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Credit Card Operations Manager Jobs (NOW HIRING)

Credit Card Processing Sales

Warren, NJ ยท On-site

$65K - $200K/yr

You will help business owners lower their credit card processing cost, offer new terminal options and point of sale systems. Earn monthly residuals. Responsibilities: * Present sales material to ...

Payment Operations Manager

San Francisco, CA ยท On-site

$150K - $180K/yr

At Cardless, we're building a credit card and loyalty platform that consumer businesses use to ... Working with our key operational systems, managing external partners (processors, issuing banks ...

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Credit Card Operations Manager information

See salary details

$25.5K

$67.7K

$129K

How much do credit card operations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for credit card operations manager in the United States is $67,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Card Operations Manager, and why are they important?

To thrive as a Credit Card Operations Manager, you need expertise in financial operations, regulatory compliance, risk management, and a relevant bachelor's degree in finance or business. Familiarity with payment processing platforms, card management systems, and knowledge of industry regulations like PCI DSS are typically required. Strong leadership, analytical thinking, and effective communication skills distinguish top performers in this role. These competencies ensure efficient operations, regulatory compliance, and excellent team performance in a highly regulated financial environment.

What are some common challenges faced by a Credit Card Operations Manager, and how can they be addressed?

A Credit Card Operations Manager often faces challenges such as managing high transaction volumes, ensuring compliance with financial regulations, and mitigating fraud risks. Staying updated with evolving regulatory requirements and implementing robust internal controls are crucial for success. Additionally, effective leadership and fostering collaboration with IT, risk management, and customer service teams help streamline operations and resolve issues quickly. Leveraging technology and continuous staff training are also key to maintaining efficient and secure processes.

What does a Credit Card Operations Manager do?

A Credit Card Operations Manager oversees the daily activities and processes involved in managing credit card operations for a financial institution. Their responsibilities include ensuring compliance with regulations, managing transaction processing, monitoring fraud prevention systems, and improving operational efficiency. They also supervise staff, coordinate with other departments, and implement policies to provide seamless customer service. This role requires strong leadership, analytical skills, and a thorough understanding of credit card products and industry regulations.

What is the difference between Credit Card Operations Manager vs Credit Analyst?

AspectCredit Card Operations ManagerCredit Analyst
Primary FocusOversees credit card processing, transaction management, and operational efficiencyAssesses creditworthiness of individuals or businesses to determine loan or credit risk
Required SkillsOperational management, compliance, process optimizationFinancial analysis, risk assessment, credit scoring
Work EnvironmentBanking or financial institution operations teamsCredit departments, lending teams, financial analysis units
CertificationsTypically requires banking or financial certifications; sometimes project managementOften requires CFA, CPA, or related financial certifications

The Credit Card Operations Manager focuses on managing the day-to-day operations of credit card processing and ensuring compliance, while the Credit Analyst evaluates credit risk to support lending decisions. Both roles require financial knowledge but serve different functions within financial institutions.

More about Credit Card Operations Manager jobs
What cities are hiring for Credit Card Operations Manager jobs? Cities with the most Credit Card Operations Manager job openings:
What states have the most Credit Card Operations Manager jobs? States with the most job openings for Credit Card Operations Manager jobs include:
Infographic showing various Credit Card Operations Manager job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Temporary. Highlights an 63% Physical, 1% Hybrid, and 36% Remote job distribution, with an average salary of $67,658 per year, or $32.5 per hour.
Card Operations Representative

Card Operations Representative

Texas First Bank

Texas City, TX โ€ข On-site

Full-time

Posted 10 days ago


Job description

Join Texas First Bank!
Founded in 1973, Texas First Bank is a fast-growing community bank with 27 locations across Southeast Texas. Our people are our greatest asset, and we're dedicated to helping employees and communities thrive.
Text CARDOPS to (281) 688-6192 to apply and submit your resume!
Job Summary
The Debit Card Disputes Specialist supports customers by reviewing and processing debit card transaction disputes. This role is ideal for candidates who are new to card operations or financial services and are eager to learn. The specialist is trained to identify unauthorized, fraudulent, or incorrect transactions and follows established procedures to ensure accurate and compliant resolution.
With guidance and on-the-job training, this position develops foundational knowledge of Regulation E, card network rules, and dispute investigation tools. The role requires strong attention to detail, strong communication skills, and a customer-focused approach in a fast-paced, deadline-driven environment.
Responsibilities and Duties
  • Review debit card dispute claims using established procedures and job aids
  • Gather and document transaction details using internal systems
  • Apply basic dispute rules to help determine appropriate outcomes
  • Process provisional and final credits under supervision and within established timelines
  • Communicate dispute status updates to customers in a clear and professional manner
  • Maintain accurate records to meet quality and productivity standards
  • Escalate complex cases to senior team members as needed
  • Perform additional duties as assigned

Job Skills and Qualifications
  • High school diploma or equivalent required
  • Prior banking experience preferred but not required
  • Knowledge of Microsoft Office preferred
  • Basic understanding of customer service principles
  • Strong attention to detail and willingness to learn
  • Ability to follow procedures and meet deadlines
  • Clear verbal and written communication skills
  • Comfortable working with multiple systems and case queues
  • Team-oriented mindset with a focus on accuracy and customer care

Salary Grade 02
EOE/Disability/Veteran