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Operations Support Manager Jobs in Texas (NOW HIRING)

Reflex

Operations Support Manager

Austin, TX · Hybrid

Operations Support Manager About Reflex Reflex is transforming how over 15 million Americans work in retail. Our platform connects top-tier retail talent--our Reflexers--with leading apparel brands ...

Celebree School

Operation Support Manager

Fulshear, TX · On-site

$35K - $40K/yr

Operations Support Manager Celebree School of Cross Creek Ranch Location: 6511 Skyline Dr. Suite #150, Fulshear, TX 77441 Celebree School of Cross Creek Ranch is a brand new, state-of-the-art early ...

BestWay Rent To Own

Operations Support

Richardson, TX · On-site

Manager In Training Responsibilities: * Assist the Store Manager to manage, train, develop and lead a team of 4 -6 coworkers * Assist the Store Manager to direct and inspect the daily execution of ...

Alliance

Operations Support Specialist

Baytown, TX · On-site

$20/hr

Supports Operations Managers in assigned office(s) in other activities such as: * Work with Fleet services to manage and maintain administrative needs for vehicles * Order supplies needed for offices ...

New

Diamonds Direct

$40K - $54K/yr

Support warranty management and documentation processes * Maintain organized shop and inventory ... Maintain accurate logs, reports, and operational documentation * Order office supplies and branded ...

Jetvia

Trip Support Operations Manager

Dallas, TX

The Role The Trip Support Operations Manager leads all flight execution, scheduling coordination, and operational performance for Jetvia's charter operation. This role owns back-of-house execution ...

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All JobsOperations Support JobsOperations Support Manager JobsOperations Support Manager Jobs in Texas

Operations Support Manager information

See Texas salary details

$26.1K

$68.2K

$110.9K

How much do operations support manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for operations support manager in Texas is $68,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $85,200.00 per year, depending on experience, location, and employer.

What Is an Operations Support Manager?

An operations support manager oversees the operational support team and provides high-level technical support for customers and staff. As an operations support manager, your job duties include supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a plant. You may also direct the department in resolving operational issues and monitor daily workflows to ensure operational needs are met. The career typically requires at least a bachelor’s degree in a relevant field, such as business administration or operations management, and on-the-job training. Employers may also require prior leadership experience or knowledge of a specific industry. Additional qualifications include strong interpersonal, technical, and data analysis skills, as well as the ability to manage others.

What is the difference between Operations Support Manager vs Operations Coordinator?

AspectOperations Support ManagerOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP can be beneficialUsually requires a high school diploma or associate degree; some roles prefer relevant certifications or coursework
Work EnvironmentOversees multiple teams or departments, often in office settings, managing operational processesSupports daily operations, often working closely with teams on specific tasks or projects
Employer & Industry UsageCommon in logistics, manufacturing, and corporate sectorsWidely used in retail, healthcare, and service industries

The Operations Support Manager focuses on overseeing operational processes and managing teams, requiring more experience and credentials. In contrast, the Operations Coordinator handles supporting tasks and daily activities, often in entry-level roles. Both roles are essential for smooth operations but differ in scope and responsibilities.

More about Operations Support Manager jobs
What are the most commonly searched types of Operations Support jobs in Texas? The most popular types of Operations Support jobs in Texas are:
What cities in Texas are hiring for Operations Support Manager jobs? Cities in Texas with the most Operations Support Manager job openings:
Infographic showing various Operations Support Manager job openings in Texas as of June 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $68,184 per year, or $32.8 per hour.
Operations Support Manager

Operations Support Manager

Reflex

Austin, TX • Hybrid

Full-time

Medical, Dental, Vision, PTO

Posted 27 days ago

Job description

Operations Support ManagerAbout Reflex

Reflex is transforming how over 15 million Americans work in retail. Our platform connects top-tier retail talent—our Reflexers—with leading apparel brands on-demand. We're on a mission to create the best way to work in retail.

About This Role

As the Operations Support Manager, you will own the people and performance of Reflex's real-time support function. You'll directly manage a team of Operations Shift Leads and Operations Support Specialists, ensuring our support operation runs at a high level across every shift, seven days a week. This role will generally work a Tuesday - Saturday schedule, but must have flexibility for shifting your schedule or holidays as needed by the business.

You'll set the tone for how the team operates, coach and develop your direct reports, help to manage our outsource vendor relationships, and partner with operations leadership to build a support function that scales with the business. Your schedule is Tuesday through Saturday, with availability for other days and holidays as business needs require.

What You'll Do

Team Leadership & Development

  • Directly manage an Operations and Support team, owning performance, growth, and day-to-day engagement across the team
  • Coach Shift Leads to run effective shifts and grow as leaders in their own right
  • Set clear expectations, provide regular feedback, and lead performance reviews
  • Build a team culture that is empathetic, accountable, and resilient under pressure
Vendor & Outsource Management
  • Own the day-to-day relationship with Reflex's outsource support vendor, ensuring alignment on SLAs, quality standards, and operational expectations
  • Monitor vendor performance and attend regular business reviews to drive accountability and continuous improvement
  • Partner with operations leadership on capacity planning, escalation paths, and contract alignment
Operations & Quality
  • Ensure consistent coverage and quality across all support channels (text, email, phone) across all shifts
  • Monitor KPIs and operational metrics, identify trends, and drive improvements
  • Own and evolve playbooks, escalation protocols, and onboarding materials for the support team
  • Serve as the escalation point for complex or high-priority issues that require management involvement
Cross-Functional Partnership
  • Partner with Growth, Product, and Retail Success teams to surface support trends and resolve systemic issues
  • Represent the support function in cross-functional planning and ensure the team has what it needs to execute
Who You Are
  • 2 - 4 years of experience managing people in a support, operations, or customer service environment
  • Experience managing an outsource or BPO vendor relationship is a plus
  • Strong operational instincts - you can read a metric, identify a problem, and drive a fix
  • A genuine coaching mindset: you invest in your reports and take their development seriously
  • Excellent communication skills and comfort working across teams and levels of seniority
  • Experience in a fast-moving startup or marketplace environment is a plus
  • Familiarity with the administrative and configuration components of support tooling (Front, Aircall, or comparable) is a plus
  • Availability to work a Tuesday - Saturday schedule, with flexibility for shifting your schedule or holidays as needed by the business
What We're Offering
  • Equity grant as one of the first ~30 employees at a fast-growing, venture-backed company
  • Competitive salary and full health, vision, and dental benefits
  • Flexible vacation policy
  • Hybrid team based in downtown Austin

Our customers and users come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds. If you share our values and our enthusiasm to improve retail, you'll find a home here at Reflex. Reflex is proud to value diversity at our company. All qualified applicants will receive consideration for employment.