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MasTec

120 Mastec Operations Support Manager Jobs Hiring Near You

AEG

Operations Support Manager

Reno, NV · On-site

$55K/yr

The Client Operations Support Manager is solely responsible for the development, upkeep, and maintenance of all systems at the account level to ensure both contractual compliance and stated financial ...

Sodexo

Operations Support Manager

New York, NY

Role Overview Sodexo is seeking an Operations Support Manager to support a highprofile corporate account during new unit openings, operational stabilization, and ongoing daily execution. This role ...

AIR Communities

Operations Support Manager

Denver, CO

$105K - $110K/yr

The Operations Support Manager is responsible for leading a team and managing day-to-day operations to ensure consistent, high-quality execution across the portfolio. This role is accountable for ...

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MasTec Jobs Information

Do workers at MasTec get paid breaks?

Sometimes. Only some people get paid breaks.
46% of people say they don’t get paid breaks.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.

Does MasTec pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
34% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 82 people who took the Breakroom Quiz between May 2025 and May 2026.

At MasTec, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 84 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from MasTec affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 71 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at MasTec?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 88 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 95% of people with changing schedules find out their shifts one week or less ahead of time.
  • 3% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 37 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at MasTec worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.

Do MasTec workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
66% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for MasTec workers to change shifts?

Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it to get time off at MasTec?

Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 75 people who took the Breakroom Quiz between May 2025 and May 2026.

Do MasTec managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 58 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at MasTec spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at MasTec?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at MasTec good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
74% of people who care for a child or other relative report this is a good place to work.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at MasTec feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 79 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at MasTec get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at MasTec?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at MasTec enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 75 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at MasTec recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 90 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at MasTec?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 83 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at MasTec?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think MasTec’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how MasTec is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 82 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Operations Support Manager jobs?
What are the most popular jobs at Mastec?
What are the most popular categories at Mastec?
Infographic showing various Operations Support Manager job openings at Mastec in the United States as of May 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Operations Support Manager

AEG

Reno, NV • On-site

$55K/yr

Part-time

Medical, Dental, Vision, Life, PTO

Posted 24 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Company Overview:
Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle-ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!
Allied Universal Event Services ® is hiring a Client Operations Support Manager. In partnership with Branch Leadership and functional leadership, the Client Operations Support Manager is responsible for the day-to-day operations of administrative functions at an account level a such as invoicing, scheduling, client relations, event management, compliance, and interviewing/selection for the assigned account(s) for which the Client Operations Support Manager is responsible. The Client Operations Support Manager is solely responsible for the development, upkeep, and maintenance of all systems at the account level to ensure both contractual compliance and stated financial goals through direct collaboration with the branch leadership, regional management personnel and functional departments. The Client Operations Support Manager will safeguard all personnel/licensing related files and records, have ownership of uniform and equipment procurement processes, complete all necessary paperwork related to employment in conjunction with the employee, and maintain operational metrics to drive business decisions.
Salary $55,000 per year.
RESPONSIBILITIES:
  • Maintain future work schedules by only assigning appropriately trained personnel; implement and improve detailed tracking staff and their completed training and certifications; develop and implement staffing plans to ensure physical security workforce is prepared for emergency operations as well as long-term growth of the workforce
  • Act in an Event Management capacity to ensure effectiveness of event staff to ensure they are meeting vendor and client expectations; develop and implement quality assurance programs; provide expert advice regarding resolution of any shortcomings
  • In partnership with Hiring Specialist and Recruiting team maintain active involvement in the recruitment, interviewing, selecting, and training of new employees; participate in the completion of performance appraisals, handling employee grievances or complaints and disciplining employees after consultation with the Branch Manager/General Manager
  • Safeguard personnel information as it relates to pay, benefits and performance by ensuring company record keeping is followed
  • Establish and maintain an onsite inventory of critical supplies in collaboration with the site team to include but not limited to emergency medical provisions, emergency rations, flashlights, batteries, inclement weather clothing, etc.
  • Make independent decisions when assigning personnel to work schedules to match competencies to the specific post while balancing officer utilization to reduce non-billable overtime to meet specified business goals
  • Allotment of open work shifts to maximize event staff utilization and reduce non-billable expenses
  • Submission of procurement orders
  • Make productivity and cost reduction recommendations to management
  • In partnership with Branch Manager, ensure accurate and timely submission of 90 Day event calendar.
  • Act as back up for Scheduling by creating, modifying, and managing event schedules in ABI to ensure adequate coverage at all times.
  • Follow all company policies regarding timekeeping procedures, meal and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy
  • Conduct disciplinary and counseling sessions with staff as needed in a proactive and professional manner in partnership with Human Resources as needed; ensure all such issues are documented according to company standards, and that all issues receive proper follow up for resolution
  • Initiate termination procedures as needed for voluntary and involuntary separations; execute termination meetings as necessary and complete all follow up documentation according to company standards
  • Maintain high employee morale and low employee turnover through effective and proactive communications and timely problem resolution; ensure all hiring, counseling, disciplinary and termination procedures are executed in a consistent manner
  • Ensure a smooth-running operation by enforcing event specific policies and procedures through proper communication and training; may utilize field training staff to assist in executing event/site training

QUALIFICATIONS (MUST HAVE):
  • High school diploma or equivalent
  • Prior work experience as a team leader
  • Minimum of one (1) year of administrative, human resources, employee onboarding, and/or classroom instructor experience
  • Prior work experience in a dynamic administrative environment
  • Work history must include:
    • Excellent organizational skills that include the ability to multi-task and prioritize work
    • Strong consultative, analytical, and problem-solving skills
    • Ability to communicate effectively with leadership
  • Proven ability to influence and engage key stakeholders
  • Strong strategic thinking and organizational change skills; strong problem-solving and analytical abilities
  • Ability to work effectively in ambiguous or evolving environments
  • Excellent interpersonal and collaborative skills
  • Ability to manage multiple tasks and recognize patterns in complex details
  • Strong oral and written communication skills
  • Skilled in maintaining order in emergency situations; able to guide and instruct staff
  • Proficient in computer systems and software, specifically Microsoft Office and/or Google Workspace
  • Skilled in coaching, mentoring, and motivating teams
  • Effective at active listening and issue resolution; able to quickly identify critical issues and synthesize relevant information
  • Competent in compiling, interpreting, and presenting data
  • Excellent report-writing and documentation skills
  • Results-oriented with a track record of setting and achieving goals
  • Team-oriented with negotiation and forecasting abilities
  • High attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • Bachelor's degree in protective service, business, or related field
  • Associate's degree (or 60 credits) in criminal justice with current or prior active military service
  • Previous verifiable event security experience
  • Previous verifiable private/corporate security experience
  • Working knowledge of ABI/WinTeam

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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