established SOPs, operational controls, and documentation standards

Brand & Business Support:
  • Support store-level brand initiatives and approved in-store or local events as needed
  • Ensure store presentation and merchandise appearance remain aligned with brand standards
  • Communicate internal initiatives, goals, or updates as directed by leadership

Compliance & Cross-Functional Coverage:
  • Adhere to all operational procedures, safety requirements, and company policies
  • Identify and escalate inventory, repair, order, or process exceptions to leadership
  • Provide flexible operational coverage across customer service, store operations, and administrative needs
  • Partner with Central Operations to ensure alignment between store execution and centralized processes

Qualifications
Required:
  • High school diploma or equivalent
  • 1-3 months of retail, customer service, or operations support experience (or equivalent combination of education and experience)
  • Strong attention to detail and ability to follow established procedures
  • Ability to manage multiple tasks in a fast-paced retail environment
  • Basic proficiency with computer systems and Microsoft 365 tools
  • Must be able to work Saturdays

Preferred:
  • Experience in jewelry, luxury retail, or high-value merchandise environments
  • Familiarity with POS, inventory, order, or repair management systems

Key Competencies:
  • Customer & Brand Focus
  • Operational Accuracy
  • Inventory Stewardship
  • Communication & Follow-Through
  • Time Management & Organization
  • Flexibility & Adaptability

Work Environment & Physical Demands:
  • Retail environment with moderate noise levels
  • Ability to occasionally lift and/or move up to 50 pounds
  • Regular use of hands, vision, and communication skills
  • Combination of sitting, standing, walking, reaching, and occasional bending or kneeling

Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

What Signet Jewelers employees say

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About Signet Jewelers

Sourced by ZipRecruiter

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Akron, OH, US

Year founded

1949

Social media

Twitter

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