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Credit Card Operations Manager Jobs (NOW HIRING)

DL Evans Bank

Credit Card Representative

Burley, ID

... operations are completed in accordance with established Bank procedures. The Credit Card Representative performs miscellaneous duties as required and keeps management informed of area activities.

Lead Bank

Card Operations Analyst

Kansas City, MO · On-site +1

... credit, and prepaid). This role supports daily processing, reconciliation, compliance, reporting, and process improvement for card-related operations, working closely with Card Program Managers ...

Murphy USA

Credit Card Administrator

El Dorado, AR · On-site

These duties will include setup of new cardholders, management of existing credit limits, ensuring ... equipment operation, etc, plus 2 years related experience and/or training, or equivalent ...

LAFCU

Card Services Manager

Lansing, MI

Partner with the VP Card Services to manage the debit and credit card programs, including issuance, processing, servicing, disputes, chargebacks, and rewards. * Oversee daily card operations to ...

Hirekeyz Inc

Credit Card SME

Berkeley Heights, NJ · On-site

Expert in card application, account management, credit & terms, rewards & benefits, payment processing, billing and collection * Expert in monetary processing, Non-Monetary processing, Credit Bureau ...

Lively

OR · On-site

As the primary liaison with bank partners and card processors, this role is key to delivering an ... The Payment Operations Manager will also collaborate with internal teams to identify and resolve ...

Texas Dow Employees Credit Union

$45K - $61K/yr

Ensures credit card applications, limit increases and decreases, name/address changes and anything ... Collaborate with the area Knowledge and Process Improvement Analyst and Process Improvement Manager ...

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Credit Card Operations Manager information

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$25.5K

$67.7K

$129K

How much do credit card operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for credit card operations manager in the United States is $67,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Card Operations Manager, and why are they important?

To thrive as a Credit Card Operations Manager, you need expertise in financial operations, regulatory compliance, risk management, and a relevant bachelor's degree in finance or business. Familiarity with payment processing platforms, card management systems, and knowledge of industry regulations like PCI DSS are typically required. Strong leadership, analytical thinking, and effective communication skills distinguish top performers in this role. These competencies ensure efficient operations, regulatory compliance, and excellent team performance in a highly regulated financial environment.

What are some common challenges faced by a Credit Card Operations Manager, and how can they be addressed?

A Credit Card Operations Manager often faces challenges such as managing high transaction volumes, ensuring compliance with financial regulations, and mitigating fraud risks. Staying updated with evolving regulatory requirements and implementing robust internal controls are crucial for success. Additionally, effective leadership and fostering collaboration with IT, risk management, and customer service teams help streamline operations and resolve issues quickly. Leveraging technology and continuous staff training are also key to maintaining efficient and secure processes.

What does a Credit Card Operations Manager do?

A Credit Card Operations Manager oversees the daily activities and processes involved in managing credit card operations for a financial institution. Their responsibilities include ensuring compliance with regulations, managing transaction processing, monitoring fraud prevention systems, and improving operational efficiency. They also supervise staff, coordinate with other departments, and implement policies to provide seamless customer service. This role requires strong leadership, analytical skills, and a thorough understanding of credit card products and industry regulations.

What is the difference between Credit Card Operations Manager vs Credit Analyst?

AspectCredit Card Operations ManagerCredit Analyst
Primary FocusOversees credit card processing, transaction management, and operational efficiencyAssesses creditworthiness of individuals or businesses to determine loan or credit risk
Required SkillsOperational management, compliance, process optimizationFinancial analysis, risk assessment, credit scoring
Work EnvironmentBanking or financial institution operations teamsCredit departments, lending teams, financial analysis units
CertificationsTypically requires banking or financial certifications; sometimes project managementOften requires CFA, CPA, or related financial certifications

The Credit Card Operations Manager focuses on managing the day-to-day operations of credit card processing and ensuring compliance, while the Credit Analyst evaluates credit risk to support lending decisions. Both roles require financial knowledge but serve different functions within financial institutions.

More about Credit Card Operations Manager jobs
What cities are hiring for Credit Card Operations Manager jobs? Cities with the most Credit Card Operations Manager job openings:
What states have the most Credit Card Operations Manager jobs? States with the most job openings for Credit Card Operations Manager jobs include:
What job categories do people searching Credit Card Operations Manager jobs look for? The top searched job categories for Credit Card Operations Manager jobs are:
Credit Card Operations Manager jobs near you
Infographic showing various Credit Card Operations Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $67,658 per year, or $32.5 per hour.
Card Services Specialist

Card Services Specialist

Texans Credit Union

Richardson, TX • On-site

Full-time

Posted 27 days ago

Job description

Job Type
Full-time
Description
Position Purpose and Objectives
Under general supervision, this role supports cardholders and internal employees with basic inquiries, requests, and issue resolution related to debit cards, credit cards, ATM cards, and mobile wallet services.
This position is responsible for processing routine card service requests, assisting with dispute intake and tracking, and ensuring timely and accurate completion of operational tasks while delivering a high level of customer service.
The role is designed to build foundational knowledge of card services operations and will cross-train across key functions within the department.
Major Duties and Essential Functions
  • Embraces the core values of Texans CU including excellence, people, integrity, and collaboration.
  • Provide member service support to members and internal staff by responding to card-related inquiries via phone, email, and internal systems
  • Process routine card maintenance, including Card orders and replacements, Balance transfers (basic processing), and Authorized user updates
  • Assist with debit and credit card dispute intake: Collect and review required documentation, log cases into tracking systems, and escalate complex issues to senior team members
  • Monitor and update dispute tracking logs and vendor updates under guidance
  • Conduct basic research on card transactions to support member inquiries
  • Process daily reports and identify items requiring review or escalation
  • Assist with preparation and distribution of standard member communications (e.g., provisional credit letters)
  • Support mobile wallet activation and respond to general usage questions
  • Collaborate with internal departments and escalate issues when appropriate
  • Maintain accurate records in accordance with procedures and service level expectations
  • Cross-train within Card Services functions to build knowledge and capability
  • Assist with credit card audits and chargebacks as needed
  • Perform other duties as assigned

Positions directly supervised:
None
Grade 6
Requirements
Specific knowledge, skills, and abilities required for this position:
  • Basic proficiency in Microsoft Office (Outlook, Word, Excel)
  • Strong customer service orientation and communication skills
  • Ability to follow detailed procedures and ensure accuracy
  • Strong organizational and time management skills
  • Problem-solving skills with the ability to escalate appropriately
  • Ability to manage multiple tasks in a fast-paced environment
  • Willingness to learn card operations, fraud, and dispute processes
  • Ability to build professional relationships with members, peers, and vendors

Education:
High school diploma or GED.
Experience:
  • 1-3 years of customer service or financial institution experience preferred
  • Exposure to banking, call center, or card services operations preferred

Apply