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Operations Support Manager Jobs in Tyler, TX (NOW HIRING)

To achieve this, managers are expected to provide their team with the tools needed for success ... We are a combination of operations and support teams aligned to continually strive to innovate the ...

To achieve this, managers are expected to provide their team with the tools needed for success ... We are a combination of operations and support teams aligned to continually strive to innovate the ...

Manager - Client Operations

Tyler, TX · On-site

$126K/yr

You're also looking for great benefits, the support of an all-star team, and an opportunity to grow ... Client Relationship Management * Serve as the primary operational liaison for assigned clients post ...

Manager - Client Operations

Tyler, TX · On-site

$126K/yr

You're also looking for great benefits, the support of an all-star team, and an opportunity to grow ... Client Relationship Management * Serve as the primary operational liaison for assigned clients post ...

Retail Operations Manager

Tyler, TX · On-site

$17.18 - $29.50/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Facilitates the associate experience and supports associate development; including but not limited ...

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Facilitates the associate experience and supports associate development; including but not limited ...

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Facilitates the associate experience and supports associate development; including but not limited ...

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Facilitates the associate experience and supports associate development; including but not limited ...

Retail Operations Manager

Tyler, TX · On-site

$17.18 - $29.50/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Facilitates the associate experience and supports associate development; including but not limited ...

Job Overview As an Operations Accounting Manager at Komatsu, you will play a critical leadership role within the Longview Operations facility supporting the Loading Business Unit. This position is ...

Coordinate and manage all business and financial affairs and other operational activities related ... office support staff. Schedule: M-F 8 to 5 Essential Duties: * Keeps management informed by ...

Coordinate and manage all business and financial affairs and other operational activities related ... office support staff. Schedule: M-F 8 to 5 Essential Duties: * Keeps management informed by ...

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Showing results 1-20

Operations Support Manager information

See Tyler, TX salary details

$26.4K

$69K

$112.1K

How much do operations support manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for operations support manager in Tyler, TX is $68,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $86,200.00 per year, depending on experience, location, and employer.

What Is an Operations Support Manager?

An operations support manager oversees the operational support team and provides high-level technical support for customers and staff. As an operations support manager, your job duties include supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a plant. You may also direct the department in resolving operational issues and monitor daily workflows to ensure operational needs are met. The career typically requires at least a bachelor’s degree in a relevant field, such as business administration or operations management, and on-the-job training. Employers may also require prior leadership experience or knowledge of a specific industry. Additional qualifications include strong interpersonal, technical, and data analysis skills, as well as the ability to manage others.

What is the difference between Operations Support Manager vs Operations Coordinator?

AspectOperations Support ManagerOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP can be beneficialUsually requires a high school diploma or associate degree; some roles prefer relevant certifications or coursework
Work EnvironmentOversees multiple teams or departments, often in office settings, managing operational processesSupports daily operations, often working closely with teams on specific tasks or projects
Employer & Industry UsageCommon in logistics, manufacturing, and corporate sectorsWidely used in retail, healthcare, and service industries

The Operations Support Manager focuses on overseeing operational processes and managing teams, requiring more experience and credentials. In contrast, the Operations Coordinator handles supporting tasks and daily activities, often in entry-level roles. Both roles are essential for smooth operations but differ in scope and responsibilities.

What cities near Tyler, TX are hiring for Operations Support Manager jobs? Cities near Tyler, TX with the most Operations Support Manager job openings:
Infographic showing various Operations Support Manager job openings in Tyler, TX as of June 2026, with employment types broken down into 2% As Needed, 61% Full Time, 36% Part Time, and 1% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $68,965 per year, or $33.2 per hour.
Member Support Supervisor

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Member Support Supervisor
Location: Las Colinas, TX
Employment Type: Full-Time ON-SITE
Serenity Healthcare is a fast-growing, tech-enabled care company looking for a Member Support Supervisor to lead a high-volume inbound call team. You'll set the standard, coach to it daily, and make sure every member interaction reflects the five-star service our team is known for. If you've led teams in call center previously - and you hold your team to the same bar you hold yourself - we want to talk.
What You'll Do
  • Lead and develop a team of employees in a fast-paced, high-volume call environment
  • Coach daily - specific, consistent feedback that raises performance and builds confidence
  • Monitor calls and CRM data to identify trends, close skill gaps, and drive quality metrics
  • Handle escalated member interactions with composure, professionalism, and clear resolution
  • Hold the team accountable to schedule adherence, conversion targets, and quality standards
  • Run team huddles, one-on-ones, and performance reviews with structure and follow-through
  • Partner with operations and clinic teams to keep workflows smooth and service levels high
  • Maintain a calm, productive floor culture where standards are high and support is real

What We're Looking For
  • Minimum 1 year of experience supervising a call center team
  • You don't just set expectations - you model them
  • Proven track record of hitting team performance metrics and holding people accountable with care
  • Strong verbal communication - clear, direct, and composed under pressure
  • Comfortable with data: you use numbers to coach, not just to report
  • You leave every shift with the team better than you found it

Pay & Benefits
  • Competitive pay based on experience
  • 90% employer-paid medical, dental, and vision insurance
  • 401(k) retirement plan
  • 10 PTO days (15 after year one) + 10 paid holidays
  • Referral bonuses when you bring great people in
  • Fast-growing company with real career progression for strong performers

About Serenity Healthcare
Serenity Healthcare is a fast-growing, tech-enabled care company delivering innovative, evidence-based treatments that produce lasting outcomes for our members. We hold ourselves to a high bar in everything we do - and that starts with how we lead. If you've been trained that "good enough" isn't good enough, you'll fit right in here.
Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.